3 stars
Horseshoe Lake Charles
Photos of Horseshoe Lake Charles
Overview
Lakefront hotel with 3 restaurants and a casino Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request. Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Latest deals for Horseshoe Lake Charles
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Horseshoe Lake Charles
- Adults only
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Adults only
- Elevator
General
- Seating area
- Telephone
- Storage available
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Free parking
- Valet parking
Workspace
- Laptop safe
- Desk
Things to do
- Gift shop
- Casino
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Horseshoe Lake Charles
8.0
Very good
352 verified ratings
Wonderful
178
Very good
48
Good
27
Okay
26
Fair
16
Mediocre
14
Poor
43
Guests say
Guests have expressed significant dissatisfaction with the hotel's service and cleanliness, citing rude staff, a lack of basic necessities like hot water and towels, and poorly maintained facilities. While some reviews mention spacious and modern rooms, these positives are overshadowed by the overall negative experiences related to amenities, atmosphere, and value for price.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
255 reviews
6.9 out of 10
33 reviews
7.9 out of 10
16 reviews
6.2 out of 10
8 reviews
Some restaurants close at 9pm. The Asian restaurant gave my money back after a mishap with my order. Room was not clean like trash from previous guest was found, hair on sink, shower head neck had soap scum on it, and there were little gnats in the toilet room.
Pros (+) The bed wasn't uncomfortable
Cons (-) 1. The entire hotel smelled like an ashtray. The smoke was so thick in the casino, it made my eyes burn after about 5 minutes. 2. I realize withe pandemic going on that some services wouldn't be available, but no breakfast, or any restaurants open at all, no pool open. 3. It just felt dirty. And poorly maintained. Terrible experience overall
Pros (+) Good size room with refrigerator and microwave. Decent gym but sauna was out of order.
Cons (-) Pulled in to valet, waited 15 minutes and no one was around or available to help with unloading the car or parking. Eventually self parked and unloaded ourselves. Greeting staff and exiting staff were rude.
Pros (+) Elevator was fast
Cons (-) No refrigerator, microwave. Poor view. Motel 6 would be a step up.
Cons (-) The attitude at the front desk when there was a problem on my floor. There was an issue with some guest around 1 in the morning. I called about the yelling & screaming and was told to be patient.
Pros (+) Room was very clean
Cons (-) Nothing
Pros (+) Nothing
Cons (-) There was construction all around the hotel and it made my car filthy. Plus the hotel was worse than a motel 6 with bad service
Pros (+) Spacious rooms, well appointed.
Cons (-) Pool area overrun with children
Location
100 Westlake Avenue, Westlake, LA 70669
What's nearby
- Isle of Capri Casino Lake Charles29 yd
- Lauberge Casino Lake Charles2 mi
- Prien Lake Park3.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Horseshoe Lake Charles
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $184 |
Average price (weekend night) | $473 |
When to book a room at Horseshoe Lake Charles
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Horseshoe Lake Charles
- If you’re after a cheap room at Horseshoe Lake Charles, then you should consider staying during the low season. The cheapest deals can generally be found in September and March.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Horseshoe Lake Charles, plan to stay on a Wednesday or Sunday. The most expensive day is usually Saturday.
- The cheapest price a room at Horseshoe Lake Charles was booked for on KAYAK in the last 2 weeks was $143, while the most expensive was $143.
- How long should you stay at Horseshoe Lake Charles? KAYAK users usually book their rooms here for 1 day.
FAQs when booking at Horseshoe Lake Charles
Where is Horseshoe Lake Charles located?
Horseshoe Lake Charles is located at 100 Westlake Avenue, 0.5 miles from the center of Westlake. Isle of Capri Casino Lake Charles is the closest landmark to Horseshoe Lake Charles.
When is check-in time and check-out time at Horseshoe Lake Charles?
Check-in time is 4:00 PM and check-out time is 11:00 AM at Horseshoe Lake Charles.
Does Horseshoe Lake Charles offer free Wi-Fi?
Yes, Horseshoe Lake Charles offers free Wi-Fi.
Does Horseshoe Lake Charles offer free parking?
Yes, Horseshoe Lake Charles offers free parking.
How far is Horseshoe Lake Charles from the airport?
Horseshoe Lake Charles is 7.7 miles from Lake Charles. Horseshoe Lake Charles is 50 miles from Beaumont Jefferson County.
Does Horseshoe Lake Charles have a pool?
Yes, Horseshoe Lake Charles has a pool onsite.
How does KAYAK find such great Horseshoe Lake Charles hotel deals?
KAYAK scours the web for all room deals available at Horseshoe Lake Charles in Westlake and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Horseshoe Lake Charles and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Horseshoe Lake Charles.
Nearby hotels and places to stay
Closest
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See cheapest stays in WestlakeMost recommended
See most recommended stays in WestlakeGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Lake Charles |
Distance to airport | 7.7 mi |