General
Basics
Services and conveniences
Dining
Accessibility and suitability
Pool and spa
Bathroom
Things to do
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Bedroom
Outdoor
Laundry
Parking and transportation
Media and entertainment
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Alpen Resort Hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations. Guests can also enjoy packed lunches and special diet menus upon request.
What are the spa and wellness facilities like at Alpen Resort Hotel?
The hotel boasts a large swimming pool, a spa with various relaxation options, and a rooftop pool. Guests can also enjoy a sauna, hot tub, and steam room. The outdoor onsen surrounded by the snow-capped Alps is a particularly delightful feature.
How is the cleanliness of the rooms at Alpen Resort Hotel?
Guests have consistently praised the hotel's clean and spacious rooms, with thoughtful designs and comfortable amenities. The staff ensures prompt attention to any requests, contributing to a wonderful stay.
What are the hotel's unique offerings for families?
Alpen Resort Hotel is a great choice for families, offering a child pool, kids meals, complimentary breakfast, a playground, and baby safety gates. The hotel also provides babysitting or child care services, making it convenient for families with young children.
What are the transportation and parking options at Alpen Resort Hotel?
The hotel provides parking and has an airport shuttle service available for guests. Additionally, there is a free shuttle service and an EV charging station. The hotel's location close to the train station and supermarket offers added convenience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended booking a room with a balcony facing the Matterhorn for a breathtaking experience.
Take Advantage of the Spa Facilities
Many guests praised the hotel's spa and wellness center, highlighting the indoor and outdoor pools, jacuzzi, and various relaxation options.
Consider the Hotel's Dining Options
Guests enjoyed the diverse dining options available at the hotel, from the breakfast selection to the on-site restaurants and bar, catering to various tastes and budgets.
Utilize the Shuttle Service
The hotel offers a shuttle service to and from the train station, which guests found convenient for transportation to and from the property.
Check for Room Cleanliness
Some guests mentioned issues with room cleanliness, such as dust and stains, so it's advisable to inspect the room upon arrival and report any concerns to the staff promptly.
Explore Nearby Attractions
The hotel's proximity to Zermatt Railway Station and the Gornergrat train, as well as its beautiful view of the Matterhorn, makes it an ideal location for exploring the area's attractions.
Take Note of Staff Friendliness
While many guests praised the friendly and helpful staff, a few mentioned encountering unfriendly or unhelpful behavior, so it's advisable to set expectations accordingly.
Plan for High Season
Considering the hotel's high season in December, guests may want to book in advance and be prepared for potentially busier periods.
Enjoy the Family-Friendly Amenities
Families appreciated the hotel's amenities catering to children, including the child pool, playground, and complimentary breakfast, making it a suitable choice for family vacations.
Experience the Hotel's Unique Features
Guests highlighted the hotel's cigar lounge, smoking lounge, and entertainment facilities, offering unique experiences for guests with specific preferences.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | December |
Average price (weeknight) | $392 |
Average price (weekend night) | $538 |
Alpen Resort & Spa is located at Spissstrasse 52, 0.3 miles from the center of Zermatt. Zermatt Railway Station is the closest landmark to Alpen Resort & Spa.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Alpen Resort & Spa.
Yes, Alpen Resort & Spa offers free Wi-Fi.
Alpen Resort & Spa is 54.5 miles from Milan Malpensa. Alpen Resort & Spa is 55.7 miles from Lugano.
Yes, Alpen Resort & Spa has a pool onsite.
KAYAK scours the web for all room deals available at Alpen Resort & Spa in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Alpen Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Alpen Resort & Spa.
Value for money | 8.6 |
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Distance to city center | 0.3 mi |