Hkk Hotel Wernigerode

The hotel offers a variety of dining options, including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Guests have praised the breakfast and dinner selections, with a wide range of choices and even lactose-free products available.

Guests have consistently mentioned the hotel's cleanliness, with the lobby and rooms being described as very clean and well-maintained. Additionally, the hotel follows safety protocols, including daily housekeeping, contactless check-in/check-out, and disinfection of high-touch surfaces.

The staff has been praised for being very nice and accommodating. They have been described as helpful, friendly, and attentive, providing services such as calling taxis and promptly addressing guest requests, such as providing invoices and offering local taxi numbers when needed.

The hotel offers parking and an EV charging station, providing convenient options for guests with vehicles. This can be particularly useful for those planning to explore the nearby attractions or travel around the area.

The hotel is located in a popular area, with nearby attractions such as the Kultur-und Kongresszentrum, Wernigerode Marketplace, and Castle Wernigerode. The high season is in July, offering a vibrant atmosphere, while the low season is in April, providing a quieter experience.

Some guests mentioned that the building's soundproofing is not effective, leading to disturbances from neighboring rooms. Consider requesting a room with better soundproofing to ensure a peaceful night's sleep.

The hotel does not have air conditioning, which can lead to warm rooms during hot weather. If visiting during the summer, consider bringing a fan or checking if the hotel can provide one to ensure a comfortable stay.

Guests noted that there were occasional shortages of towels in the spa area. To avoid inconvenience, it's advisable to request spa towels in advance or ensure their availability before planning a spa visit.

The hotel's convenient location allows for easy access to attractions such as the Wernigerode Marketplace, Wernigerode Town Hall, and the Museum of Aviation and Technique, all within walking distance. Take advantage of the proximity to explore these nearby sights.

Some guests reported noise disturbances from a nearby discotheque during the weekends. If sensitive to noise, consider requesting a room away from potential sources of disturbance or using earplugs to mitigate any inconvenience.

The hotel may not automatically provide certain toiletries such as lotion or conditioner in the rooms. Guests are advised to inquire at the reception for any additional toiletry needs to ensure a comfortable stay.

Some guests mentioned that certain rooms were located a distance from the entrance/foyer. If proximity to the main areas of the hotel is important, consider requesting a room closer to the central facilities.

The hotel provides guest cards offering free bus travel in the Harz region, along with discounts at select tourist spots. Guests are encouraged to inquire about and make use of these complimentary travel benefits.

The hotel rooms may not come equipped with an electric kettle, tea/coffee, or certain toiletries. Guests are advised to confirm the availability of these amenities with the hotel or make specific requests if needed.

During peak times, the check-out process may involve waiting in line. Guests should plan accordingly and consider allowing extra time to avoid any inconvenience during check-out.