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One location in Malibu
One location in Malibu
One location in Malibu
2 locations in Malibu
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6.0 Okay
Anonymous, May 2021
Pros:
Staff was super friendly. Just was kind of irritated that it jumped 300 something dollars to 730 dollars because of all the fees/"upgrades" that I wasnt sure about because they seem small but they nickel and dime you to death the 200 dollar deposit was ridiculous compared to enterprises 60Cons:
Fees. enough. I liked the gas and liability fee. But honestly was extremely overpriced.2.0 Poor
Anonymous, Feb 2021
Pros:
Nothing, the worst car rental experience I've ever hadCons:
Everything. The customer service was terrible, the car was awful and the whole experience was horrible. So bad in fact, I went to enterprise the same day to rent a car because hertz was a joke. I'll never rent through either hertz or kayak again. Absolutely terrible experience all around.2.0 Poor
Mitchell & Raymond, Feb 2021
Pros:
Nothing.Cons:
Everything.8.0 Very good
Anonymous, Dec 2020
Pros:
Friendly staff. - super easy pick up and drop offCons:
Tank was just 1/2 full - would have been nice to have full tank to start off our journey.... But that's just a small inconvenience. Car was clean and comfortable. Part of the front right panel was loose upon picking up vehicle - it was noted by staff, but I think it should have been fixed before renting to me. It made a whistle sound driving down the highway....10.0 Wonderful
Anonymous, Nov 2020
Pros:
Very helpful staff. Quite busy at time.4.0 Mediocre
Anonymous, Dec 2019
Pros:
The man that helped me when I checked in was very nice and worked fast.Cons:
When I came to return my vehicle there were only two employees working and there were about 15 people waiting. I left and came back and still had to wait about 30 minutes and I was given mis information on the gas. Also the car was not a good value I’ve rented cars for a quarter of the price at other rental car companies.One location in Malibu
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10.0 Wonderful
Anonymous, Jul 2024
Intermediate
9.6 Wonderful
Anonymous, May 2020
Pros:
The staff made it easy especially with all of the Covid hurdles.Cons:
You guys need to let your employees wear hats if they are going to have to work outside in the hot sun while Covid is causing issues.10.0 Wonderful
Anonymous, Feb 2020
Pros:
yesCons:
it was excellentOne location in Malibu
One location in Malibu
Locations in Malibu
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One location in Malibu
Locations in Malibu
1694 E Thousand Oaks
(805) 370 7200
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One location in Malibu
Locations in Malibu
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No reviews available
Pick-up location | Malibu |
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Rental locations | 0 |
Airport locations | 0 |