Located in Mazatlan, Oceano Palace is within a 35-minute drive of General Rafael Buelna International Airport and provides an outdoor pool and a private beach. It has a fitness center, as well as a kids pool, an express check-in and check-out feature and an all-inclusive meal plan.
Guests of this 4-star hotel can plan sightseeing trips with help from the tour desk. It offers child-minding services, a currency exchange and a reception that is available 24 hours a day.
Oceano Palace has 199 rooms that are filled with all the necessities to ensure a comfortable stay.
The hotel's restaurant serves breakfast, providing guests with an easy dining experience near their room. For guests who would like to indulge in a beverage of an afternoon, the on-site bar provides the ideal spot.
For those wishing to dine out during their stay at Oceano Palace, there are a selection of eateries situated close by. Downtown Mazatlan, Old Mazatlan and Playa Olas Altas are nearby.
Services and conveniences
Basics
Dining
General
Accessibility and suitability
Bathroom
Media and entertainment
Pool
Outdoor
Bedroom
Things to do
Health and safety
Family friendly
Parking and transportation
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Pros. Location, cleanliness, breakfast buffet, most staff were helpful and friendly
Cons. The lady @ the front desk was very unorganized/rude (Ana Maria). The check out process was a nightmare and have yet to be paid back my deposit. The room key didn't work, twice (3 day stay) I had to go to front desk to get a new key.
Pros. I liked the view. The location was good.
Cons. Most of the staff was unfriendly. There was little or no hot water in the room. There were loud bands most of the night. When we checked in we did not receive any maps or help about the area. The staff spoke very little English. We regret going there.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Oceano Palace Beach Hotel?
The low season is in November, and the high season is in April, offering different experiences for visitors.
How is the quality of the beds at Oceano Palace Beach Hotel?
Some guests have mentioned that the beds were uncomfortable, so it's advisable to inquire about bed options when making a reservation.
Is parking available at Oceano Palace Beach Hotel?
Yes, the hotel offers free parking for added convenience during your stay.
What can guests expect from the food quality at Oceano Palace Beach Hotel?
While some guests have enjoyed the food, others have expressed dissatisfaction with the buffet, so it's recommended to explore nearby dining options for a variety of culinary experiences.
How is the cleanliness and customer service at Oceano Palace Beach Hotel?
Guests have reported mixed experiences with cleanliness and customer service, so it's advisable to communicate any concerns directly with the hotel staff for prompt resolution.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Consider Low Season for Quieter Stay
If you prefer a quieter experience, consider visiting in November, which is the low season. This could mean fewer crowds and a more peaceful atmosphere.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like El Cid Country Club Golf Course, Plaza de Toros, and Mazagua Aquatic Park, all within a few miles of the hotel.
Be Mindful of Noise Levels
Some guests reported noise disturbances from neighboring rooms and nearby nightclubs. Bringing earplugs or requesting a room in a quieter area might help mitigate this issue.
Check Room Amenities
Before booking, ensure that the room meets your specific needs as some guests mentioned missing amenities such as a fridge or coffee maker in standard rooms.
Plan Dining Options
While the hotel offers dining facilities, some guests found the buffet disappointing. Consider exploring nearby eateries for a variety of dining experiences.
Utilize Tour Desk Services
Guests appreciated the assistance provided by the on-site tourist person for arranging tours and activities. Visit their booth for options and recommendations.
Consider High Season for Vibrant Atmosphere
If you enjoy a lively atmosphere and more activities, consider visiting in April, which is the high season. This could mean more entertainment options and a bustling environment.
Check for Room Cleanliness
Some guests reported issues with room cleanliness and maintenance. It might be helpful to inspect the room upon arrival and promptly report any concerns to the staff.
Engage with Entertainment Staff
The hotel offers entertainment staff, so consider participating in the activities they organize for a fun and engaging experience during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | April |
Average price (weeknight) | $163 |
Average price (weekend night) | $106 |
Oceano Palace Beach Hotel is located at Av. Camaron Sabalo No. 2601 in Sábalo Country, 5 miles from the center of Mazatlán. El Cid Country Club Golf Course is the closest landmark to Oceano Palace Beach Hotel.
Check-in time is 3:00 PM and check-out time is 11:30 AM at Oceano Palace Beach Hotel.
Yes, Oceano Palace Beach Hotel offers free Wi-Fi.
Yes, Oceano Palace Beach Hotel offers free parking.
Oceano Palace Beach Hotel is 13.9 miles from Mazatlán Gen Rafael Buelna.
Yes, Oceano Palace Beach Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Oceano Palace Beach Hotel in Mazatlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Oceano Palace Beach Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Oceano Palace Beach Hotel.
Value for money | 6.6 |
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Distance to city center | 5.0 mi |
Nearest Airport | Mazatlán Gen Rafael Buelna |
Distance to airport | 14.3 mi |