Cheapest flight | $434 |
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We had tried to change our seats in the app multiple times before check-in but the flight was seemingly full. When we boarded, there were several empty seats available that my husband and I were offered to take by one crew member only to be told by two others that those rows were reserved for the crew members’ bags.
We had tried to change our seats in the app multiple times before check-in but the flight was seemingly full. When we boarded, there were several empty seats available that my husband and I were offered to take by one crew member only to be told by two others that those rows were reserved for the crew members’ bags.
Staff was super friendly, everything was awesome! The flight was so smooth!
One of the flight attendant was very rude and not helpful. The others were good. Also seats were dirty with food bags left on the seats. Looks like the plane wasn’t clean before we boarded.
Couldn’t plug in the computer to the electrical plug underneath the seat. Should accommodate a computer power line.
I don't know what it is. But it seems that flights from Ontario to Seattle are always delayed. This one was delayed 3 hours. I guess I should just expect it from now on.
Excellent, as always. Just a bit of comparison from the same routes. United has free blankets. Horrible terminal. EWR JetBlue. Updated terminal. EWR. Screens for each seat. Self service pantry and a lavatory in the middle of the plane. Alaska. Always has new planes neon lighting. Mood music for boarding and deplaning. No screens. Outlets yes. Offers water latter part of the flight. Which is nice. Excellent flight attendants. Customer service on phone or gates are always extra polite and friendly.
Correction for previous notes…..poor first refreshment woman on this flight. Second person was great. Pleasant staff. Even got re-seated together.
The first flight attendant who served refreshments was not pleasant at all. No eye contact, no smile, I used my “please “ and “thank you “ and all but had pretzels thrown at me. Next one far surpassed pleasantries and more like Alaska Air! Good leg room, comfortable seats. Boarding was without flaws. I didn’t order food….
All was good. Flight from STS to Burbank was on a new plane; flight back was on a plane that was showing its age.
Quick, efficient, incredibly kind staff. It was a short flight (50 min)but still received beverage service. Treated my 5 year old like a star. Just endlessly appreciative.