Hotel Smile Pieniny

The hotel offers a variety of dining options including a restaurant, bar/lounge, and snack bar. Additionally, special diet menus are available upon request.

The hotel ensures that guest accommodations are disinfected between stays and sealed after cleaning. Additionally, all plates, cutlery, glasses, and other tableware are sanitized for your safety.

Guests can engage in activities such as fishing, canoeing, cycling, skiing, and hiking. The hotel also offers an indoor pool, spa, and wellness center for relaxation.

Yes, the hotel provides parking and private parking for the convenience of guests. Additionally, airport shuttle services are available.

The hotel staff goes above and beyond to accommodate guests, and the friendly waitress is a standout. Additionally, the tour desk and 24-hour front desk ensure that guests' needs are met at all times.

Some guests were disappointed with the view from their balcony, so if a good view is important to you, consider confirming the room's view before booking.

The hotel is located on a busy main road, and some guests experienced noise disturbances from parties and traffic. Light sleepers may want to bring earplugs or request a room away from the main road.

While some guests enjoyed the food, others found it to be basic and not as traditional as advertised. Consider exploring dining options outside the hotel for a more authentic culinary experience.

Feedback on the spa was mixed, with some guests finding it disappointing. If the spa is an important aspect of your stay, it may be worth confirming the specific facilities and services available before booking.

While some guests praised the staff for going above and beyond, others encountered communication issues and perceived poor customer care. Setting clear expectations for service and amenities may help manage your experience.

Several guests reported cleanliness issues in their rooms, including dirty dishes and insects. It may be beneficial to communicate any specific cleanliness expectations with the hotel before your stay.

Guests who purchased the half board option were surprised by reduced serving hours and dishes without prior notice. If you opt for this meal plan, it might be helpful to clarify the details and any potential changes in advance.

The Wi-Fi worked well for some guests, while others experienced poor connectivity. If reliable internet access is essential, consider confirming the Wi-Fi quality with the hotel before your stay.

The hotel is a 10-minute walk from the promenade of Szczawnica, offering convenient access to the area's attractions. Take advantage of the tour desk to explore nearby activities and sights.

Although the traffic noise was mentioned, the hotel's location across from a river with beautiful views was appreciated by some guests. Consider requesting a room with a river view for a more serene experience.