Thank you for not flipping the plane on the run way. You guys get a 5 star rating for the flight!!!
The crew was wonderful and attentive. The seats near exit row were restrictive. Offer healthy snacks please
Delta is a premier airline so my expectations are most always met.
Friendly and helpful crew. Had no issues at all other than the St Thomas airport is woefully small, so allow plenty of time. Flight was pretty smooth and we arrived earlier than planned.
Friendly crew, quick boarding. We even arrived a few minutes earlier than our original flight plan. No onboard screens, but it’s a relatively short flight so it’s not really an issue.
Seats are much much more comfortable than United, which is what I usually fly
Zero updates from the pilots for 30 minutes in the tarmac
Boarding is, as it always is… horrible. Gate lice. Slow moving zones. Too many people with carry ons
I loved having a most black flight crew during Black History Month; rather by design or accident I appreciated the representation. ❤️
This was the second flight this week with flight attendant Marcus I’m not sure if his last name is Lane or Lang but this guy is awesome. He funny, attentive and his service is 5 stars. Marcus makes business travel more enjoyable !
I had a bad experience with the security at IAH and felt like a sardine on all 4 legs of my journey.
I don’t understand the purpose of the orange “priority” tag on my bag. This tagged, my bag is last or near to the last bag to come down the carousel at IAH.
Plane 3 hours late. Missed connection. No help from gate staff. App horrible. Lost connection repeatedly. No service desk. Finally got help from young girl driving cart.
Oh my gosh, I loved my experience with United! they made me want to travel more often.
Everything was good. Flight was on time, luggage pickup was quick. The staff were great. Could not ask for anything more.
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
The bag drop personal were not helpful. There was no food on the flight. Boeing aircraft, lousy as always. Everything else was fine.
Asked several times dairy free options and was ignored. Was told chips was the only thing I could have that I should have put it on my profile “which it is”. Very unprofessional. WiFi didn’t work have the flight. Overall a very bad experience.
Smooth boarding. I liked the pilots communicated potential turbulence upcoming.
Plane still had screens for watching movies. Good selection too.
Please make sure the number of seats matches the number of overhead bins and passengers don't carry on more than one bag.
Seating is tight if you don’t upgrade. Food was decent. Boarding and unboarding was efficient. Smooth flight. Could make upgrades more affordable
Boarding was chaotic. Glad we were group 5 and still had cabin storage available when we boarded. I was expecting crew would get our carryons at the gate since theyclaimed it was a full flight.
Boarding crew is unfriendly as i was asked to handover carryon luggage too upto final destination Bangalore I was not prepared for that and i had to travel without my diabetic and hypertension medicines
American Airlines seemed to run a 'dry' flight. No alcohol was offered at any point with meals. Breakfast was a bit tasteless. The 'hot pocket' whatever that is, was horrid breadish pastry with very little filling. Decaf coffee was horrid. Seats didn't seem as wide or spacious as usual, especually for a ten hour flight.
They did not provide free WiFi, It could be purchased for, I think, around $25, This seemed excessive.
Less than average, low level of shared required information needed during the transfer from airport to another, also the used team during boarding In Indianapolis station is Not Professional
Reliable, great value, but not outstanding in any aspect. This is similar to the experience you get in most international carriers like Etihad or Delta.
Flight got diverted because of an emergency and the crew were fantastic and probably saved that passenger’s life. While in emergency landing some measures could have been taken to prevent additional delays. In general not great experience with BA. I used to fly BA years ago all the time, very disappointed by the whole experience, seats were tight, bathrooms tight.
Business class area too small and chair and equipment not comfortable .
