Services and conveniences
Bathroom
Basics
Pool and spa
General
Things to do
Parking and transportation
Kitchen
Accessibility and suitability
Dining
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Media and entertainment
Workspace
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of amenities such as a spa, massage services, and a pool bar.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are very comfortable and spacious, providing a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for the convenience of guests.
What can guests expect from the food quality at the hotel?
While some guests have found the breakfast to be poor, others have enjoyed the good and comfortable clean rooms and the tasty food served at the restaurant.
How is the cleanliness and customer service at the hotel?
Guests have mentioned the hotel's cleanliness and good staff, while some have expressed concerns about old towels, broken facilities, and a moldy smell in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a good view, as it enhances the overall experience.
Consider Room Selection Carefully
Some guests experienced issues with room allocation, such as not receiving the room type booked. It's advisable to double-check the room type upon arrival to ensure it meets expectations.
Explore Nearby Attractions
The hotel's proximity to various attractions, such as the Bayterek Tower and the Singing Fountain, makes it convenient for guests to explore the area.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, particularly from the restaurant, affecting the quality of sleep. Light sleepers may want to consider this when booking.
Check for Air Conditioning
Several guests encountered issues with air conditioning. It's recommended to ensure that the air conditioning in the room is functioning properly, especially during warmer seasons.
Verify Special Services
While some guests praised the staff's helpfulness and English proficiency, others noted instances of forgetfulness with wake-up calls and room cleaning. Guests may want to confirm special services upon check-in.
Consider Public Sport Center Access
The hotel provides access to a public sport center with a pool, which may be crowded at times. Guests should be aware of this when planning to use the facilities.
Note Limitations of Hotel Facilities
The fitness center and pool are not owned or managed by the hotel, so guests should anticipate potential crowding in these areas.
Be Aware of Room Odors
Some guests reported encountering unpleasant odors in the rooms, particularly moldy smells. It's advisable to check the room and address any concerns with hotel staff.
Check for Room Maintenance
Several guests mentioned issues with room maintenance, including old furniture, broken amenities, and cleanliness concerns. Guests should inspect their rooms and report any issues promptly.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | December |
Average price (weeknight) | $78 |
Average price (weekend night) | $80 |
Hotel Duman is located at Korgalzhyn Highway 2a, 1.2 miles from the center of Astana. Kazhimukan Munaitpasov Stadium is the closest landmark to Hotel Duman.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Duman.
Yes, Hotel Duman offers free Wi-Fi.
Yes, Hotel Duman offers free parking.
Hotel Duman is 8.8 miles from Astana Nursultan Nazarbayev Intl. Hotel Duman is 8.8 miles from Astana Nursultan Nazarbayev Intl.
Yes, Hotel Duman has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Duman in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Duman and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Duman.
Value for money | 7.8 |
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Distance to city center | 1.2 mi |
Nearest Airport | Astana Nursultan Nazarbayev Intl |
Distance to airport | 8.7 mi |