Swan Novo Hamburgo

The breakfast at Swan Novo Hamburgo is highly praised by guests for its quality and variety. You can expect a great selection and wonderful service from the staff.

Some guests have mentioned concerns about cleanliness, particularly related to stained carpets and broken bathroom door knobs. However, other guests have highlighted the perfectly clean and tidy rooms and attentive reception staff.

Yes, the staff at Swan Novo Hamburgo is known for going above and beyond to assist guests. They are willing, helpful, and have been praised for their exceptional service.

The high season at Swan Novo Hamburgo is in June, while the low season is in November. Visitors can expect a great location, spacious rooms, and helpful staff, but should be aware of potential issues with the indoor pool and sauna.

While the hotel offers spacious rooms and a great location, some guests have mentioned issues such as the indoor pool and sauna not working, as well as the restaurant and bar at the lovely fireplace being closed. Additionally, some rooms may lack certain kitchen amenities, and the business center may not meet all expectations.

Several guests praised the beautiful views from the rooms, so consider requesting a room with a city view for a more enjoyable stay.

Some guests mentioned that certain room amenities, such as kitchenware and cutlery, were not provided as expected. It might be helpful to confirm the availability of these amenities before your stay.

If you prefer fewer crowds, consider visiting in November, which is considered the low season, as mentioned by the hotel's seasonality information.

Take advantage of the hotel's proximity to attractions such as Museu Nacional do Calcado, Schmitt-Presser House, and the Scheffel Foundation for a convenient and enriching experience.

If you require transportation to and from the airport, consider inquiring about the availability and cost of the airport shuttle service provided by the hotel.

Some guests noted that the hotel is currently undergoing construction and remodeling, which may lead to noise disturbances. It's advisable to inquire about the status of these activities before your visit.

While many guests praised the cleanliness of the rooms, a few mentioned issues such as bugs on the floor and unpleasant smells. It may be beneficial to confirm the cleanliness standards with the hotel.

Guests suggested that regular rooms with wood floors may be preferable over 2-room suites, which were described as basic and old. Consider this when selecting your room type.

While some guests enjoyed the breakfast, others found it to be subpar. It might be helpful to have alternative breakfast options in mind or to set expectations accordingly.

If you are a smoker, consider inquiring about designated open areas for smoking, as some guests expressed a desire for more smoking options on the property.