Basics
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a complimentary breakfast, a restaurant, bar/lounge, and a spa with a sauna, hot tub, and outdoor pool. Additionally, guests can enjoy a gift shop, hiking, and bicycle rental.
What practical information can you provide about the hotel's location?
The hotel is located near El Tepozteco National Park, El Tepozteco, and Tepozteco Pyramid, making it an ideal place for nature enthusiasts and those interested in exploring historical sites.
What can guests expect from the hotel's customer service?
The hotel is known for its amazing staff, who are described as friendly, helpful, and gentle. They are resourceful and provide a high level of service to ensure a pleasant stay for guests.
What is the feedback on the quality of the beds at the hotel?
Guests have praised the hotel for its very good beds with lots of pillows, ensuring a comfortable and restful sleep experience.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the lack of WiFi in certain rooms, slow hot water in the shower, and limited lighting. Additionally, there were comments about the early kitchen closure and cold Jacuzzi.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with Reliable WiFi
Some guests reported issues with WiFi in certain rooms, so if this is important to you, it's advisable to request a room with a strong and reliable WiFi connection.
Consider Noise Levels
While the hotel is generally peaceful, some guests experienced disturbances from neighboring properties with barking dogs. If you are sensitive to noise, it may be helpful to inquire about this issue when booking.
Check Event Schedule
The hotel occasionally hosts events with live music, which can lead to high noise levels. It's recommended to check the event schedule during your planned stay to ensure it aligns with your preferences for a quiet retreat.
Inquire About Kitchen Hours
Some guests were surprised by the early kitchen closure times, so it's a good idea to inquire about the kitchen hours upon arrival to plan your meals accordingly.
Confirm Yoga Class Schedule
If you are interested in participating in yoga classes, it's advisable to confirm the schedule upon arrival, as some guests were disappointed when the classes were not available as expected.
Opt for a Balcony Room
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.
Plan for Breakfast Timing
The hotel offers flexible breakfast service, but it's advisable to communicate your preferred breakfast time in advance to ensure a smooth and timely dining experience.
Consider Transportation
The hotel is a bit far from Tepoztlán, so it's worth considering transportation options if you plan to explore the nearby attractions. The hotel offers bicycle rental, or you can inquire about other transportation services.
Be Mindful of Road Conditions
The road to the hotel is not paved and can be bumpy, as mentioned by some guests. It's recommended to drive cautiously, especially if you are not accustomed to such terrain.
Enjoy the Art and Decor
Many guests were impressed by the unique art and decor throughout the hotel. Take the time to explore and appreciate the attention to detail in the design of the property.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | December |
Average price (weeknight) | $192 |
Average price (weekend night) | $518 |
Hotel Boutique Casa Isabella is located at Camino Real No. 2, 2.8 miles from the center of Tepoztlán. El Tepozteco National Park is the closest landmark to Hotel Boutique Casa Isabella.
Check-in time is 3:00 PM and check-out time is 1:00 PM at Hotel Boutique Casa Isabella.
Yes, Hotel Boutique Casa Isabella offers free Wi-Fi.
Yes, Hotel Boutique Casa Isabella offers free parking.
Hotel Boutique Casa Isabella is 33.2 miles from Mexico City Benito Juarez. Hotel Boutique Casa Isabella is 41.6 miles from Mexico City Toluca Intl.
Yes, Hotel Boutique Casa Isabella has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Boutique Casa Isabella in Tepoztlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Boutique Casa Isabella and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Boutique Casa Isabella.
Value for money | 8.2 |
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Distance to city center | 2.8 mi |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 33.2 mi |