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Sheraton Makkah Jabal Al Kaaba Hotel
5 stars

Sheraton Makkah Jabal Al Kaaba Hotel

Jabal Al Kaaba, Mecca 24231, Saudi Arabia
Mecca, Saudi Arabia
See location+966 125 518 900
From
$64
Cheapest

rate per night

8.2
Great
based on 2493 reviews
2,493 reviews

Photos of Sheraton Makkah Jabal Al Kaaba Hotel

About Sheraton Makkah Jabal Al Kaaba Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
Enjoy a luxurious stay at Sheraton Makkah Jabal Al Kaaba Hotel in Saudi Arabia. Our 5-star hotel features 412 spacious rooms, suites and apartments with partial view of the new expansion of Masjid Al Haram or city view. Our rooms have sumptuous furnishings designed for your comfort and relaxation and boast a unique location in a calm and serene environment. Each of our hotel's 110 elegantly appointed apartments features a sleek design complemented by Islamic motifs. The guests can choose from a variety of dining options at our three on-site restaurants, serving delicious Middle Eastern, Asian and International cuisines. The air conditioned pedestrian bridge allows our guests to easily access Masjid Al Haram during busy seasons in Ramadan and Hajj. Find respite during your trip to Saudi Arabia at Sheraton Makkah Jabal Al Kaaba Hotel.

Latest deals for Sheraton Makkah Jabal Al Kaaba Hotel

Tue 11/19
Wed 11/20
Classic room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Superior room
1 queen bed
Traditional room
2 twin beds
2 twin beds
2 twin beds
Queen room
1 queen bed
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Executive room
bed type unknown
3 twin beds
bed type unknown
Deluxe room
1 double bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Sheraton Makkah Jabal Al Kaaba Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Health and safety

  • Safe

Reviews of Sheraton Makkah Jabal Al Kaaba Hotel

8.2
Very good2,493 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

How close is the hotel to the Sacred Mosque?

The hotel is 500 meters uphill from the Sacred Mosque, making it a bit challenging for elderly and wheelchair users.

What are the hotel's unique dining offerings?

While the breakfast and dinner are great for shorter stays, guests staying longer may find the menu repetitive. The hotel is encouraged to vary and create new menus to enhance the dining experience.

What practical amenities does the hotel offer?

The hotel provides a late checkout option until 6 pm to accommodate guests' flight times, along with good breakfast options and clean rooms.

Is the hotel suitable for guests with mobility issues?

The hotel is on a slight hill, which may not be ideal for those with leg issues or the elderly. However, it is very close to the extension part of the mosque, providing ample space inside.

What can guests expect from the hotel's customer service?

The hotel staff are very friendly, and the room service staff are particularly praised for their excellent service. However, some guests have mentioned issues with reception staff and the duty manager's handling of booking and payment concerns.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Consider Room Location

Some guests mentioned that rooms on higher floors offer better views and are quieter, while lower floors may experience noise from construction and traffic.

Check for Construction

Be aware that there is ongoing construction near the hotel, which may cause noise disturbances during the day.

Plan for Walking

The hotel is located on a hill, so guests with mobility issues or elderly guests may find the walk to the Haram challenging. Consider this when booking.

Verify Booking Confirmation

Double-check your booking confirmation with the hotel upon arrival to avoid any issues, as some guests reported discrepancies between their booking and the hotel's records.

Breakfast Consideration

Several guests found the breakfast options to be limited and not worth the additional cost. Consider exploring nearby dining options for breakfast.

Noise from Roadwork

Some guests reported that the hotel experiences noise from roadwork, which may affect the overall tranquility of the stay.

Staff Recognition

Guests praised specific staff members for their exceptional service, such as Mr. Uzzal Hosen and Lojain Nahari. Consider acknowledging their efforts during your stay.

Internet Speed

While the cleanliness and staff service were commended, some guests mentioned that the internet speed may need improvement.

Accessibility for Elderly

The hotel's location on a hill may not be suitable for elderly guests or those with leg issues due to the uphill walk to the Haram.

Payment and Service Issues

Some guests encountered payment and service issues, including problems with booking confirmation, breakfast inclusions, and unprofessional staff behavior. It's advisable to address any concerns promptly with the hotel management.

Location

Jabal Al Kaaba, Mecca 24231

What's nearby

  • Sacred Mosque0.4 mi
  • King Fahad Gate0.5 mi
  • Well of Zamzam0.5 mi
  • Kaaba0.5 mi
  • Abraj Al-Bait Towers0.6 mi
  • Jannat al-Mu'alla0.8 mi
  • Makkah Haramain High Speed Railway Station2 mi
  • Makkah Haramain High Speed Railway Station2 mi
  • Hira Cave3.3 mi
  • Jabal Al-Nour3.4 mi
  • The Kiswa Factory of the Holy Ka'aba4.1 mi
  • Mount Thawr4.3 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Makkah Jabal Al Kaaba Hotel

Low season

May

High season

March

Average price (weeknight)

$165

Average price (weekend night)

$163
Cheapest month to stay with an average 62% drop in price.
Most expensive month to stay with an average 347% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Makkah Jabal Al Kaaba Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sheraton Makkah Jabal Al Kaaba Hotel

  • If you’re after a cheap room at Sheraton Makkah Jabal Al Kaaba Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in May and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Makkah Jabal Al Kaaba Hotel, plan to stay on a Thursday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at Sheraton Makkah Jabal Al Kaaba Hotel was booked for on KAYAK in the last 2 weeks was $159, while the most expensive was $192.
  • How long should you stay at Sheraton Makkah Jabal Al Kaaba Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton Makkah Jabal Al Kaaba Hotel

  • Where is Sheraton Makkah Jabal Al Kaaba Hotel located?

    Sheraton Makkah Jabal Al Kaaba Hotel is located at Jabal Al Kaaba in Al Haram, 0.4 miles from the center of Mecca. Sacred Mosque is the closest landmark to Sheraton Makkah Jabal Al Kaaba Hotel.

  • When is check-in time and check-out time at Sheraton Makkah Jabal Al Kaaba Hotel?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at Sheraton Makkah Jabal Al Kaaba Hotel.

  • Does Sheraton Makkah Jabal Al Kaaba Hotel offer free Wi-Fi?

    Yes, Sheraton Makkah Jabal Al Kaaba Hotel offers free Wi-Fi.

  • How far is Sheraton Makkah Jabal Al Kaaba Hotel from the airport?

    Sheraton Makkah Jabal Al Kaaba Hotel is 45.9 miles from Jeddah King Abdulaziz Intl. Sheraton Makkah Jabal Al Kaaba Hotel is 46.9 miles from Taif.

  • How does KAYAK find such great Sheraton Makkah Jabal Al Kaaba Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Makkah Jabal Al Kaaba Hotel in Mecca and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Makkah Jabal Al Kaaba Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Makkah Jabal Al Kaaba Hotel.

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Good to know

Value for money

8.0

Distance to city center

0.4 mi