They always change the schedule. My original flight got canceled. They put me up in the air flight. I had to stay seven hours in Seattle. That is bad.
Well to start the crew is Seattle told me my luggage would go right thru to Ottawa. Not so before landing we were told to pick up luggage at carousel 8. On landing I asked and was told to pick it up & take it to the conveyer to be sent to Porter. Staff said Alaska always says that but no it doesn’t happen. As for Porter they said the flight would be a bit rough, so they offered a free wine or beer. Only snacks were provided on each flight.
I had a great travel experience with Alaska. The agents and cabin crew were all so pleasant and helpful. The plane was clean and comfortable. The connecting flights went smoothly even with some minor delays. All in all, it was nice not to be upset with the journey. I say that because over the last few years all my travel has been on Delta and American, and always involved cranky employees and flight issues. I wish Alaska flew everywhere I need to go. Will definitely fly Alaska every time I have a choice. Thanks for helping me look forward to traveling again.
Flight delayed due to engine issue. For 3+ hours still not on flight
I would like you let you know that my booking never confirmed, yet I was charged for the insurance fee and cannot get it back even though I have an email stating g that the booking didn’t confirm. I have been getting the run around.
A little delay but nice flight, nice team. Thank you.
Could have had more of a beverage selection than water and apple juice.
Disappointed that there were no TV screens to watch a movie on the six hour flight. Disappointed that the plane did not have the right adapter to connect my phone and my iPad and charge them.
Crew was very good. Problem was not Alaska Airlines’ fault, there was a horrible, squealing, screaming kid near me.
Ted. F/A in fist class did a great job! Very nice
The Dekta Rep that checked us in was great. She's very personable, pleasant, and can tell she enjoys her job.
After a 5 hour delay waiting at the gate (3 delays adding up) with no clear reason provided, we finally boarded flew 3/4 of the way to Toronto then were turned back to New York. As we neared New York, the pilot declared that it was his fault, something to do with timing and him not being allowed into the country???? How could the airline let his happen? They had hours to prepare and make sure they had a crew available for the flight! We ended up in Toronto a day late with no sleep.
The plane was old with small storage areas that had problems closing/latching and not enough storage for everyone, and worn, damaged seats. Service was great but feel a little unsafe on such well used planes.
Terrible and im avoiding them in the future. My initial flight was delayed causing me to rebook my flight and when speaking with the representative to rebook I explained this is the second time my flights were delayed and they did nothing to help me. I wasn't booked to comfort plus or given a voucher or anything. I was almost late for my meeting that I needed to attend on Monday because of the games delta played delaying my flights even more and putting me in the very back of the plane next to an extremely intoxicated passenger
Friendly flight attendants, smooth 8-9 hours flight. Economy seats are small and uncomfortable as usual.
Flights on time. .Ride was as comfortable as can be expected in steerage. Luggage arrived at destination. Attendants were fairly friendly.
Great staff. Wifi is terrible. Signing up for skylines is a painstaking process. Had to call customer service just to get my flight itinerary and confirmation sent to me. Consistent delays. A well staffed company that is run so poorly. Upper management needs to be renewed.
The WiFi didn't seem as fast as it normally is
Bathrooms dirty sinks clogged. No one seemed to clean them. Plane very old
Thank you for not flipping the plane on the run way. You guys get a 5 star rating for the flight!!!
