Services and conveniences
Basics
Accessibility and suitability
Dining
General
Bathroom
Pool and spa
Laundry
Parking and transportation
Media and entertainment
Bedroom
Outdoor
Family friendly
Workspace
Things to do
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location, with easy access to a nearby shopping mall and various eateries. Additionally, the staff is known for their warmth and helpfulness, making for a pleasant stay.
Is the hotel suitable for families with children?
Yes, the hotel is kids-friendly and offers a child pool, making it a great option for a family staycation. Additionally, there are nice events for children to participate in, adding to the overall experience.
How is the cleanliness of the hotel?
The hotel is generally clean, with guests praising the clean rooms and good facilities. However, some guests have mentioned that the hotel looks a bit tired and may need refurbishment.
What can guests expect from the hotel's food quality?
The hotel offers good and complete breakfast options, and the room service is also highly regarded. However, some guests have mentioned that the breakfast could be more complete and that the quality may not meet international standards.
Is the hotel conveniently located for exploring the surrounding area?
Yes, the hotel's location is convenient for exploring the surrounding area, with easy access to a nearby shopping mall, restaurants, and a golf course. However, some guests have mentioned that the hotel is a bit far from the town area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to Omni Hospital, Gading Raya Golf Course, and Summarecon Mall Serpong makes it convenient for guests to explore the area. Consider planning activities around these attractions during your stay.
Consider Room Selection Carefully
While some guests praised the cleanliness and facilities of the rooms, others mentioned that the building and decor appeared old and tired. Take time to review room options and consider recent refurbishments for a more satisfying experience.
Family-Friendly Amenities
If traveling with children, the hotel offers a child pool and kids' meals, making it a suitable choice for families.
Accessibility Features
The hotel provides various accessibility features such as wheelchair-accessible units, roll-in showers, and increased accessibility, ensuring a comfortable stay for all guests.
Explore Dining Options
Guests appreciated the hotel's proximity to a variety of eateries. Consider exploring the nearby shopping mall for a plethora of dining choices.
Take Advantage of the Hotel's Services
Guests highlighted the helpfulness and friendliness of the hotel staff, as well as the good customer service. Utilize the concierge service, room service, and business center for a more convenient stay.
Check for Special Events
Some guests mentioned that the hotel organizes events for children, adding an extra layer of enjoyment for families. Inquire about any upcoming events during your stay.
Consider Transportation Options
The hotel offers services such as car rental and airport shuttle, providing convenience for guests to explore the surrounding area and travel to and from the airport.
Plan for Breakfast
While some guests praised the breakfast menu, others felt that it could be more complete. Consider exploring nearby dining options for breakfast if the hotel's offerings do not meet your expectations.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | November |
Average price (weeknight) | $79 |
Average price (weekend night) | $67 |
Mercure Serpong Alam Sutera is located at Jl Alam Sutera Boulevard Kav23, 5 miles from the center of Tangerang City. Omni Hospital is the closest landmark to Mercure Serpong Alam Sutera.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Mercure Serpong Alam Sutera.
Yes, Mercure Serpong Alam Sutera offers free Wi-Fi.
Yes, Mercure Serpong Alam Sutera offers free parking.
Mercure Serpong Alam Sutera is 8.2 miles from Jakarta Soekarno-Hatta Intl.
Yes, Mercure Serpong Alam Sutera has a pool onsite.
KAYAK scours the web for all room deals available at Mercure Serpong Alam Sutera in Tangerang City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Serpong Alam Sutera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Serpong Alam Sutera.
Value for money | 8.3 |
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Distance to city center | 5.0 mi |
Nearest Airport | Jakarta Soekarno-Hatta Intl |
Distance to airport | 8.2 mi |