The agents was very rude and they charged me $50 for a carry-on bag saying that it was too big and then I saw someone going on a plane with the same size bag as me
Fantastic crew. Flight was delayed at last minute but we were given updates every 20 minutes and the crew was so friendly and considerate. I miss the touch screens on the back of the seats, wish they would bring that back though.
Flight attendant gave incorrect information and no immigration/customs forms!
The care and attention for my flight was great. The seats were not as comfortable.
The flights were great. Although late departing Cancun, the staff at the airport did a great job in rebooking us on a later flight leaving Newark for Ottawa. With the delay, we would not have made our original flight. They also pulled our bags and retagged them. Wonderful job.
It was fine. The flight attendant appeared to be in a bad mood but everything was fine.
The ground crew in Houston were not friendly. The security staff were very rude and reflected an attitude of superiority with rude remarks.
Left late after one day delay. Even after we were called to board we stood in line for 30 minutes. Seemed disorganized.
Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.
Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible
It was my first time flying with Turkish Airlines, but I found the staff—from the airport to the cabin crew—to be somewhat dismissive and overly direct. This experience left me feeling discouraged about even considering a visit to Turkey in the future.
Turkish Airlines is amazing. I have a problem with the ticket I purchased through the kayak website. I have filed a complaint related to the fact that I was contacted by phone on the day I purchased the ticket and told that the amount that the ticket had been advertised for was not accurate and that I had to pay more. This is totally fraudulent. I will look into addressing this further tomorrow and will never ever use kayak again.
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
A great airline, no complaints at all. My experience with Cheap Tickets was very disappointing however. Two hours after purchasing the flight they called to tell me that the ticket price had gone up. I’ve never heard of such a thing. That is called false advertising; I will never use this ticketing service again and will warn all friends to never use it.
3 hours delay to start with and then food was terrible.
The flight was delayed both legs of the journey. The seats were cramped.
The seats have to be one of the worst when it comes to comfort and you have to scramble around to out your handbag in the overhead. The food is still awful. Definitely will not travel on Turkish again and wouldn’t recommend it to anyone for sure.
Great! Because it's on time...with great and kindness stewards 😇
