Services and conveniences
Basics
Bathroom
Accessibility and suitability
Dining
Parking and transportation
General
Media and entertainment
Laundry
Bedroom
Workspace
Health and safety
Outdoor
Family friendly
Spa
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's parking availability?
The hotel offers free parking and valet parking, although some guests have mentioned that the parking area is too small.
What can I expect from the hotel's complimentary breakfast?
The complimentary breakfast is highly praised by guests for its quality and variety.
How is the cleanliness of the hotel's rooms and amenities?
While some guests have mentioned issues with cleanliness, such as stained towels and bed sheets, others have praised the clean bathrooms and nice amenities.
What are the hotel's unique offerings?
The hotel's central location, friendly staff, and modern room design are highlighted as unique offerings by guests.
When is the best time to visit the hotel?
It's recommended to inquire about ongoing renovations, as some guests have experienced inconvenience due to the hotel undergoing renovation work.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on higher floors to avoid noise from the ongoing renovation on the lower levels.
Check Renovation Status
Before booking, inquire about the current status of the hotel's renovation to ensure it aligns with your expectations.
Consider Proximity to Railway Station
If you need to catch an early train, consider the hotel's proximity to the railway station, as mentioned by several guests.
Be Mindful of Renovation Noise
Guests advised being aware of potential noise from renovation work, especially during late hours.
Request Information on Breakfast Inclusions
Some guests were surprised to find that despite paying for it, the buffet breakfast was not available during their stay. It's advisable to confirm this before booking.
Inquire About Room Size
Several guests mentioned that the rooms were relatively small for the price, so it's recommended to inquire about room size if space is a priority for you.
Ask About Hairdryer Availability
Some guests noted the absence of a hairdryer in their rooms, so it's advisable to check with the hotel about this amenity.
Consider Basement Access
Due to ongoing renovations, guests had to access the hotel through the basement, so it's worth considering this aspect when booking.
Check for Stained Linens
Some guests reported stained towels and bed sheets, so it's advisable to check the condition of linens upon arrival.
Confirm Strict Hotel Rules
Guests mentioned strict hotel rules regarding bed sheet stains, so it's recommended to clarify such policies before your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | October |
Average price (weeknight) | $14 |
The Win Hotel Surabaya is located at Jalan Embong Tanjung 46-48 in Genteng, 1.3 miles from the center of Surabaya. Surabaya Plaza Shopping Mall is the closest landmark to The Win Hotel Surabaya.
Check-in time is 2:00 PM and check-out time is 12:00 PM at The Win Hotel Surabaya.
Yes, The Win Hotel Surabaya offers free Wi-Fi.
Yes, The Win Hotel Surabaya offers free parking.
The Win Hotel Surabaya is 7.8 miles from Surabaya Juanda. The Win Hotel Surabaya is 45.2 miles from Malang.
KAYAK scours the web for all room deals available at The Win Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Win Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Win Hotel Surabaya.
Value for money | 7.7 |
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Distance to city center | 1.3 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 8.2 mi |