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2 locations in Oaxaca
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Reviews
2.0 Poor
Anonymous, Nov 2024
Supplier choice
6.0 Okay
Alfredo, Aug 2024
Minivan
6.0 Okay
Anonymous, May 2021
Pros:
this place is a scam. the cost was doubleCons:
see above2.0 Poor
Anonymous, Jan 2021
Pros:
NothingCons:
We showed up day before to confirm and we’re told to come back next day. Arrived on time following day and were simply told, “there aren’t any cars to rent. Goodbye.”4.4 Mediocre
Anonymous, Nov 2020
Pros:
The car ran.Cons:
They gave us a different car than asked and charged us $490 instead of $260. I’d like to dispute this.2 locations in Oaxaca
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2.0 Poor
Anonymous, Jul 2024
Intermediate
4.0 Mediocre
Anonymous, Mar 2021
Pros:
yesCons:
they make you buy insurance. it cost more than the rental10.0 Wonderful
Edgar, Jan 2020
Cons:
It was a worry free experience. Got the car and dropped it off with no worry. Just be aware of the time and day of the experience. I went on a slow week and there was just one person doing all so I had to wait a bit . I understand this..One location in Oaxaca
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2.0 Poor
Juan, May 2021
Pros:
They didn’t have the suv a rented and they offer another but smaller for the same priceCons:
Better service2.0 Poor
Anonymous, May 2021
Pros:
Nothing, they gave the rental away because I was an hour late from my pickup time.Cons:
Actually have a rental available would have been nice.2.0 Poor
Christopher, Apr 2021
Pros:
The car was functional enough for the trip.Cons:
The pick up was a mess. I game to pick up the car and was told a total different price and I got it down to around $340 when they told me it was going to be around $1100. Also Kayak told me a way lower price. The people took about 45mins to get my car as well. Very unprofessional. Lastly I was asked to leave $1400 as a deposit and was surprised because I was never told anything about that. I’m still figuring out to this day if they even returned my money to my account. Lastly, when I came to drop off the car, no one was available and I was close to kissing my flight cause of nobody expecting my car to be dropped off at the time I said. Very dissatisfied with the service and how things turned out. I honestly was stressed.2.0 Poor
Anonymous, Oct 2020
Cons:
We had a reservation. Our flight was delayed when we got there no car availableOne location in Oaxaca
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2.0 Poor
Luis, Nov 2020
Pros:
Staff was very rude and does not care about anything but money, I am a member of the U.S. armed forces and I was born in Oaxaca and this place does not represent Hertz at all. I’ve had better experience in other Hertz locations but this one only cares about money and how to weasel more out of you. I received a really scratched vehicle and was charged more than what I originally booked it for and was forced to sign a contract because I had no other choice since I had an ill family member.Cons:
I just honestly wish they had clear pictures with the customers they work with and not try and weasel a bigger a higher price for cars that in the U.S.A. You would get for 40$ a day and there they are asking 100$ a day4.4 Mediocre
Jacob, Feb 2020
Pros:
Good sized carCons:
Price online did not reflect actual price of rental car. Poor signage and instruction for car return.2.8 Poor
Seo, Jan 2020
Pros:
The staff told me "the wheels are broken" on the car I reserved and forced me to pay an additional 100.00$ US upsale on a larger vehicle.Cons:
It would be nice to have available the car and price seen on Kayak. Hertz at this location should not be able to use online reservation services, it seems they are using them as a bottleneck to force travelers to pay premium pricesOne location in Oaxaca