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Mercure Serpong Alam Sutera
4 stars

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325, Indonesia
Tangerang City, Indonesia
See location+62 212 966 8668
From
$51
Cheapest

rate per night

8.5
Great
based on 794 reviews
794 reviews

Photos of Mercure Serpong Alam Sutera

About Mercure Serpong Alam Sutera

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free
Mercure Serpong Alam Sutera is ALLSAFE sanitary & safety label certified. ALLSAFE standards have been developed by Accor Global, Bureau Veritas and world's leading medical autorities. Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Latest deals for Mercure Serpong Alam Sutera

Wed 11/6
Thu 11/7
Queen room
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Mercure Serpong Alam Sutera

  • Adults only
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Adults only
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Rooftop pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Family friendly

  • Cribs available
  • Child pool
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Cycling

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Reviews of Mercure Serpong Alam Sutera

8.5
Very good794 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the hotel's unique offerings?

The hotel offers a great location, with easy access to a nearby shopping mall and various eateries. Additionally, the staff is known for their warmth and helpfulness, making for a pleasant stay.

Is the hotel suitable for families with children?

Yes, the hotel is kids-friendly and offers a child pool, making it a great option for a family staycation. Additionally, there are nice events for children to participate in, adding to the overall experience.

How is the cleanliness of the hotel?

The hotel is generally clean, with guests praising the clean rooms and good facilities. However, some guests have mentioned that the hotel looks a bit tired and may need refurbishment.

What can guests expect from the hotel's food quality?

The hotel offers good and complete breakfast options, and the room service is also highly regarded. However, some guests have mentioned that the breakfast could be more complete and that the quality may not meet international standards.

Is the hotel conveniently located for exploring the surrounding area?

Yes, the hotel's location is convenient for exploring the surrounding area, with easy access to a nearby shopping mall, restaurants, and a golf course. However, some guests have mentioned that the hotel is a bit far from the town area.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Take Advantage of the Nearby Attractions

The hotel's proximity to Omni Hospital, Gading Raya Golf Course, and Summarecon Mall Serpong makes it convenient for guests to explore the area. Consider planning activities around these attractions during your stay.

Consider Room Selection Carefully

While some guests praised the cleanliness and facilities of the rooms, others mentioned that the building and decor appeared old and tired. Take time to review room options and consider recent refurbishments for a more satisfying experience.

Family-Friendly Amenities

If traveling with children, the hotel offers a child pool and kids' meals, making it a suitable choice for families.

Accessibility Features

The hotel provides various accessibility features such as wheelchair-accessible units, roll-in showers, and increased accessibility, ensuring a comfortable stay for all guests.

Explore Dining Options

Guests appreciated the hotel's proximity to a variety of eateries. Consider exploring the nearby shopping mall for a plethora of dining choices.

Take Advantage of the Hotel's Services

Guests highlighted the helpfulness and friendliness of the hotel staff, as well as the good customer service. Utilize the concierge service, room service, and business center for a more convenient stay.

Check for Special Events

Some guests mentioned that the hotel organizes events for children, adding an extra layer of enjoyment for families. Inquire about any upcoming events during your stay.

Consider Transportation Options

The hotel offers services such as car rental and airport shuttle, providing convenience for guests to explore the surrounding area and travel to and from the airport.

Plan for Breakfast

While some guests praised the breakfast menu, others felt that it could be more complete. Consider exploring nearby dining options for breakfast if the hotel's offerings do not meet your expectations.

Location

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

What's nearby

  • Omni Hospital139 yd
  • Gading Raya Golf Course1.1 mi
  • Summarecon Mall Serpong1.6 mi
  • Siloam Hospital3.9 mi
  • Soewarna Business Park8.4 mi
  • Cengkareng Golf Club8.7 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Mercure Serpong Alam Sutera

Low season

January

High season

November

Average price (weeknight)

$79

Average price (weekend night)

$67
Cheapest month to stay with an average 9% drop in price.
Most expensive month to stay with an average 9% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Mercure Serpong Alam Sutera

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Mercure Serpong Alam Sutera

  • If you’re after a cheap room at Mercure Serpong Alam Sutera, then you should consider staying during the low season. The cheapest deals can generally be found in January and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Mercure Serpong Alam Sutera, plan to stay on a Thursday or Saturday. The most expensive day is usually Sunday.
  • The cheapest price a room at Mercure Serpong Alam Sutera was booked for on KAYAK in the last 2 weeks was $75, while the most expensive was $75.
  • How long should you stay at Mercure Serpong Alam Sutera? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Mercure Serpong Alam Sutera

  • Where is Mercure Serpong Alam Sutera located?

    Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 5 miles from the center of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.

  • When is check-in time and check-out time at Mercure Serpong Alam Sutera?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Mercure Serpong Alam Sutera.

  • Does Mercure Serpong Alam Sutera offer free Wi-Fi?

    Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.

  • Does Mercure Serpong Alam Sutera offer free parking?

    Yes, Mercure Serpong Alam Sutera offers free parking.

  • How far is Mercure Serpong Alam Sutera from the airport?

    Mercure Serpong Alam Sutera is 8.2 miles from Jakarta Soekarno-Hatta Intl.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool onsite.

  • How does KAYAK find such great Mercure Serpong Alam Sutera hotel deals?

    KAYAK scours the web for all room deals available at Mercure Serpong Alam Sutera in Tangerang City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Serpong Alam Sutera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Serpong Alam Sutera.

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3-star hotel
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Good to know

Value for money

8.3

Distance to city center

5.0 mi

Nearest Airport

Jakarta Soekarno-Hatta Intl

Distance to airport

8.2 mi