General
Basics
Bathroom
Services and conveniences
Dining
Parking and transportation
Laundry
Media and entertainment
Accessibility and suitability
Outdoor
Health and safety
Family friendly
Bedroom
Workspace
Things to do
Pool
Show reviews that mention
Filters
Pros. They offered champagne and small cake on arrival which was a lovely and welcome touch. Rooms are a good size and feel like Europe because they are quite old and beautifully decorated. Bed is comfortable and facilities all you need. Air conditioning needed tweaking which took a while to work out but was good in the end. Pool area was perfect not overlooked and shade or sun options with the loungers. Food was exceptional as was the service, a little expensive compared to other places in Namibia but the standards were up to European standards in London or Paris. Staff always friendly and wanted to help with anything you asked which was great.
Cons. Our room had an interconnecting door, great when travelling with a family, sadly we weren't and our neighbours checked out at 3am, were very noisy and woke us for two hours whilst they packed. The breakfast room was lovely, some wallpaper we hanging off the wall...but it's an old room! It was quite pricey compared to other hotels in the city, but it was worth it.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a complimentary breakfast and has a restaurant, bar/lounge, and coffee shop. Guests have praised the superb dinner and extensive wine selection.
How are the hotel's staff and customer service?
The staff are described as very friendly, helpful, and attentive. They are known for their exceptional hospitality and for accommodating special requests without hesitation.
What are the highlights of the hotel's location and views?
The hotel is beautifully located on a hilltop, offering panoramic views of Windhoek. Guests have enjoyed the phenomenal evening sunsets from the terrace and the lovely balcony for sundowners.
What are the room amenities like at the hotel?
The hotel rooms are spacious, well-decorated, and furnished, with comfortable beds and a delightful atmosphere. Some guests have mentioned the need for room updates, but overall, the rooms are well-appointed.
How is the cleanliness and maintenance of the hotel?
The hotel is described as very clean, with beautiful facilities and a genuine oasis in the city. However, some guests have mentioned specific cleanliness concerns, such as dirty tablecloths, which were reported to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend booking a room with a view, especially those facing the city, as it offers a stunning and memorable experience.
Consider Room Selection Carefully
While the rooms are spacious, some guests noted that certain fittings and amenities may be dated and in need of updating. It may be beneficial to inquire about the condition of the room before booking.
Enjoy the Pool
Many guests praised the hotel's pool, highlighting it as a winning feature. Consider spending some relaxing time by the pool during your stay.
Explore Nearby Attractions
The hotel's location provides easy access to nearby attractions such as Schwerinsburg, 3 Castles of Windhoek, and the Old Fortress, making it convenient for guests to explore the area.
Take Advantage of the On-Site Restaurant
Guests spoke highly of the hotel's restaurant, Leo’s, praising the exquisite food and extensive wine selection. Consider dining at the hotel for a remarkable culinary experience.
Be Mindful of Seasonality
If planning a visit, consider the high season in August and the low season in October, as this may impact the overall experience and availability.
Consider Transportation Options
The hotel offers an airport shuttle service, which can be convenient for guests arriving or departing from Windhoek.
Relax in the Outdoor Spaces
The hotel features a terrace and garden, providing serene spots to unwind and enjoy the panoramic views of the city and surrounding landscapes.
Inquire About Special Dietary Needs
The hotel staff were accommodating of guests' dietary restrictions, providing gluten-free and lactose-free food options upon request.
Check for Renovation Notices
Some guests mentioned renovation work occurring in neighboring rooms, which could cause disturbances. It may be helpful to inquire about any ongoing renovations before booking.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
---|---|
High season | October |
Average price (weeknight) | $203 |
Average price (weekend night) | $244 |
Hotel Heinitzburg is located at 22 Heinitzburg Street, 1.9 miles from the center of Windhoek. Schwerinsburg is the closest landmark to Hotel Heinitzburg.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Heinitzburg.
Yes, Hotel Heinitzburg offers free Wi-Fi.
Yes, Hotel Heinitzburg offers free parking.
Hotel Heinitzburg is 2.6 miles from Windhoek Eros. Hotel Heinitzburg is 25.1 miles from Windhoek Hosea Kutako Intl.
Yes, Hotel Heinitzburg has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Heinitzburg in Windhoek and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Heinitzburg and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Heinitzburg.
Value for money | 8.5 |
---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Windhoek Eros |
Distance to airport | 2.4 mi |