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Alpen Resort & Spa
4 stars

Alpen Resort & Spa

Spissstrasse 52, 3920 Zermatt, Valais, Switzerland
Zermatt, Switzerland
See location+41 27 966 30 00
From
$218
Cheapest

rate per night

9.0
Excellent
based on 1924 reviews
1,924 reviews
Room type
Provider
Nightly total
Double room
Standard room
King room

Photos of Alpen Resort & Spa

About Alpen Resort & Spa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Situated close to the ski lifts in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site. Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a minibar and tea and coffee making facilities. En-suite bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Latest deals for Alpen Resort & Spa

Wed 11/6
Thu 11/7
Standard room
bed type unknown
bed type unknown
bed type unknown
Classic room
bed type unknown
Double room
bed type unknown
bed type unknown
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King room
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Alpen Resort & Spa

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Landmark view
  • Lockers
  • Mountain view
  • Ski storage
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Ski pass vendor
  • Tour desk
  • Key access
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Spa and wellness center
  • Rooftop pool
  • Saltwater pool
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Things to do

  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Darts
  • Skiing
  • Table tennis
  • Pool table
  • Hiking

Family friendly

  • Babysitting or child care
  • Cribs available
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Complimentary breakfast
  • Playground
  • Baby safety gates

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (free)
  • EV charging station

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Alpen Resort & Spa

9.0
Wonderful1,924 verified reviews
Pros +
Cons -

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8Very good
Alexander Thomas, Jul 2022

All is already good

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the dining options like at Alpen Resort Hotel?

The hotel offers a variety of dining options, including a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations. Guests can also enjoy packed lunches and special diet menus upon request.

What are the spa and wellness facilities like at Alpen Resort Hotel?

The hotel boasts a large swimming pool, a spa with various relaxation options, and a rooftop pool. Guests can also enjoy a sauna, hot tub, and steam room. The outdoor onsen surrounded by the snow-capped Alps is a particularly delightful feature.

How is the cleanliness of the rooms at Alpen Resort Hotel?

Guests have consistently praised the hotel's clean and spacious rooms, with thoughtful designs and comfortable amenities. The staff ensures prompt attention to any requests, contributing to a wonderful stay.

What are the hotel's unique offerings for families?

Alpen Resort Hotel is a great choice for families, offering a child pool, kids meals, complimentary breakfast, a playground, and baby safety gates. The hotel also provides babysitting or child care services, making it convenient for families with young children.

What are the transportation and parking options at Alpen Resort Hotel?

The hotel provides parking and has an airport shuttle service available for guests. Additionally, there is a free shuttle service and an EV charging station. The hotel's location close to the train station and supermarket offers added convenience for guests.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests recommended booking a room with a balcony facing the Matterhorn for a breathtaking experience.

Take Advantage of the Spa Facilities

Many guests praised the hotel's spa and wellness center, highlighting the indoor and outdoor pools, jacuzzi, and various relaxation options.

Consider the Hotel's Dining Options

Guests enjoyed the diverse dining options available at the hotel, from the breakfast selection to the on-site restaurants and bar, catering to various tastes and budgets.

Utilize the Shuttle Service

The hotel offers a shuttle service to and from the train station, which guests found convenient for transportation to and from the property.

Check for Room Cleanliness

Some guests mentioned issues with room cleanliness, such as dust and stains, so it's advisable to inspect the room upon arrival and report any concerns to the staff promptly.

Explore Nearby Attractions

The hotel's proximity to Zermatt Railway Station and the Gornergrat train, as well as its beautiful view of the Matterhorn, makes it an ideal location for exploring the area's attractions.

Take Note of Staff Friendliness

While many guests praised the friendly and helpful staff, a few mentioned encountering unfriendly or unhelpful behavior, so it's advisable to set expectations accordingly.

Plan for High Season

Considering the hotel's high season in December, guests may want to book in advance and be prepared for potentially busier periods.

Enjoy the Family-Friendly Amenities

Families appreciated the hotel's amenities catering to children, including the child pool, playground, and complimentary breakfast, making it a suitable choice for family vacations.

Experience the Hotel's Unique Features

Guests highlighted the hotel's cigar lounge, smoking lounge, and entertainment facilities, offering unique experiences for guests with specific preferences.

Location

Spissstrasse 52, 3920 Zermatt, Valais

What's nearby

  • Zermatt Railway Station264 yd
  • Zermatt-Matterhorn Ski Resort320 yd
  • Matterhorn Museum0.5 mi
  • Sunnegga Ski Resort1.1 mi
  • Gornerschlucht1.3 mi
  • Unter Gabelhorn2.6 mi
  • Bosentrift2.7 mi
  • Riffelsee3 mi
  • Riffelhorn3.1 mi
  • Schwarzsee3.2 mi
  • Gornergrat3.3 mi
  • KOSMA3.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Alpen Resort & Spa

Low season

September

High season

December

Average price (weeknight)

$392

Average price (weekend night)

$538
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 63% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Alpen Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Alpen Resort & Spa

  • If you’re after a cheap room at Alpen Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Alpen Resort & Spa, plan to stay on a Saturday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Alpen Resort & Spa was booked for on KAYAK in the last 2 weeks was $292, while the most expensive was $292.
  • How long should you stay at Alpen Resort & Spa? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Alpen Resort & Spa

  • Where is Alpen Resort & Spa located?

    Alpen Resort & Spa is located at Spissstrasse 52, 0.3 miles from the center of Zermatt. Zermatt Railway Station is the closest landmark to Alpen Resort & Spa.

  • When is check-in time and check-out time at Alpen Resort & Spa?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Alpen Resort & Spa.

  • Does Alpen Resort & Spa offer free Wi-Fi?

    Yes, Alpen Resort & Spa offers free Wi-Fi.

  • How far is Alpen Resort & Spa from the airport?

    Alpen Resort & Spa is 54.5 miles from Milan Malpensa. Alpen Resort & Spa is 55.7 miles from Lugano.

  • Does Alpen Resort & Spa have a pool?

    Yes, Alpen Resort & Spa has a pool onsite.

  • How does KAYAK find such great Alpen Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Alpen Resort & Spa in Zermatt and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Alpen Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Alpen Resort & Spa.

Nearby hotels and places to stay

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4-star hotel
Alpenhotel Fleurs de Zermatt8.6 Excellent (3,065 reviews)0.06 miOutdoor pool, Indoor pool, Spa and wellness center$192+
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4-star hotel
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3-star hotel
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Mirabeau Etoile9.7 Excellent (29 reviews)0.09 miIndoor pool, Spa and wellness center, Fitness center$281+
3-star hotel
Zermatt Budget Rooms9.5 Excellent (568 reviews)0.01 miOutdoor pool, Indoor pool, Spa and wellness center$216+
3-star hotel
32% cheaperHaus Zer Weidu9.4 Excellent (109 reviews)0.07 miWi-Fi, Coffee machine, Wi-Fi available in all areas$127+
3-star hotel
Hotel & Solebad Arca9.1 Excellent (1,191 reviews)0.02 miIndoor pool, Spa and wellness center, Bar/Lounge$279+

Good to know

Value for money

8.6

Distance to city center

0.3 mi