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One location in Marco Island
2 locations in Marco Island
One location in Marco Island
One location in Marco Island
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Reviews
8.0 Very good
Thomas, Aug 2024
Standard SUV
10.0 Wonderful
michael, Jun 2024
Intermediate SUV
10.0 Wonderful
Anonymous, May 2024
Supplier choice
10.0 Wonderful
Anonymous, Apr 2024
Intermediate
10.0 Wonderful
Anonymous, Mar 2024
Intermediate
2.0 Poor
Keysha, Dec 2023
Standard SUV
One location in Marco Island
One location in Marco Island
Filters
Show reviews that mention
Reviews
8.0 Very good
John, Sep 2023
Intermediate SUV
4.0 Mediocre
Kim, Jan 2021
Cons:
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.10.0 Wonderful
Bruce, Apr 2020
Pros:
No problems from beginning of rental till I turned the car back in.Cons:
A little discount for turning the car in several days early.10.0 Wonderful
Margaret, Feb 2020
Pros:
Service & manager2.0 Poor
Anonymous, Feb 2020
Pros:
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:
They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.10.0 Wonderful
Anonymous, Dec 2019
Pros:
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUCons:
I have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good workOne location in Marco Island
Locations in Marco Island
3066 Terrace Ave, Naples
+1 239 458 5582
Filters
No reviews available
One location in Marco Island
Locations in Marco Island
Filters
No reviews available
One location in Marco Island
Locations in Marco Island
560 Terminal Drive
+1 239 213 1671
Filters
No reviews available
Pick-up location | Marco Island |
---|---|
Car types | Pickup truck |
Rental locations | 0 |
Airport locations | 0 |