It was terrible, I sat next to a person with a cat, I'm allergic to animal dander, my discomfort was extreme
I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
Good and consistent Printer in lounge did not work for me :(
Flight heavily delayed. No food available despite purchasing an upgrade. No in cabin service.
It was not in Delta's control, but when we landed, we ended up parking at the wrong gate, and so everyone was already ready to deplane and had their carryon bags, ready to leave. But we had to sit down and move to the proper gate. This process took over 30 minutes. Again, not Delta's fault - more so on the staff at JFK
Staff was absolutely fantastic. There is no WiFi capabilities on this plane, the food isn’t even fit for a dog and the check in process both ways was difficult
Overall it was not that bad! The delay on the second leg to Indianapolis , was really unexpected!!
My Flight was cancelled and there was no other options available for me to Travel on that date and my options for the next day was all connecting flights that would have me in the airports all day before reaching my destination
The plane was old, first class was not up to other airlines. The seat controls were touchy, not always responding to touch. The center overhead compartment was small. The entertainment was not good, part of plane had it other part did not. The experience would make me think twice before picking Delta for future travel
You cancelled my flight and made me Sleep at the airport.
The flight was delayed for 4 hours. Once onboard the crew was wonderful.
Did not enjoy this flight at all. All of my coworkers flew delta and I chose JetBlue because I really value how simple the WiFi and entertainment is and this flight I didn’t get either. Crew staff was unsympathetic to my system not working, everyone I asked for help with was extremely bothered by my request for help.
Little snafu at boarding. Staff communicated with gate poorly. Flight attendant was rude making disembark early. This was an older mint class. Needs an overhaul for sure. Food was good. The male flight attendant was really nice.
Like the space, did not like the snack options, there was no power outlet in seats, no entertainment, no flyfi.
In-flight staff was very helpful and excellent. However, the flight was delayed by 90 minutes. Also the boarding process should be expedited in case of delayed flights. This will help the passengers trying to make international connections.
The walk from baggage claim to the taxi is very difficult for older people I will never fly into JFK again. It is physically challenging
Flight was delayed by almost 5 hours. Suitcase was not loaded despite the flight being near empty (my colleagues’ suitcases did reach JFK, unlike mine). Had to argue on phone to get JetBlue to deliver the case to my hotel. Never again
Great. Loved that there was WiFi on flight to keep in touch and excellent service of beverages and snacks.
Flew business class. Everything was excellent. No issues at all. Not very many “good” movies to choose from. But lots of mediocre ones
great flight. Pilot was communicative, flight attendants were excellent. Really nice experience except my tv didn’t work.
Random carry-on baggage inspection before boarding for NO REASON. The crew kept talking loudly the entire time, making it impossible to rest. When I asked the crew for something, they said they would come back later but never did. It was an EXTREMELY UNPLEASANT and UNCOMFORTABLE flight.
Only thing that I liked it that I got to my destination safely, otherwise American Airlines stinks.
Ok. Got us there safely and a bit early. Need food available on this long flight. Almost 3 hours.
It was good overall but the prices of snacks are ridiculous.
Flight was delayed multiple times and I chose to switch to another flight that had a layover. I finally arrived 7 hours later than I was supposed to.
Flight overall was good. Landing was a little rough, but could be attributed to the rainy weather.
Plenty of overhead space but forced to check my carry-ons both legs
The flight from CLE to JFK was fantasti! Pilots and cre were informative and accommodating.
The flight was very smooth, crew were fantastic but food was lacking.
The best thing about AA is that the onboard entertainment allows me to watch on my iPad. This was not working. USB ports were not working and the flight attendant said they often don’t work. The flight attendants, one in particular, were uncaring. I was very disappointed.
Stop nickel and diming passengers with different seat costs, paying for water, carry on luggage, etc.
From gate to flight crew... All Spirit employees were great! Everyone was kind and helpful. Ride was almost smooth... A few bumps... But no problems. Seats were tight and uncomfortable. Our biggest issue was no free drinks. I can understand paying for adult beverages and can understand no snacks on a 3 hour flight... But no drinks???? I had to pay $4 for an apple juice for my son. That's not right. You should probably reconsider that.
Better service, stop treating people like cattle, have REAL FOOD for the price of the ticket. YOU ARE IN BANKRUPTCY, WAKE UP!!! ... DO BETTER, PLAN BETTER, GIVE COMFORT AND CARE TO PASSENGERS ... EARN RESPECT AND ADMIRATION, YOU'LL BE REWARDED BY THE PUBLIC.
It was good. All snacks/ drinks must be paid during flight. Bring cash with you.
Terrible. 1st and last flight on Spirit. Check in process was a nightmare. Despite arriving 1.6 hours before flight we had to be pulled from the ridiculously long line to “self check” our bags which took 10 min and required assistance. Seats are very uncomfortable , don’t move, no pockets, no entertainment, no wifi Basically like taking a time capsule back to the 70s. No thank you.
It wasn't crowded, leg room was better for me (6'2"), less coughing on board, steady flight. Return flight is already delayed by 1.5hrs and that's not good.
Terrible, they lost my bad and it took three days to get it. First they couldn’t find it at all - Once they found it, the agents wouldn’t put it on the next flight, they kept forgetting. I went to the airport for a few Miami to Newark flights and finally found it. No one ever called to advise that it had arrived. Despite several calls, the bag made it without a tag, so I still had to go to lost and found at Newark. Our Christmas gifts were inside. Never flying with them again.
Horrible I was traveling with two assisted kids will never travel with spirit again
Fast check-in. Went through security quickly enough. Got their early. And the crew took care of my seating at the gate. The cost for 1 checked bag is ridiculous! $79!? Cmon!! The seating on the plane was very cramped, like sardines. I did not want to pay extra just to pick a seat. Might have to next time.
Arrived at 3:45am & found a long line where Spirit employees were standing at the counter but no one was working. Worried if I’d make the flight. Line started moving about 4:15 and got to check my bag at 4:30, realize my flight was at 5:25. Lines thru security were long, got to flight and walked right on. Spirit was cheapest when selected but not after $70/bag and $30/seat - extra $200.
