Low season | March |
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High season | November |
Cheapest flight | $280 |
This was our fist time flying Alaska Airlines. Overall it was a great experience. Ticket counter, gate agents and flight attendants were all wonderful. They all seemed happy at what they do and it shows. Of 4 legs, the onboard WiFi was spotty on 1 leg. The food in first class cabin was ok. Couldn’t get the text messaging notifications to work so had to rely on Flight Aware and the Alaska App. Flights were on time and uneventful. We would def fly Alaska Airlines again :)
This was our fist time flying Alaska Airlines. Overall it was a great experience. Ticket counter, gate agents and flight attendants were all wonderful. They all seemed happy at what they do and it shows. Of 4 legs, the onboard WiFi was spotty on 1 leg. The food in first class cabin was ok. Couldn’t get the text messaging notifications to work so had to rely on Flight Aware and the Alaska App. Flights were on time and uneventful. We would def fly Alaska Airlines again :)
Had more room than other airlines, it seemed, which was nice!
Airline seems to have really gone downhill and have secured a reputation for being late and nonprofessional. How sad.
Good flight times. The app didn’t show all available seats when checking in. I thought I had to pay for an exit row to have a seat but there were actually 42 seats left. Then I had to get a refund and getting ahold of a customer care representative who was able to do that was very very difficult.
The first class crew was very attentive to any needs requested. As a diabetic a few extra choices for drinks would be nice. Plus at least one meal that would be diabetic friendly.
connection was tight as the boarding gates were very far apart. Made it when they were calling final boarding
They cancelled our flight at the last minute, then reassigned us to a flight where we were in middle seats. Their "food" was a set of crackers.
Great m. Special kudos to Tamara at the check in counter Kodiak on Sept 6, 2024!!! Very pleasant and helpful, especially at the early hour of the morning.!
Changed gate but didn’t announce & boards had wrong information. Nearly missed flight as a result. Very unnerving!
There should be a rating option of "n/a" for entertainment as there were no in-flight audio or video options for our particular flight. We want to give special praise to Flight Attendant Christine, who made our trip home very special with her extra attention to our comfort and enjoyment. Christine, you ROCK. You were an angel in our skies!
The food for long haul was poor compared to Singapore airlines economy. Pasta plain with tomato sauce . Singapore airlines give me Hagen dash small ice cream cup it was great. The choices of dinner course Singapore air also much better The crew mostly friendly. The economy seat are as expected.
The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
late departure due to some unspecified issue with ventilating the cabin. They got it running but it was FREEZING for the whole flight. I asked for a blanket but they didn't provide one. They could not turn up the heat. it was quite miserable.
Liked that we left on time for each flight. Snacks not the best, but we're okay.
It was fine. The flight attendant appeared to be in a bad mood but everything was fine.
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
They had three choices for snacks - but you could only have one - and they ran out of the dark chocolate before they made it all the way down the aisle... Packed flight - limited service.
Flight was cancelled as I was in line for security. Next available flight got me to my destination 24 hrs later than the first. No refunds offered, just credit toward another flight. I booked with delta, got to my destination only 2 hrs behind my original flight schedule. Won’t be using American again.
Checked in the minute I was allowed and still wound up in group 8 for boarding.
great experience. minimal lines at BWI. at DFW they got a long haul 787 boarded in 30 minutes
Overall flight was as expected. It would have been better with a couple options for snack instead of only one item and if there was a TV or music as option. But overall satisfied.
The flight from CLE to JFK was fantasti! Pilots and cre were informative and accommodating.
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
Due to an issue with the plane. We waited almost 2 hours to take off. The service reps were great. We had a longer layover but was able to run for it and catch our flight. This also happened on our way out. Maybe the planes need a good look over. The people who work front desk and flight attendants are the best
The experience was good! I did not try any food, or in house entertainment. I don’t believe there were any tvs. Nothing major that stood out, but low key and good! Thanks!!
The flight from Buffalo to Chicago was on an older and smaller plane. Seating was tight. Looking closely at the interior of the aircraft there were definitely signs of aging and wear.
Just about made it for the next flight. They need to put in longer layovers if they know they close the gate 10 min before they take off. I will never do a layover for less than 90 minutes