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One location in Columbus
One location in Columbus
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2.0 Poor
Anonymous, May 2021
Pros:
Sadly, this was a business ending experience for us!Cons:
We needed an SUV-sized vehicle for our trip to a high school graduation (we were transporting a large item to a family member). My wife made the reservation in MARCH for an SUV to be used at the tail of May. The day before our rental, my wife went to the rental company to ensure we were going to get the size vehicle we reserved. NONE WERE AVAILABLE! We had to scramble and borrow a neighbor’s SUV. We will not go with the company in the future!6.8 Okay
Maureen, Jul 2020
Pros:
Part of the staff were helpful, the part were terribleCons:
When we got there, they didn’t have a premium SUV, the biggest was a 5 passenger, since there were 6 of us that wAsnt going to work. They didn’t offer a solution, told us we would have to take two cars. Finally a van magically appeared. Lots of my time was wasted!!! I will never ever use kayak againOne location in Columbus
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2.0 Poor
Anonymous, Mar 2021
Cons:
Everything could've been better. They made me wait hours on a reservation rental! They rented my sports utility and gave me a mini car for the same price. They charged my credit card more than once , taking over$300 for a1 Day rental! Now I'm fighting fort my money back. Worse experience Ever!!! Run Run Run, I left Enterprise but may return seeing that They aren't so bad now after comparing.2.0 Poor
Anonymous, Jan 2021
Pros:
The staff was TRASH! Careless attitudes and busy in personal phones. I had to return my rental because the oil light came on. No one apologized for holding me up, I was an hour late for an important appointment and they didn’t care, I will never rent from Avis again. Their staff needs more customer service training. A simple “I’m sorry for your inconvenience” would’ve went a long way!5 locations in Columbus
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2.0 Poor
Anonymous, Sep 2024
Passenger van
One location in Columbus
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2.0 Poor
Anonymous, Sep 2022
10.0 Wonderful
Chiquita, Aug 2020
Pros:
The staff was very friendly and helpful. The rental process and return was super easy. Thanks Budget Columbus Ga Airport!3.6 Poor
Anonymous, Jun 2020
Pros:
Staff unfriendly, didn't have a clean decent car. Never offered any apologies2.0 Poor
Anonymous, May 2020
Pros:
There was nothing about the experience with budget that was even expectable.Cons:
The right car available. Not getting a vehicle that smelt like marijuana and maintenance light not being on.4.0 Mediocre
Brian, Jan 2020
Pros:
Seemingly friendly staffCons:
The vehicle was awe full with no Nacional capabilities and very little utility in general. What vehicle doesn’t have the ability to at least connect a personal phone for navigation.One location in Columbus
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4.0 Mediocre
Anonymous, May 2021
Pros:
There was a vehicle for me to use.Cons:
The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.2.0 Poor
carol, Mar 2021
Pros:
The vehicle was fine.Cons:
I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.5.2 Fair
Leonardo, Feb 2020
Pros:
Employees were unable to explain about the toll pass, i was never told that dropping off the car at a later time was going to cost me 49 dollars more.One location in Columbus
Locations in Columbus
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One location in Columbus
Locations in Columbus
Filters
No reviews available
Pick-up location | Columbus |
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Rental locations | 0 |
Airport locations | 0 |