Pros (+) Price
Cons (-) Bathroom door to shut properly, keys kept not working, no laundry said the machine was broken. Which was one of the amenities needed due to needing to wash softball uniforms as we were in town for the National tournament.
3 stars
Hermitage Hotel Richmond Virginia
3207 North Arthur Ashe Boulevard, Richmond, VA 23230, United States
Richmond, VA
See location+1 804 359 9441Photos of Hermitage Hotel Richmond Virginia
Overview
Located in Richmond, Quality Inn Central Richmond is within a 20-minute drive of Richmond International Airport and offers free Wi-Fi and an outdoor pool. It provides a gym, as well as an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre.
The hotel has 80 rooms and has been recently refurbished. In addition, the multilingual staff are available to offer local information.
Quality Inn Central Richmond's rooms provide a refrigerator, tea and coffee making facilities and a fax machine, plus all the essentials for a comfortable stay. A radio, ironing facilities and a telephone are also provided to guests.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat.
Quality Inn Central Richmond has easy access to The Diamond. Those staying at the property can also easily visit nearby attractions, including Downtown Richmond, Virginia Museum of Fine Arts and Hotel Richmond.
Latest deals for Hermitage Hotel Richmond Virginia
Amenities at Hermitage Hotel Richmond Virginia
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Dining
- Restaurant
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- Allergy-free room
- Non-smoking rooms available
- Increased accessibility
- Elevator
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
Reviews of Hermitage Hotel Richmond Virginia
3.8
Poor
1118 verified ratings
Wonderful
109
Very good
69
Good
158
Okay
132
Fair
153
Mediocre
99
Poor
398
Summary of reviews
Guests say
Guests reported significant issues with service and cleanliness at the hotel. Many mentioned rude staff, long wait times for check-in, and a lack of basic amenities. The cleanliness of the rooms was frequently criticized, with mentions of bad odors and unsanitary conditions. However, some guests appreciated the location and found the rooms comfortable upon arrival.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
3.6 out of 10
835 reviews
3.5 out of 10
74 reviews
5.7 out of 10
31 reviews
5.7 out of 10
14 reviews
All reviews
Pros (+) The experience was nice. The staff was friendly, and the room was clean when we walked in.
Cons (-) They could have made sure the electronics worked, instead of leaving it up to us to try and fix after no one answered the front desk phone
Pros (+) Lobby and room were good and pretty clean. Bed was comfortable.
Cons (-) Reception staff was hard to understand and not very helpful attitude. The morning checkout staff however was super friendly and caring.
Pros (+) Nothing
Cons (-) Dirty Smelly Cockroaches Loud Bad area No restaurants Falling apart Outdated
Pros (+) The front desk staff was very accommodating and friendly. The microwave and mini fridge were a huge plus. The 24 hour coffee was a nice jesture.
Cons (-) The hotel was not very clean and in need of renovations. I even saw a roach crawling in the bathroom. My reservation was supposed to include complementary continental breakfast but it was non existabt.
Pros (+) Location
Cons (-) Accessories don't work. Not very clean
Pros (+) Experienced female traveler. This hotel creeped me out despite the 3 star rating. I arrived after dark (5:30pm in Jan). It's in a neighborhood I wouldn't feel safe walking alone in. The up lights on the building are purple and the parking structure isn't lit. The exterior doors do not require a key card to enter. The room was clean but run down. Door frames detached from the wall, touch up paint n...
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Pros (+) It was cleanish. The linens were clean and the room was very large. I also had a balcony overlooking the pool.
Cons (-) There was something that looked like a smear on the wall from someone smashing a mosquito. It was right behind a hanging towel so you know whoever cleaned the room saw it and was like, meh. There was a lot of wind that night and I could hear it howling all night! The door to the balcony was not completely sealed which is probably why I could hear the noise. If I were trying to sleep in the next mo...
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Pros (+) Large bed
Cons (-) -condom wrapper on hotel room floor behind night stand -ice cream left in freezer by previous occupant and not cleaned out -opened beer left in fridge by previous occupant and not cleaned out (Have pictures of)
Pros (+) Location
Cons (-) Bathroom was a bit run down & dirty
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, providing convenient and delicious options for your stay.
Is parking available at the hotel?
Yes, the hotel provides free parking, ensuring convenient and hassle-free parking for guests.
What are the best times to visit the hotel?
The high season is in July, offering a great time to enjoy the hotel's amenities and nearby attractions.
How is the cleanliness of the hotel rooms maintained?
The hotel ensures that rooms are clean and comfortable, with recent refurbishments and daily housekeeping for a pleasant stay.
What can I expect from the hotel's customer service?
The hotel's friendly and accommodating staff provide excellent customer service, ensuring a pleasant and comfortable stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in August, which is considered the low season, as mentioned by the hotel's policies.
Explore Nearby Attractions
The hotel offers easy access to various nearby attractions, including The Diamond, Downtown Richmond, Virginia Museum of Fine Arts, and Hotel Richmond, making it a convenient choice for sightseeing.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned that their rooms were not clean. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Be Mindful of the Surroundings
Several guests mentioned that the area around the hotel seemed less safe, so it's important to be cautious, especially when traveling at night.
Verify Breakfast Availability
Some guests were disappointed by the unavailability of breakfast despite it being advertised. It's recommended to verify the availability of breakfast before booking if it's an important factor for your stay.
Inquire About Special Services
If you have specific needs such as accessibility features or allergy-free rooms, it's advisable to inquire with the hotel in advance to ensure they can accommodate your requirements effectively.
Check for Room Amenities
While many guests found the rooms well-equipped with essential amenities, others reported issues such as missing shower curtains and malfunctioning appliances. It's advisable to check the room amenities upon arrival and request any missing items promptly.
Consider High Season Travel
If you prefer visiting during a busier time, consider planning your trip in July, which is considered the high season, as mentioned by the hotel's policies.
Parking Consideration
Some guests mentioned that the parking lot looked empty, while others expressed concerns about safety. It's advisable to consider this aspect and take necessary precautions if you plan to park on the premises.
Location
3207 North Arthur Ashe Boulevard, Richmond, VA 23230
What's nearby
- Virginia Museum of Fine Arts1.6 mi
- Richmond International Raceway2.6 mi
- Hollywood Cemetery2.7 mi
- John Marshall House2.9 mi
- Library of Virginia2.9 mi
- Hotel Richmond2.9 mi
- The Valentine2.9 mi
- Dominion Resources3 mi
- Tredegar Iron Works3 mi
- Virginia State Capitol3.1 mi
- James River and Kanawha Canal3.1 mi
- Museum of the Confederacy3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hermitage Hotel Richmond Virginia
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $73 |
Average price (weekend night) | $76 |
When to book a room at Hermitage Hotel Richmond Virginia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hermitage Hotel Richmond Virginia
FAQs when booking at Hermitage Hotel Richmond Virginia
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in RichmondMost recommended
See most recommended stays in RichmondGood to know
Value for money | 5.1 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 9.2 mi |