DoubleTree by Hilton Hotel Toronto Downtown is a 4-star hotel set in the heart of the central business district of Toronto. It is an ideal option for business and leisure travelers seeking a quiet urban-retreat in the city. The hotel is within walking distance to many sights and attractions, including just a mile away from the landmark CN Tower.
Stylish guest rooms and suites feature modern decor and contemporary furnishings. Guests can choose from king rooms, queen rooms, double rooms, junior suites, and executive suites. All rooms are kid-friendly and smoke-free.
Room amenities include: complimentary high-speed WiFi, flat-screen televisions, coffee and tea making facilities with complimentary tea and coffee, mini-fridges, plush bedding, spacious bathrooms, custom bath products, crisp linens, signature mattresses, individual climate control, telephone with voicemail, in-room safe, iron, hair-dryer, and walk-in shower. Suites feature kitchenettes with stove-tops, mini-fridges, and more. Some suites feature private whirlpool tubs and spacious separate living room areas. Laundry service and room service is available.
Business travelers can utilize the 24-hour business center and over 13,000 square feet of conference space. Paid parking is available onsite. Guests can use the modern fitness center which is fully equipped with cardio machines, free weights, and a sauna. A heated indoor swimming pool features a small deck area with chairs. Free WiFi is available throughout the hotel grounds.
Guests can enjoy an extensive breakfast buffet for an additional fee. The onsite bistro, Hemisphere’s Bistro, is open for lunch and serves burgers, fish & chips, salads, and more. Hemisphere’s Restaurant is open for breakfast, lunch, dinner, and cocktails and offers an extensive menu of classic American fare.
Services and conveniences
General
Basics
Accessibility and suitability
Dining
Kitchen
Pool and spa
Family friendly
Media and entertainment
Laundry
Bedroom
Workspace
Things to do
Bathroom
Parking and transportation
Outdoor
Health and safety
Fitness
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Overpriced for quality of service and facility- breakfast is wildly overpriced for just thawed out frozen pancakes, greasy hash browns and minimal selection of vegetarian options. Room was clean- however cramped. There was no mini bar and the hallways were loud at night. Spend your money on a better facility - you’ll pay the same amount but receive better service and a more comfortable stay.
Pros. The room appeared clean.
Cons. DoubleTree gave us a room with a queen bed when we paid for a room with a king bed. The room was quite small. Only one elevator seemed to be working with caused people to line up to get on from the lobby.
Pros. The staff was very friendly
Cons. Found hairs in our bed and some bugs place looks a little worn
Pros. The room was clean, corner room with lots of light. Easy check in and out.
Cons. Extremely loud old fashioned air conditioner, going off and on. No ice machine on Hilton honors floor. Remote did not work, and had no wash clothes in room. Not a luxury hotel.
Cons. Worst hotel MANAGEMENT EVER! Was stuck in DoubleTree Hilton's downtown Toronto elevator for over an HOUR and management did NOTHING!! Only reason I got out was because I called the fire department and THEY got me out. DoubleTree sent an old man with a flashlight over an hour later. If I didn't take it upon myself to call, who knows how many more hours I would have spent there. Then they had the audacity to NOT REFUND either of my 2 nights because it was booked w/ a 3rd party provider. I didn't get stuck in the 3rd party provider's elevator, I got stuck in YOUR ELEVATOR. Avoid at all costs as management will not take care of you. Any other hotel would have refunded and given multiple free nights.
Pros. The location is great.
Cons. I had a problem with my reservation and was checked out a day earlier than expected on a group business trip. I was offered no help with my luggage.
Pros. It was walking distance to where I needed to be! Fantastic room, bed, clean, great desk for work. Loved it! Will be back! Close to eating places. Didn't get to use the pool or fitness centre but great they have them and close to St Patrick station. Staff were great. Love the warm cookie on arrival! Great deal
Cons. Nothing
Pros. The staff went beyond to meet my needs. Always cordial and friendly.
Pros. Friendly staff, great location
Cons. We didn't get the size of bed that we had prebooked, the hotel was sold out after I had already prepaid.
Pros. When we arrived (early) the staff were happy to stow our luggage for us, the staff remembered us, ensured that our luggage was safe and organised for a car to take us to the airport the following evening. Location was great.
Cons. Nobody told us about the hotel facilities, our son would have loved some pool time before our flight home.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What room amenities are available at the hotel?
The hotel offers a range of room amenities including complimentary high-speed WiFi, flat-screen televisions, coffee and tea making facilities with complimentary tea and coffee, mini-fridges, plush bedding, spacious bathrooms, custom bath products, crisp linens, signature mattresses, individual climate control, telephone with voicemail, in-room safe, iron, hair-dryer, and walk-in shower. Suites feature kitchenettes with stove-tops, mini-fridges, and more.
What are the dining options at the hotel?
Guests can enjoy an extensive breakfast buffet for an additional fee. The onsite bistro, Hemisphere’s Bistro, is open for lunch and serves burgers, fish & chips, salads, and more. Hemisphere’s Restaurant is open for breakfast, lunch, dinner, and cocktails and offers an extensive menu of classic American fare.
Are there any nearby attractions to the hotel?
The hotel is within walking distance to many sights and attractions, including just a mile away from the landmark CN Tower. Nearby attractions also include Nathan Phillips Square, Toronto Eaton Centre, Art Gallery Of Ontario, Princess of Wales Theatre, TIFF Bell Lightbox, Hockey Hall of Fame, Kensington Market, University of Toronto, St. Lawrence Market, and Scotiabank Arena.
What are the common concerns about the hotel?
Some guests have expressed concerns about abrupt and unhelpful staff at the front desk, cleanliness issues, extra charges for parking, and the size of the rooms. However, many guests have also highlighted the comfortable beds, good location, and friendly staff.
What are the best times to visit the hotel?
The high season for the hotel is in June, and the low season is in January. Visitors can expect a peaceful and convenient atmosphere, clean rooms, and good service. However, it's important to note that some guests have experienced issues with parking and room pricing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests recommend requesting a room with a good view, as it enhances the overall experience.
Consider Room Size
Some guests found the rooms to be smaller than expected, so it may be worth considering this when booking, especially for longer stays or if you prefer more space.
Check Pool Availability
If the pool is an important amenity for your stay, it's advisable to confirm its availability in advance, as some guests were disappointed to find it closed during their visit.
Be Mindful of Noise
Some guests experienced disturbances from noisy neighbors, so it may be helpful to pack earplugs just in case.
Inquire About Additional Charges
Guests suggest clarifying any additional charges, such as for parking or amenities, to avoid surprises at check-out.
Request Microwave if Needed
If a microwave is essential for your stay, it's recommended to inquire about its availability in the room beforehand.
Consider Bringing Toiletries
Some guests were surprised by the absence of certain toiletries in their rooms, so packing these items could be beneficial.
Utilize the Gym and Pool
Guests appreciated the well-maintained gym and pool, so taking advantage of these facilities could enhance your stay.
Take Advantage of Location
The hotel's central location and proximity to attractions make it convenient for exploring the city and accessing public transportation.
Engage with Exceptional Housekeeping
Guests praised the exceptional service provided by the housekeeping staff, indicating a willingness to assist while maintaining professionalism.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | May |
Average price (weeknight) | $321 |
Average price (weekend night) | $231 |
DoubleTree by Hilton Toronto Downtown is located at 108 Chestnut Street in Downtown, 0.3 miles from the center of Toronto. Nathan Phillips Square is the closest landmark to DoubleTree by Hilton Toronto Downtown.
Check-in time is 4:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton Toronto Downtown.
Yes, DoubleTree by Hilton Toronto Downtown offers free Wi-Fi.
DoubleTree by Hilton Toronto Downtown is 1.8 miles from Toronto Island.
Yes, DoubleTree by Hilton Toronto Downtown has a pool onsite.
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Value for money | 7.3 |
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Distance to city center | 0.3 mi |
Nearest Airport | Toronto Island |
Distance to airport | 1.8 mi |