Good location.
3 stars
University Plaza Hotel
333 South John Q. Hammons Parkway, Springfield, MO 65806, United States
Springfield, MO
See location+1 417 864 7333Photos of University Plaza Hotel
Overview
Providing a Jacuzzi, free Wi-Fi and an indoor pool, University Plaza Hotel is situated in Springfield and is a brief stroll from Abou Ben Adhem Shrine Mosque. It is located a 20-minute drive from Springfield-Branson National Airport and an airport shuttle is provided for guests.
There are a variety of amenities at the hotel that guests can enjoy, such as an express check-in and check-out feature, a 24-hour business centre and a fitness center. The front desk operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.
University Plaza Hotel has 271 rooms that are fitted with all the necessities to ensure an enjoyable stay.
The art deco in-house restaurant is available for breakfast, lunch and dinner each day, offering an easy dining experience near the rooms and everything the hotel has to offer. Each evening, guests are able to relax in the comfortable lounge bar. A choice of dining options are also found nearby.
University Plaza Hotel is within walking distance of Landers Theatre and Missouri State University. Hammons Field, St. Agnes Cathedral and Discovery Center of Springfield are a short walk away.
Latest deals for University Plaza Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at University Plaza Hotel
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Saltwater pool
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
General
- Family rooms
- Sofa
- Telephone
- Carpeted
- Pool view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Outdoor
- Terrace/Patio
- Outdoor furniture
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of University Plaza Hotel
7.4
Good
1962 verified ratings
Wonderful
766
Very good
325
Good
219
Okay
153
Fair
165
Mediocre
113
Poor
221
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to local activities and events. Many praised the friendly and attentive staff, particularly during challenging times like COVID. However, the hotel faced significant criticism for cleanliness issues, with multiple guests reporting black mold and unclean rooms. Additionally, several patrons felt that the value for the price was lacking, noting high charges for amenities like breakfast and outdated facilities.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.4 out of 10
821 reviews
7.5 out of 10
755 reviews
8.5 out of 10
115 reviews
8.2 out of 10
8 reviews
All reviews
Pros (+) Price
Cons (-) I didn't like the fact that I may habe left something in my room and I contacted them 2 days ago and not a word from them.
Pros (+) Beds were comfortable and good location.
Cons (-) Very outdated, including minor mold in the grout in the shower. Management is not great. They supposedly have a 24 hour grab-and-go snack area, but the food manager decided to "close it early" because of low traffic. I get you don't want to pay someone to sit there, so why not have the front desk (literally right next to it) cover it? Frustrating when you have a very hungry 8 year old at 10 pm (we...
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Pros (+) Check in was easy and staff was friendly. Great location. Nice lobby. Bed was comfy.
Cons (-) We've stayed here before with good success. This time, not so much. There was a leak in the room next door, so they were working on vacuuming the water. Our air conditioner didn't work.
Pros (+) Nice lobby area. Employees are friendly. Bed is really comfortable. Close to where I wanted to go. Good price.
Cons (-) Non-smoking room had been smoked in by previous guests and housekeeping attempted to disguise smoke smell with air freshener. Bleh.This happens at all hotels so no big deal. I could have asked to switch rooms but didn't bother.
Pros (+) At only $20 more then our traditional budget hotel stay this is quite a value! Spotless bathrooms, quiet and elegant feel throughout, super professional staff. We will be staying here again. Oh, and I love the central location.....close enough to the hustle and bustle of the south side of Springfield, but far enough away to enjoy the laid back pace of the north side. Can get to the zoo in 10 minut...
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Pros (+) Great environment and wonderful atmosphere with excellent service.
Cons (-) I would highly recommend to anyone on business or just a get-away experience.
Pros (+) Great complimentary breakfast. Nice good size room.
Cons (-) Mattress was too firm.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Are the beds comfortable?
Yes, many guests have mentioned that the beds are very comfortable, ensuring a good night's sleep during your stay.
Is there a refrigerator and microwave in the room?
Unfortunately, some guests have mentioned that there are no refrigerators or microwaves in the rooms, so it's something to keep in mind when planning your stay.
How is the cleanliness of the hotel?
The hotel is generally clean, but a few guests have reported issues such as black mold in the bathtub. It's recommended to check the room upon arrival and report any concerns to the staff.
Is the hotel staff friendly and helpful?
Yes, the majority of guests have praised the staff for being friendly and helpful, ensuring a pleasant experience during their stay.
What is the best time to visit the hotel?
The high season is in February, while the low season is in May. Consider these times for a balance of good weather and potentially fewer crowds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Microwave and Refrigerator
Several guests were disappointed by the absence of a microwave and refrigerator in their rooms, which made it inconvenient for heating up food or storing perishables.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient or of low quality, so it might be helpful to bring your own if you have specific preferences.
Check for Cleanliness Upon Arrival
A few guests mentioned that the cleanliness of their rooms was not up to standard, so it's advisable to inspect the room upon arrival and report any issues to the staff promptly.
Be Mindful of Noise Levels
While many guests appreciated the quiet and peaceful environment, some encountered noise disturbances, especially late at night. It may be helpful to request a room away from potential sources of noise.
Verify Room Amenities in Advance
As some guests were surprised by the lack of expected amenities such as a microwave, fridge, or coffee cups, it's recommended to confirm the availability of specific amenities before booking.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the hotel's free airport shuttle service, so if you're arriving by air, consider utilizing this complimentary service.
Request a Room with a View
Several guests mentioned enjoying the views from their rooms, so if this is important to you, consider requesting a room with a desirable view when making your reservation.
Double-Check Check-In Times
A few guests experienced delays in accessing their rooms upon arrival, so it's advisable to double-check the check-in times and arrive accordingly to avoid any inconvenience.
Inquire About Room Upgrades
Some guests were pleased with the spacious and comfortable rooms, so if available, consider inquiring about potential room upgrades for an enhanced stay experience.
Plan for Meals
While the in-house restaurant was convenient for some guests, others found the absence of a complimentary breakfast disappointing. Consider planning for meals accordingly, especially if you prefer having breakfast at the hotel.
Location
333 South John Q. Hammons Parkway, Springfield, MO 65806
What's nearby
- Hammons Tower174 yd
- Springfield Expo Center419 yd
- Christ Episcopal Church436 yd
- Hammons Field0.3 mi
- Abou Ben Adhem Shrine Mosque0.3 mi
- Discovery Center of Springfield0.4 mi
- Landers Theater0.5 mi
- St. Agnes Cathedral0.5 mi
- Plaster Sports Complex0.7 mi
- Benton Avenue AME Church0.7 mi
- Stone Chapel0.8 mi
- Mother's Brewing Company1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about University Plaza Hotel
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $101 |
Average price (weekend night) | $107 |
When to book a room at University Plaza Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at University Plaza Hotel
FAQs when booking at University Plaza Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in SpringfieldGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Springfield-Branson |
Distance to airport | 6.3 mi |