$198 Find Cheap Flights from Boston to San Luis Obispo

Automatic upgrade to First Class based on my status with AAdvantage. Love you guys!

No snack offered, leg room really needs improvement. N/A on entertainment; none offered or needed.

Great ground staff - made boarding smooth for my family , helped us be seated together. Cabin crew was very friendly.

Ground crew at SFO checking didn’t print my boarding passes for my second leg … creating a full mess at LAX So the desk asked for my passports, and was able to check in my luggage up to the final stop, they never realized that our journey was made up 2 legs.

First class food and service was excellent. When I booked the ticket my outbound was automatically upgraded to a non bulkhead aisle seat which was much appreciated. However, my return was not. By the time I upgraded only windows on the bulkhead were remaining. It would have been nice if my seat was automatically upgraded within the appropriate advance time window so I didn't have to worry about it. (Not a big deal)

more time in layover in seattle because security for passport is a very long line

Had to change our flight last minute it due to a family emergency. Customer service answered the phone right away and able to switch our flights for no extra fee. I would highly recommend this airline to all.

There should be a rating option of "n/a" for entertainment as there were no in-flight audio or video options for our particular flight. We want to give special praise to Flight Attendant Christine, who made our trip home very special with her extra attention to our comfort and enjoyment. Christine, you ROCK. You were an angel in our skies!

Sent me a text that the gate changes to B 3 so I hiked out there - sat for a while - only to realize the flight was leaving from the original gate - C 12

Flight delay. Didn’t receive seat assignments til last minute and partner wasn’t seated together

To san Francisco it was ok. From sf to Manila it was horrible

Awful, rude staff. Their abrasive comments are unnecessary. Most seek a frictionless experience and will cooperate if you ask. Additional childish bullying of customers is not acceptable or tolerated. We had the same problem with our departure flight. We will never fly United again.

Very poor the plane itself was really old, slight smell that couldn’t be named. I didn’t even get a boarding pass UNTIL AFTER clearing security! Even then, they said when I get to my connected flight I’ll get my 2nd boarding pass there! A bit ridiculous!

No cooked food. Crew was not friendly and not that helpful

See my previous comments. I was probably booked in business but was moved to economy

Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.

My flight was delayed for a whole day, so I lost a day of my vacation.

I was refused to used the toilet closes to my seat and had to go to the back of the plane .. it was difficult for me I’m a wheelchair customer

Every Single leg of our trip was delayed signifigantly... including a new flight we had to take because we missed our connection flight due to delays.

United Airlines was fantastic, however, UnderPricer was a nightmare. I got to the airport 4 hours before my flight. We are moving to New Zealand so had quite a bit of baggage (16 checked items) and so wanted to have plenty of time to get everything taken care of properly. When I went to check in they (United) could only find a ticket for me. The 5 tickets for my children were never officially ticketed. I called Underpricer and they told me it was United's fault and United told me that Underpricer just needs to reissue the tickets, but they refused to. I asked the Underpricer agent to transfer me to his supervisor as I was not getting the help I needed. He told me the supervisor was busy but that he would call me back in 30 minutes. 30 minutes came and went with no phone call. After an hour I called Underpricer back but they would not let me talk to the person I had talked to before, just told me that he was talking with the supervisor and technical support. I called again an hour later, was told the same thing. I tried again later, with only about 30 minutes until my flight was scheduled to leave (meaning I had been at the airport for more than 3 hours with my 5 children trying to get ticketed and board the flight). Also, my husband had moved to New Zealand 3 months prior, I haven't seen him in 3 months, my children hadn't seen their dad in 3 months, we were all extremely eager to get on that flight and get to New Zealand. The situation with the tickets did not get resolved until after it was too late to check our luggage and board our flight. We were devastated. My 11 year old son was in tears at not being able to be on his way to see his dad. Thankfully we were rebooked for the next evening, but that night it felt devastating. We'd been at the airport for 4 hours waiting. My in-laws waited with me and then helped me reload all our baggage and took us home to stay with them for the night. On the newly booked flights we could not sit together - my children were spread throughout the plane. So, even though I had paid extra to select our seats after buying my seats from Underpricer only two of us were able to sit together (thankful that my 11 year old wasn't all by himself, but not happy that my 14 & 16 year old daughters were seated by strangers). I really feel that Underpricer should refund me what I paid for the seating ($120 USD). It was a very frustrating situation and I plan on never using Kayak or Underpricer ever again.

The flight crew was fantastic! Which the seats had a small TV.

The foot ottoman cushion was missing on my business class seat.. the hydraulics is on its last leg & seat cushions do not have support or paddling. Heavily dented by butts

also wi-fi never worked attendant said satellite coverage is spotty over water ..... but we were over land!

I was unhappy with having the seat I chose changed at the last minute. I was moved to an aisle seat which did not recline and was next to the bathroom. The bathroom odors made the flight entirely unpleasant. Having carefully chosen my seat months before I was not pleased with my AA experience. In addition, they ran out of tea during flight service, really?

Dallas Hub. American taking ownership for their screwups instead of blaming their contractors and customers, trading their people, their call in service, reservation agents and their ticketing process. Make sure wheelchairs are available especially when the request is in their record.

Gate agents for boarding not trained. I am disabled have eyesight problems and was told “do it on line.”. Wheelchair unavailable in Dallas even though it was in my record

The aircraft was on-time and plane and lavatory was clean.

I like the speed of boarding and deplaning and the fact that everything was on time. The crew (attendants) were probably quite new and did not begin the in cabin service until 30 min before landing even though there was little to no air turbulence for the last 1.5 hours of the flight. It made for a mad scramble at the end to get trash collected and carts stowed before touch down.

Everything went on schedule so I have not much to say. I was a bit disappoint with the breakfast choice - I did not have a choice as there was only one option left by the time the trolly came to my end and I could not enjoy it.

My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!