Hilton Vacation Club Ocean Beach Club Virginia Beach

8.2Very good

Anonymous, Jun 2019

Pros. Great location on beach and good parking

Cons. Bed could be more comfortable.

4.8Mediocre

Linda, Apr 2019

Pros. The view

Cons. Front desk employees displayed an unpleasant attitude. Consistently understaffed during our. Five day stay. Had to call booking agency to communicate with back office manager to obtain the type of room that was prepaid. Multiple incidents of rude behavior by staff. Would not stay there again

9.7Wonderful

Nancy, Mar 2019

Pros. Staff was over the top accomadating. Location is the key when you are at the beach and this had it. Right in the center of everything.

Cons. Room was very small. For a so called, 'suite' it was smaller than an average hotel room by other named hotels

8Very good

Anonymous, Jul 2017

Pros. Lovely hotel and location.

Cons. Didn't like not being aware of no daily cleaning/linen service. Since we weren't privy to the cleaning service we got a day cleaning service complimentary. Air unit was too loud. Didn't like how the Diamond Resort hound you to visit their sale pitch talk and to buy into their timeshare business. We ignored all requests since not interested.

10Wonderful

Anonymous, Jun 2016

Pros. Beautiful views, great pool, awesome tiki bar with delicious daiquiris! Convenient restaurant with views of the ocean.

Cons. Long wait for check in.

4.2Mediocre

Anonymous, Jun 2016

Cons. Any smart person would be booking the hotel next door instead of this place !

5.7Fair

Anonymous, Mar 2016

Pros. Location was right on the boardwalk

Cons. When I first checked in, I was told I'd be charged the parking plus the nightly rate. I said that I had already did a prepaid amount, which I was told in a rude feeling way...uhhh no, that was just to secure the room. Which made me feel dumb, to later check my credit card statement and see I was charged. The excuse was, oh, it must be because we changed over our system. I ended up having to email proof I had already paid. When I asked to have it verified that they received it they said their system was down. So I had to ask for a call later. When you check in they MAKE you go to speak with someone that tries to force you to attend a vacation buying session and even charges you to go to it. So after saying I was not interested or comfortable paying it they waived my fee. I finally gave in after being pushed and pushed, because I was tired and wanted to go up to the room. I later went to cancel it and had the same thing happen and was uncomfortable with the fact how many times I had to say no without them respecting it. Between the front desk and and the other staff trying to sell you stuff, I was wasting so much time to what seemed trying to convince them I was worthy to be there and they were doing me a favor by taking my $600.00 rather than me being a guest.