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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's staff is known for being friendly, helpful, and attentive. Guests have highlighted the exceptional service provided by Garry, who goes above and beyond to assist with any language barriers and ensure a comfortable stay.
How is the cleanliness of the rooms at Regal Palace Hotel?
Guests have described the rooms as impeccably clean, contributing to a comfortable stay. Additionally, the hotel is attentive to details, such as recognizing and addressing guests' needs, as evidenced by a guest's experience with the housekeeping staff.
What are the dining options like at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and snack bar. Some guests have recommended having a room service menu accessible through platforms other than WeChat and suggested adding more international theme buffet options at breakfast.
Is the hotel attentive to guests' needs and special occasions?
The hotel is known for its attentiveness to guests' needs and special occasions. For instance, a guest mentioned a memorable experience where the guest relations staff recognized their birthday from their passport and arranged for a cake to be delivered to their room with lovely greetings on the bed.
What are the best times to visit Regal Palace Hotel?
The high season at the hotel is in May, offering a great time to experience the hotel's prime location and convenient amenities. However, it's important to note that some guests have mentioned concerns about the language barrier and smoking in the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Language Assistance
The hotel staff, particularly Garry, is known for their exceptional support in overcoming language barriers, making the stay more comfortable for non-Chinese speaking guests.
Personalized Service
Guests have experienced thoughtful gestures from the hotel, such as recognizing special occasions like birthdays and providing personalized amenities, enhancing the overall experience.
Room Comfort
While most guests found the rooms spacious and pleasant-smelling, there were isolated complaints about air conditioning issues, so it may be advisable to check the room's cooling system upon arrival.
Attention to Detail
The housekeeping team has been praised for their attentiveness, as seen in instances where they noticed a guest's need for a mousepad and left a thoughtful note, showcasing a high level of care.
Dining Recommendations
Some guests suggested expanding the room service menu to be accessible through platforms other than WeChat and recommended a more international theme buffet at breakfast.
Location Benefits
The hotel's prime location near stores and its attentive staff have been highlighted as valuable assets, contributing to a convenient and pleasant stay.
Smoking Concerns
Several guests expressed a desire for improved smoking regulations within the hotel, indicating a potential area for the hotel to address.
Room Selection
Opt for a room with a view, as guests have raved about the spectacular views from certain rooms, particularly those with balconies facing the fountain.
Staff Hospitality
The hotel's staff has been consistently praised for their friendliness and helpfulness, contributing significantly to the overall positive guest experience.
Special Requests
If you have specific dietary requirements, the hotel offers special diet menus upon request, ensuring a more tailored dining experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | March |
Average price (weeknight) | $72 |
Regal Palace Hotel is located at 1 Jiaju Road, Houjie in Houjie, 11.4 miles from the center of Dongguan. Guangdong Modern International Exhibition Center is the closest landmark to Regal Palace Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Regal Palace Hotel.
Yes, Regal Palace Hotel offers free Wi-Fi.
Yes, Regal Palace Hotel offers free parking.
Regal Palace Hotel is 20.6 miles from Shenzhen. Regal Palace Hotel is 39.5 miles from Foshan Shadi.
Yes, Regal Palace Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Regal Palace Hotel in Dongguan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Regal Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Regal Palace Hotel.
Value for money | 8.4 |
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Distance to city center | 11.4 mi |
Nearest Airport | Shenzhen |
Distance to airport | 20.8 mi |