Basics
Accessibility and suitability
General
Bathroom
Bedroom
Dining
Family friendly
Parking and transportation
Media and entertainment
Services and conveniences
Workspace
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a fine breakfast, although some guests have mentioned that it is not particularly special. However, the dining room is very cozy with high-quality furniture, and the breakfast is delicious and perfect for starting the day.
Is there parking available at the hotel?
The hotel is located near a car park, and there is a discount available for hotel guests. However, some guests have mentioned that parking could be an issue, so it's advisable to plan for this in advance.
What are the best features of the hotel's location?
The hotel is located in the heart of the old town, making it convenient for exploring the nearby attractions. It's also near a car park and offers beautiful walking opportunities in all directions.
How is the cleanliness of the hotel?
The hotel is generally clean and tidy, with some guests mentioning that everything was spotless and just right for their stay. However, a few guests have expressed concerns about the cleanliness of the bathroom and the corridor.
What are the highlights of the hotel's customer service?
The staff are described as very friendly, communicative, and helpful. Some guests have also had a positive experience with the self-check-in process, which they found to be smooth and convenient.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.
Take Advantage of Nearby Attractions
The hotel's proximity to various attractions like Schwabentor, Augustinermuseum, and Freiburger Münster makes it an ideal choice for sightseeing enthusiasts.
Be Mindful of Noise Levels
Some guests noted that noise from the street could be bothersome. Light sleepers may want to consider this and pack earplugs.
Check Room Amenities
While the hotel offers free Wi-Fi, some guests mentioned the absence of air conditioning and heating. It's advisable to check room amenities before booking, especially during extreme weather conditions.
Parking Considerations
Guests appreciated the nearby parking facilities, but it's worth noting that the hotel does not have its own parking. Consider this when planning your arrival and departure.
Communicate Dietary Needs in Advance
Some guests experienced issues with dietary requests not being accommodated promptly. It's advisable to communicate any special dietary requirements ahead of time to ensure a smooth dining experience.
Consider Self-Check-In
The hotel offers a self-check-in option, which some guests found convenient. This could be a good choice for those who prefer a more independent check-in process.
Explore the Restaurant
The hotel has a restaurant, and several guests praised the breakfast and dining options. Consider trying out the hotel's restaurant for a convenient dining experience.
Be Prepared for Check-In/Out
Some guests mentioned that the check-in and check-out process could be a bit challenging due to limited staff availability. Being prepared for this can help manage expectations and avoid inconvenience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | June |
Average price (weeknight) | $189 |
Value for money | 8.5 |
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Distance to city center | 0.3 mi |