Hotel Santander

Guests have mentioned that the cleaning staff is very good, providing a change of towels and soap every day, and ensuring neat and clean sanitation.

Some guests have expressed concerns about the small size of the rooms, tiny showers, uncomfortable hard mattresses, and damp walls. Additionally, there were mentions of crumbling plaster and paint, as well as old and shabby air conditioners.

Many guests have appreciated the hotel's location, describing it as easy to get anywhere, walkable to everything they wanted to do, and very central.

Several guests have mentioned concerns about the breakfast, with some stating that it was not served despite being included in the room booking, and others describing it as basic and dismal.

Guests have highlighted that the hotel offers complimentary breakfast, free Wi-Fi, air conditioning, and a terrace/patio. However, there have been concerns about the pool closing early and the lack of sound isolation from street noise.

Guests appreciated the street view from their rooms, providing a central and lively atmosphere. Consider requesting a room with a street view for a more vibrant experience.

The hotel's proximity to various attractions such as Plaza de Armas, Museo Historico Naval, and Veracruz Pier makes it convenient for exploring the city. Take advantage of the central location to visit these nearby attractions.

Some rooms face a club that plays loud music at night, leading to noise disturbances. If sensitive to noise, consider requesting a room away from the club to ensure a peaceful night's sleep.

Several guests found the rooms to be small and the bathrooms cramped. Prioritize confirming the room size and amenities to ensure a comfortable stay, especially for longer durations.

Guests noted that the breakfast area closed early, causing inconvenience for late risers. Plan to have breakfast early or explore nearby dining options to avoid missing out on the complimentary breakfast.

Some guests encountered issues with slow shower water, clogged sinks, and malfunctioning AC. Promptly report any maintenance concerns to the staff for timely resolution.

The hotel offers a terrace/patio area, providing a pleasant outdoor space. Take advantage of this area for relaxation or to enjoy the surrounding views.

The hotel provides parking, which can be convenient for guests traveling by car. Inquire about the parking facilities and any associated costs when making a reservation.

For guests requiring business services, the hotel offers a business center. Take advantage of this amenity for any work-related needs during the stay.

Consider the seasonal variations, with November being the low season and July being the high season. Plan the visit accordingly to align with personal preferences and avoid potential crowds.