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10 locations in Columbus
Locations in Columbus
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Reviews
4.0 Mediocre
Anonymous, Sep 2024
Supplier choice
10.0 Wonderful
Anonymous, Jul 2024
Pickup truck
8.0 Very good
Tiffany, May 2024
Passenger van
2.0 Poor
Syed, May 2024
Standard SUV
10.0 Wonderful
Anonymous, Oct 2023
Premium SUV
2.0 Poor
Anonymous, May 2021
Pros:
I booked a car rental for the Columbus Airport. When I arrived at the Enterprise desk, they told me my rental was across town. I asked for help to get across town or get the car to me (no longer an enterprise offering), but the desk clerk basically said "nope, you're on your own". Kayak also provided no additional help. I rented from Avis desk, don't know why I would use Kayak againCons:
Having the car available where I landedOne location in Columbus
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Reviews
6.0 Okay
Robert, Apr 2024
Intermediate
10.0 Wonderful
Anonymous, Dec 2023
Minivan
10.0 Wonderful
Anonymous, Oct 2023
Full-size
6.0 Okay
Anonymous, Mar 2021
Pros:
Staff did a very nice jobCons:
Car had been smoked in The odor became overwhelming during the rental10.0 Wonderful
Anonymous, Dec 2020
Pros:
Pick up and drop off were very easy.6.0 Okay
Bariki, Oct 2020
Pros:
I was not given clear direction to where to go pick up. I was in the garage for over 20min looking. After locating a person he pointed me to a vehicle that didnt have any keys... frustrated at this point i walk back to the booth and demand they get the van and bring it. That took forever.Cons:
Have an attendant on hand. It SHOULD NEVER BE THE CUSTOMERS RESPONSIBILITY TO FIND THE VEHICLE5 locations in Columbus
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Reviews
6.0 Okay
Mike, Aug 2024
Full-size
4.0 Mediocre
Anonymous, Aug 2024
Full-size
2.0 Poor
Anonymous, Dec 2021
4.0 Mediocre
Anonymous, Dec 2021
8.0 Very good
Ellen, Nov 2021
10.0 Wonderful
Anonymous, Nov 2021
8 locations in Columbus
Locations in Columbus
Filters
Reviews
2.0 Poor
Anonymous, Sep 2024
Standard
8.0 Very good
Anonymous, Mar 2024
Standard SUV
8.0 Very good
Luis, Jan 2024
Passenger van
2.0 Poor
Anonymous, Nov 2023
Intermediate
10.0 Wonderful
Didier, Sep 2023
Standard
One location in Columbus
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Reviews
10.0 Wonderful
Anonymous, Nov 2024
Economy
10.0 Wonderful
Anonymous, Oct 2024
Full-size
10.0 Wonderful
Anonymous, Sep 2024
Standard SUV
2.0 Poor
Anonymous, Aug 2020
Cons:
Poorest management and the stuff needs more training3.2 Poor
Crystal, Jun 2020
Cons:
I reserved a Tahoe or equivalent but they gave me a Tacome truck with less space. The wait to check in and get vehicle was over an hour wait. The truck was dirty: the previous user had a dog in it and there was hair everywhere. The window have finger smudges on all of them and there was fish scales in the tail bed. I was definitely a lack luster experience.10.0 Wonderful
Benjamin, Dec 2019
Pros:
Staff was very friendly and the drop off super easy4 locations in Columbus
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Reviews
2.0 Poor
Anonymous, Apr 2021
Pros:
Staff was not there at the time of my pick up no help on the phone when I called dollar corporate services. Staff was late opening on the second day when I went back to get my car. Not wearing facemask. Very bad experience!Cons:
Communications between dollar rental and carrentals.com, through who I made my reservation. More punctual and professional help both at the counter in person as well as online is needed.2.0 Poor
Bonnie, Apr 2021
Pros:
Nothing. They closed before 6 pm, my flight was late. No car to pick up. Rip-off.Cons:
They could make provisions for early evening pickup. Ie 6 pm2.0 Poor
Anonymous, Mar 2021
Cons:
We made a “reservation” for a Suburban. When we got there all they had left was a little 4 door car. We have 7 people in our family so that wouldn’t work. The man working was nice enough, but he told us when you reserve with a lower cost rental company it’s hit or miss. Sometimes you get what you want, and sometimes you don’t. He showed us a long list of people he had to call to tell them they didn’t have any cars available. I would not recommend renting from Dollar because there NO GUARANTEE that you’ll get what you reserve, or any car for that matter!2.0 Poor
Jessica, Mar 2021
Cons:
They should have notified us that they close at 2pm and that, they would not be able to rent us a car. Their sign says go upstairs to the 2nd floor and someone will help you. Then upstairs it says we close at 2pm. So we had to pay double what our original reservation was and book with Hertz there on the spot.2.0 Poor
Anonymous, Feb 2021
Pros:
NothingCons:
I booked a car at 7 pm. I reached at 7:30pm. Noone was there .2.0 Poor
Anonymous, Dec 2020
Pros:
didn't pick up car - mom got corona 2 days before christmas and was unable to cancel. thanks priceline, won't be going through you anymore.Cons:
not going through priceline4 locations in Columbus
Locations in Columbus
1355 West Mound Street
+1 614 221 3000
1535 Georgesville Road
+1 614 351 1570
2455 Billingsley Road
+1 614 793 3100
4106 International Gateway
+1 614 239 1084
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Reviews
10.0 Wonderful
Anonymous, Mar 2021
Pros:
Whole process smoothCons:
Line at desk to check car out10.0 Wonderful
S, Oct 2020
Pros:
easiest/fastest rental and return I have ever had!Cons:
nothing2.0 Poor
Anonymous, Oct 2020
Cons:
There was no refund on the rental, even though the charge was fraudulent. It caused me to have to manage the situation with my bank.5.2 Fair
Anonymous, Sep 2020
Pros:
Car was ok----Ford Eco SportCons:
The Thrifty location was farthest from terminal. The staff was occupied with one customer. The wait was long. The attendant did not know how to open the back of SUV. Therebwas no one there when the car was returned---not a single person and they were aware fo when I was returning. Thrify is cheap for a reason!2.0 Poor
lester, Aug 2020
Cons:
If I would hv got my car. Putting my money back in my account. Trying to get them back on the phone.2.0 Poor
Anonymous, Aug 2020
Cons:
I never got the rental. I got to the airport and they stated I needed a major credit card. I canceled the rental car and You still kept my money. I want that taken off my debit card asap