Residence Inn Phoenix Nw/Surprise

The hotel is known for its cleanliness and the staff's helpfulness and friendliness. Guests have mentioned that the rooms are spacious and super clean, with all the amenities needed to feel at home. The staff is courteous and friendly, ensuring a pleasant stay.

Some guests have mentioned concerns about the temperature control in the rooms, expressing a desire for lower temperatures. However, the hotel's amenities, including a fireplace and air conditioning, ensure a comfortable stay for most guests.

Guests have praised the hotel's soft and comfortable beds, providing a good night's sleep. The separate rooms and two bathrooms have also been highlighted as perfect for a comfortable stay.

The hotel is pet-friendly, and guests have mentioned that the staff took care of them and their pets with patience. However, there have been mentions of a $100 pet fee for a one-night stay, which guests should consider when planning their visit.

The hotel offers complimentary breakfast and kitchen facilities in the rooms, providing guests with the option to make their own meals. Some guests have expressed a wish for a restaurant or room service, but the nearby dining options offer a variety of choices for food and services.

If you prefer flexibility in meal options, consider booking a room with a kitchen. Guests appreciated the convenience of being able to prepare their own meals.

If you're looking for a quieter experience and potentially lower rates, consider visiting in August, which is considered the low season.

The hotel is conveniently located near several attractions, including Surprise Stadium, Surprise Aquatic Center, and Sun Village Golf Course, providing ample entertainment options.

Some guests noted that certain rooms may have limited natural light, so if this is important to you, consider requesting a room with better lighting or situated in a brighter location within the property.

If you're traveling with pets, this hotel offers pet-friendly rooms, although there may be additional charges. It's advisable to inquire about the pet policy before booking.

February is considered the high season, so if you prefer a livelier atmosphere and are willing to experience higher rates, this may be the ideal time to visit.

While the location is generally quiet, some guests mentioned issues with noise. If you're sensitive to noise, consider requesting a room in a quieter area of the property.

If you miss the breakfast hours, the in-room kitchen facilities provide a convenient alternative for preparing your own meals. Several guests found this to be a valuable feature.

Some guests encountered challenges with air conditioning not cooling sufficiently. It's advisable to ensure that the room's temperature meets your preferences upon arrival.

Several guests mentioned unexpected additional fees, such as a pet fee and added taxes. It's recommended to clarify all potential extra charges before finalizing your booking.