Basics
Accessibility and suitability
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How close is the hotel to the Sacred Mosque?
The hotel is 500 meters uphill from the Sacred Mosque, making it a bit challenging for elderly and wheelchair users.
What are the hotel's unique dining offerings?
While the breakfast and dinner are great for shorter stays, guests staying longer may find the menu repetitive. The hotel is encouraged to vary and create new menus to enhance the dining experience.
What practical amenities does the hotel offer?
The hotel provides a late checkout option until 6 pm to accommodate guests' flight times, along with good breakfast options and clean rooms.
Is the hotel suitable for guests with mobility issues?
The hotel is on a slight hill, which may not be ideal for those with leg issues or the elderly. However, it is very close to the extension part of the mosque, providing ample space inside.
What can guests expect from the hotel's customer service?
The hotel staff are very friendly, and the room service staff are particularly praised for their excellent service. However, some guests have mentioned issues with reception staff and the duty manager's handling of booking and payment concerns.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests mentioned that rooms on higher floors offer better views and are quieter, while lower floors may experience noise from construction and traffic.
Check for Construction
Be aware that there is ongoing construction near the hotel, which may cause noise disturbances during the day.
Plan for Walking
The hotel is located on a hill, so guests with mobility issues or elderly guests may find the walk to the Haram challenging. Consider this when booking.
Verify Booking Confirmation
Double-check your booking confirmation with the hotel upon arrival to avoid any issues, as some guests reported discrepancies between their booking and the hotel's records.
Breakfast Consideration
Several guests found the breakfast options to be limited and not worth the additional cost. Consider exploring nearby dining options for breakfast.
Noise from Roadwork
Some guests reported that the hotel experiences noise from roadwork, which may affect the overall tranquility of the stay.
Staff Recognition
Guests praised specific staff members for their exceptional service, such as Mr. Uzzal Hosen and Lojain Nahari. Consider acknowledging their efforts during your stay.
Internet Speed
While the cleanliness and staff service were commended, some guests mentioned that the internet speed may need improvement.
Accessibility for Elderly
The hotel's location on a hill may not be suitable for elderly guests or those with leg issues due to the uphill walk to the Haram.
Payment and Service Issues
Some guests encountered payment and service issues, including problems with booking confirmation, breakfast inclusions, and unprofessional staff behavior. It's advisable to address any concerns promptly with the hotel management.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | March |
Average price (weeknight) | $165 |
Average price (weekend night) | $163 |
Sheraton Makkah Jabal Al Kaaba Hotel is located at Jabal Al Kaaba in Al Haram, 0.4 miles from the center of Mecca. Sacred Mosque is the closest landmark to Sheraton Makkah Jabal Al Kaaba Hotel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Sheraton Makkah Jabal Al Kaaba Hotel.
Yes, Sheraton Makkah Jabal Al Kaaba Hotel offers free Wi-Fi.
Sheraton Makkah Jabal Al Kaaba Hotel is 45.9 miles from Jeddah King Abdulaziz Intl. Sheraton Makkah Jabal Al Kaaba Hotel is 46.9 miles from Taif.
KAYAK scours the web for all room deals available at Sheraton Makkah Jabal Al Kaaba Hotel in Mecca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Makkah Jabal Al Kaaba Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Makkah Jabal Al Kaaba Hotel.
Value for money | 8.0 |
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Distance to city center | 0.4 mi |