$465 Find Cheap Flights from Allentown to Italy

Very poor. Our special services attendant gave us incorrect information. I also was mishandled at landing. There was no wheelchair waiting. I fell deboarding the plane. Appalling!

I had a very unpleasant encounter with one man from customer service: he was extremely rude and miserable. And his condition was reflected on his decision to send me to the worst airport hotel and get an awful flight connection. My hotel shuttle had never arrived and I had to book another hotel. People served by other representatives got a much better treatment and deal.

The flight left a bit late, but arrived close to time expected…With the flight being close to full the crew did well serving drinks to all in a very timely fashion. The flight was a pleasure…

They didn't have any gluten-free snacks, oddly, which I require...or any flavored soda water or decaf tea options, which seems to be standard.

My flight back my reservations were list because they said I didn't pay my pet fee when I had a receipt

They could have done a better job announcing the boarding groups and asked for more drinks (water) if needed.

Very confining seats side to side. Not wide enough for any comfort.

For coast to coast travel the A321 and even the NEO, even in first class will never be excellent. That would take a B787 or 777 to accomplish.

Service not nearly as good as Qatar airways flights used to be on service from PHL to DOH.

The one gate agent was very abrupt and rude. Not a good look for American for the day