Car rental in West Charlotte (Charlotte)

Nissan Sentra

or similar SMALL

$35/day

Toyota Corolla

or similar MEDIUM

$30/day

Volkswagen Jetta

or similar MEDIUM

$44/day

Nissan Altima

or similar LARGE

$33/day

Chrysler Pacifica

or similar VAN

$66/day

Toyota Highlander

or similar SUV

$62/day

Chrysler 300

or similar LUXURY

$60/day

Nissan Rogue

or similar SUV

$36/day

Nissan Kicks

or similar SUV

$41/day

Hyundai Santa Fe

or similar SUV

$46/day

Best rates found by KAYAK users in the past 48 hours.

Dollar

6.4

Okay

Read 116 reviews

Best rated

Cleanliness

7.2

Comfort

7.1

Pick-up/Drop-off

6.4

Value for money

6.3

One location in West Charlotte

from$51/day

Locations in West Charlotte (Charlotte)

5489 Josh Birmingham Parkway

+1 866 434 2226

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Oct 2024

Supplier choice

It felt like an attempted bait and switch with their "Manager's Special" to force me into an expensive upgrade. And, none of the online check-in process was useful as I had to do it all again at the counter.

10.0 Wonderful

Anonymous, Sep 2024

Intermediate SUV

Car pickup was slow due to Dollar / Hertz computer system issues

2.0 Poor

Susan, Sep 2024

Supplier choice

They charged me $38 for being an “underage driver”- I am 51. Realized when I got back from my trip and cannot get a human on the phone. Sent an email 4 days ago, so guess will have to take it up with my CC company.

2.0 Poor

Anonymous, Aug 2024

Standard SUV

They would not honor my reservation and left me stranded without a vehicle

2.0 Poor

Anonymous, Aug 2024

Supplier choice

We had a reservation and when we went to pick up the car, they said they were sold out.

2.0 Poor

David, Jul 2024

Intermediate SUV

It was horrible. We missed a connection in Charlotte after sitting on the taxiway for 2.5 hours waiting for a gate. We tried to get a rental car to get to our final destination. They accepted a reservation. We left the secured area of the airport to pick up the car. Just kidding, no cars. Went back to the terminal and got in line for TSA. After > hour, TSA shut down with no warning. We were stranded and had to sleep on the floor in the security corral. Rude and abusive treatment by airport staff, including management, made a bad situation much worse. In the future, we will avoid Dollar and Charlotte if at all humanly possible.

Budget

5.9

Fair

Read 101 reviews

Most popular

Cleanliness

6.1

Comfort

6.6

Pick-up/Drop-off

6.0

Value for money

5.9

One location in West Charlotte

from$55/day

Locations in West Charlotte (Charlotte)

5489 Josh Birmingham Parkway

+1 704 359 5701

Monday	00:00 - 02:0005:00 - 23:59
Tuesday	00:00 - 02:0005:00 - 23:59
Wednesday	00:00 - 02:0005:00 - 23:59
Thursday	00:00 - 02:0005:00 - 23:59
Friday	05:00 - 23:5900:00 - 02:00
Saturday	00:00 - 02:0005:00 - 23:59
Sunday	00:00 - 02:0005:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Oct 2024

Full-size

Received mid sized car rather than reserved full size. Took over 2 hours of standing in line to get car.

4.0 Mediocre

Anonymous, Oct 2024

Passenger van

Not great, we were quoted for a ford transit or similar with a price of $615. When I got to the airport, they didn’t have any transits and could only give us an armada. I ended up having to pay $3,300 for a van which was ridiculous.

2.0 Poor

Anonymous, Oct 2024

Minivan

Pick up in CLT was easy. Drop off at AVL consisted of an employee saying "park it in E17 and drop your keys in the drop box. Budget will send you a receipt." I have not received a receipt of any info from Budget since I left Charlotte. I am concerned.

6.0 Okay

Anne, Jul 2024

Intermediate SUV

We never picked up a car because they were "out" in Charlotte despite booking a car online. Staff were nice and helpful at the time, despite the chaos, but it would've been helpful if the system told me there were no cars before we wasted so much time going there and waiting in line, etc.

2.0 Poor

Anonymous, Jun 2024

Full-size

Awful, waited in line in the parking garage for 1.5 hours before I was able to get my car. Will never use budget again.

10.0 Wonderful

Anonymous, Jun 2024

Full-size

The car still had some crumbs and dirt in it after being cleaned but overall it was great!

Hertz

5.8

Fair

Read 84 reviews

Cleanliness

6.4

Comfort

6.5

Pick-up/Drop-off

5.8

Value for money

5.8

2 locations in West Charlotte

from$50/day

Locations in West Charlotte (Charlotte)

14401 Carowinds Blvd

+1 704 553 8989

Opening times not available

5489 Josh Birmingham Parkway

+1 704 359 0114

Monday	00:00 - 02:0006:00 - 23:59
Tuesday	00:00 - 02:0006:00 - 23:59
Wednesday	00:00 - 02:0006:00 - 23:59
Thursday	00:00 - 02:0006:00 - 23:59
Friday	00:00 - 02:0006:00 - 23:59
Saturday	00:00 - 02:0006:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Aug 2024

Compact SUV

Got my flight delayed and by the time I reached the airport to take the, no car was left. On top of that I see the collision coverage was charged on my credit card without even getting the car.

2.0 Poor

Kristen, Jul 2024

Compact SUV

We weren’t able to get the car. When we got there to pick up the vehicle, my husband was told that there was no car available for him to rent.

2.0 Poor

Anonymous, Jun 2024

Standard SUV

I checked in on the Hertz app. I could select a car on the app. Went to 3 different lines to find a person with access to select a car. Had to provide DL and Credit Card again even though I had already uploaded in the app. Went out to get my car. 4th line. They changed me to another car to speed up my wait. Went to the gate to get out. 5th line. My reservation was cancelled given I was not assigned the different car in their system. Turned away from gate as a result. Had to go back inside to get a new reservation. 6th line. Picked up the same car and waited in line at the gate a second time to leave. 7th line. I promise I am not over exaggerating my experience. Very frustrating.

2.0 Poor

Eric, May 2024

Intermediate SUV

Hertz messaged me that they didn’t have my car, which I had confirmed and checked in for, and after that notification they made me stand in line 25 minutes at their desk to be told I couldn’t get any refund. I looked for a way to contact Kayak for a refund, and there was no contact info anywhere on Kayak’s web site. So never again, Hertz and Kayak.

6.0 Okay

Anonymous, May 2024

Economy

There wasn’t anyone at the desk when I returned the vehicle, which is understandable considering ILM is a small airport and I arrived at 5am. But when I called later that day to ask about if they had processed the car back in the system and what the final price would be, the person on the phone was almost clueless and offered very little help. Only telling me that it’s a “corporate rental” and they don’t know anything regarding final costs. Super unsatisfactory and ambiguous answer.

2.0 Poor

Christina, May 2024

Supplier choice

Hertz would not honor my reservation and left me stranded and unable to get home.

Alamo

8.0

Very good

Read 55 reviews

Cleanliness

7.9

Comfort

8.4

Pick-up/Drop-off

8.1

Value for money

7.7

One location in West Charlotte

from$76/day

Locations in West Charlotte (Charlotte)

5489 R C Josh Birmingham Pkwy

+1 844 366 8844

Monday	00:00 - 02:0004:00 - 23:59
Tuesday	00:00 - 02:0004:00 - 23:59
Wednesday	04:00 - 23:5900:00 - 02:00
Thursday	00:00 - 02:0004:00 - 23:59
Friday	04:00 - 23:5900:00 - 02:00
Saturday	00:00 - 02:0004:00 - 23:59
Sunday	04:00 - 23:5900:00 - 02:00

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Reviews

2.0 Poor

Stephanie, Aug 2024

Intermediate SUV

Midnight in Charlotte Airport, rented an Alamo car after flight was cancelled. Website says Alamo open until 1:45am but no one was there to rent out cars. I was stranded because all other cars had been rented due to many flight cancellations.

2.0 Poor

April, Jul 2024

Intermediate

There weren't any cars available for pickup and the woman that worked there was very rude about it.

2.0 Poor

Amanda, Jun 2024

Compact

Waited over an hour in line to find out they need 2 photo id’s which I didn’t have but 1. No car…

2.0 Poor

Micah, Jun 2024

Standard SUV

Horrible, they did not honor my reservation and my family was stranded.

2.0 Poor

Anonymous, May 2024

Intermediate

They required 2 forms of photo idea (not warned ahead of time) because I booked within 24 hours. Never seen this in my life after hundreds of rentals. Everything else was sold out and i took a $200 uber instead.

8.0 Very good

Anonymous, May 2021

Pros:

Staff was relatively friendly and helpful, vehicle was excellent.

Cons:

The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.

Enterprise Rent-A-Car

7.6

Good

Read 24 reviews

Cleanliness

7.7

Comfort

8.0

Pick-up/Drop-off

7.6

Value for money

7.2

2 locations in West Charlotte

from$65/day

Locations in West Charlotte (Charlotte)

10421 S Tryon St

+1 704 587 1058

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	00:00 - 02:00

5489 R C Josh Birmingham Pkwy

+1 704 359 8884

Monday	04:00 - 23:5900:00 - 02:00
Tuesday	04:00 - 23:5900:00 - 02:00
Wednesday	00:00 - 02:0004:00 - 23:59
Thursday	04:00 - 23:5900:00 - 02:00
Friday	04:00 - 23:5900:00 - 02:00
Saturday	04:00 - 23:5900:00 - 02:00
Sunday	04:00 - 23:5900:00 - 02:00

Filters

Reviews

8.0 Very good

Anonymous, Jul 2024

Pickup truck

Better price

2.0 Poor

Jordan, Jul 2024

Luxury

Awful.

2.0 Poor

MaryAnne, Jun 2024

Pickup truck

I had initially reserved a car June 14 of June 17, upon arriving they charged me an extra amount of money for the 17th when in fact I already paid the bill in full. Upon returning the rental in California Ontario international airport they increased the amount which is completely absurd.

10.0 Wonderful

Anonymous, Jun 2024

Economy

Every transaction was handled professionally and efficiently.

2.0 Poor

Greg, May 2024

Economy

While I was able to make a reservation online. When I left the airport to pick up the car. The person at the Enterprise desk informed me that they had no vehicles available. This resulted in me being stuck outside security at the airport all night. If I had known no rentals were available, I would never have left the airport.

2.0 Poor

Anonymous, Oct 2023

Passenger van

I reserved a 15-passenger van for travel with a large group. 2 Days before they sent an email to an old email address linked to my account, not the one linked to my Enterprise customer account. They did not try to call or send to my other account. Of course, I missed it. When I arrived, they informed me that my van was not going to be available. They said no vans were available any where within two hours of driving. I made my reservation more than a month before our trip, and two days before they trip they tried, but failed, to reach me. I am extremely dissatisfied with my reservation and will never user Enterprise or Kayak again if I can help it. What is the point of making a reservation if they can just change on you at the last minute. This change nearly ruined our trip that we had spent 9-months planning and thousands of dollars on.

Sixt

6.7

Okay

Read 27 reviews

Cleanliness

8.1

Comfort

7.4

Pick-up/Drop-off

6.9

Value for money

7.2

One location in West Charlotte

from$59/day

Locations in West Charlotte (Charlotte)

5489 Josh Birmingham Parkway

+1 888 749 8227

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59