Rent a Land Rover in Fort Walton Beach

KAYAK let me book a 530 pick up when the pick up location closed at 500. They gave away my car thinking I was a no show. Luckily the ppl at Hertz got me in a vehicle within a day or so, but I will never book through Kayak again. The Hertz side of the rental was Great.

2.0 Poor

Bob, Sep 2024

Intermediate SUV

I didn't like anything. You guys should be ashamed. A death in the family prevented us from taking our trip....not that anyone in your organization cares. Phone numbers provided went unanswered when dialed...then disconnected. You're only mandate appears to be making money at the expense of customers and making sure they get a total runaround when trying to salvage a horrific personal tragedy. Way to go Kayak. You made a couple hundred bucks on this one and you didn't even have to provide a service...way to go! I shall never use Kayak, or Hertz again for anything, and neither will my large extended family. I will implore as many people as I can influence not to use you.

10.0 Wonderful

Anonymous, Jun 2024

Supplier choice

Amazing! They even dropped us off at the airport.

2.0 Poor

Anonymous, Apr 2024

Compact

Service was not helpful.

10.0 Wonderful

Anonymous, Dec 2023

Intermediate SUV

Did not originally plan on getting a rental car for our trip but Uber prices for the family just to go a few miles away were so expensive. Finding an affordable rental car in short notice did not excite me, but I was pleasantly surprised by the whole experience. Although we were dropped off at the wrong Hertz location, we could not have been more leased with the team in Ft Walton Beach at the Preston Hood Chevrolet dealership. . Great service, great price and solid vehicle. I will rent from this location the ext time we visit Destin.

8.0 Very good

Patricia, Jan 2021

Pros:

the staff was friendly, the pick up was and drop off was easy and fast

Enterprise Rent-A-Car

6.5

Okay

Read 17 reviews

Cleanliness

6.8

Comfort

7.0

Pick-up/Drop-off

5.9

Value for money

6.2

One location in Fort Walton Beach

Show locations

Locations in Fort Walton Beach

99 Eglin Parkway Ne

+1 850 243 4446

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	12:00 - 15:00

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Reviews

2.0 Poor

Anonymous, Oct 2024

Standard

Enterprise booked my reservation for noon on October 5. Their branch closed at noon. When I called at 11:45 to let them know that I would be a few minutes late as taking our luggage took longer than anticipated, they told me to try to switch my reservation to a different enterprise branch without making any calls for me or helping in any way. I contacted another branch who let me know that they were completely out of cars and wouldn’t be able to accommodate me. When I called back to the branch that I originally booked with around 12:05, I was greeted by an automated voicemail that told me that the branch was closed and to call back during normal business hours. I called back as soon as the branch opened the next day, and they let me know that they had cancelled my original reservation and that they wouldn’t be able to honor my initial rate. Very frustrating experience that left my family without a rental for > 24 hours and cost us a fortune in Ubers.

10.0 Wonderful

Anonymous, Aug 2024

Compact

I did not appreciate Having to use a taxi to get to the rental site.

2.0 Poor

Anonymous, Jul 2024

Minivan

The staff was very nice and tried to be accommodating. The first problem we encountered was the location was not at the airport where we thought it was. We had to take a long taxi ride for six of us to the second enterprise location, of course we had to pay for that. I traveled with my three daughters, my wife and my mother-in-law. We had a lot of luggage for our 10 day trip to Florida.. When we got there, we were told the minivan that we reserved was not available and they wanted to upgrade us into an SUV. That was not acceptable because it didn’t have the storage space for our luggage that the minivan would have. But we had no other option so we fit in the back as Much as we could and each family member had their carry on bag in their lap. The vehicle was not cleaned very well and the tank was empty.

4.0 Mediocre

Anonymous, May 2021

Pros:

Check in person was friendly.

Cons:

Location is Far from airport. No taxis or ubers available to get there. Expensive to get to rental location. Took a long time for Enterprise to get my car once I finally found a way there. Smelled smoky, finally found a Used Cigarette on the floor in back seat. Overall not a good experience.

4.0 Mediocre

Anonymous, May 2021

Pros:

Staff was friendly and efficient.

Cons:

Car not clean, No shuttle service ($40.00 taxi). Also could not return car to airport without a charge of $150.00. Another taxi back to airport (just $25 this trip). Has anyone from corporate checked the condition of the office?

10.0 Wonderful

Anonymous, Mar 2021

Pros:

Staff very helpful and professional. Drop off was good.

Cons:

I was informed that ALL rental agencies were closed at my airport when my plane was expected to arrive. They were ALL OPEN!

37 travelers who rented a car in Fort Walton Beach gave the car agency they used an average rating of 7.0