Hilton Garden Inn Cleveland Downtown is located a short distance from Progressive Field, and it is only about two blocks away from the Quicken Loans Arena and the CSU Wolstein Center. The convenient location of the hotel makes it possible to walk and drive to many of the most popular attractions in the Cleveland area.
The rooms and suites located at the property are spacious. With the standard rooms, guests can choose from a king bed or two queen beds. The hotel also has suites available, as well as accessible rooms. Some of the types of features and amenities found in the rooms at the hotel include large flat-screen televisions, cable, a microwave, and a refrigerator.
Hilton Garden Inn Cleveland Downtown also provides a range of amenities and services for the guests. Those who are traveling on business will find that the business center can be quite helpful. They have a complimentary printing service, express mail, fax, meeting rooms, printer, and audio/visual equipment rental. The hotel features an on-site market, ATM, bar area, coin laundry, elevators, a fitness room and pool, an on-site eatery, and more.
Guests who are staying at the hotel will be just a short distance from some of the most popular locations to visit in the Cleveland area. Some of the places that guests might want to visit when they are in the area include the Rock and Roll Hall of Fame, the Cleveland Museum of Natural History, the Great Lakes Science Center, and West Side Market.
Services and conveniences
Basics
Dining
Media and entertainment
General
Accessibility and suitability
Laundry
Pool and spa
Parking and transportation
Bathroom
Bedroom
Workspace
Things to do
Health and safety
Family friendly
Fitness
Show reviews that mention
Filters
Location was convenient to Progressive Field and major highways however this hotel went “cashless” some time ago and some of their policies are just plain irritating. I was there for 11 days and had to do wash the first weekend. They have a washer & dryer on the 2nd floor bit it only takes quarters. No change machine! Had to “press” the manager to find out the keep a stash of quarters in the back. Also, check your bills closely upon check-out. Had two different meal charges from restaurant & breakfast cafe totaling over $100 !
Pros. Staff was friendly rooms were clean and comfortable
Cons. Wasnt aware I had to pay for parking... it should have been included with the cost of the hotel.
Pros. Within walking distance to Quicken Loans Arena. Which was one of the reasons we booked the hotel. Friendly staff, breeze to check in & out. Had a shuttle that would also drop you off & pick you up from the downtown area.
Cons. Beds were too soft & some of the furniture & fixtures were showing some wear.
Cons. Dont make ypur customers pay for parking on top of the overnight stay.
Cons. We booked a king sized room. We were given a queen sized room and told that the hotel was sold out.
Pros. Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back.
Cons. Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room options available at Hilton Garden Inn Cleveland Downtown?
The hotel offers spacious standard rooms with a choice of a king bed or two queen beds, as well as suites and accessible rooms.
What amenities are provided in the rooms at Hilton Garden Inn Cleveland Downtown?
The rooms feature large flat-screen televisions, cable, a microwave, and a refrigerator.
What are some nearby attractions to Hilton Garden Inn Cleveland Downtown?
The hotel is conveniently located near Progressive Field, Playhouse Square Centre, Cleveland Arcade, and the Rock and Roll Hall of Fame.
What are some common concerns about the hotel?
Some guests have expressed concerns about uncomfortable beds, cleanliness issues, and additional charges for parking and breakfast.
When is the best time to visit Hilton Garden Inn Cleveland Downtown?
The high season is in April, and guests can expect a convenient location to popular attractions and comfortable rooms during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
Some guests mentioned that rooms facing the highway can be noisy, so consider requesting a room away from the highway for a quieter stay.
Check Room Cleanliness
Several guests reported issues with room cleanliness, such as dust and unclean bathrooms. It's advisable to check the room upon arrival and request housekeeping if needed.
Verify Room Amenities
Some guests experienced issues with in-room amenities, such as non-functional coffee makers and insufficient towels. It's recommended to verify the functionality of amenities upon check-in.
Consider Parking Security
A few guests reported incidents of car break-ins in the hotel parking lot. Consider inquiring about additional security measures or alternative parking options.
Explore Nearby Dining Options
While the hotel offers an on-site eatery, guests found the breakfast expensive. Consider exploring nearby dining options for breakfast to suit different preferences and budgets.
Request Room Servicing
Some guests encountered issues with housekeeping service. If in need of room servicing, it's advisable to make a specific request to ensure timely and thorough cleaning.
Inquire About Complimentary Services
Some guests were surprised by additional charges for parking and breakfast. It's recommended to inquire about any potential extra costs to avoid unexpected expenses.
Choose a Room Close to Facilities
Guests appreciated the proximity to the fitness room and pool. Consider requesting a room close to these facilities for added convenience during the stay.
Confirm Room Type
A few guests mentioned discrepancies between the room type booked and the actual room received. It's advisable to double-check the room type upon arrival to ensure accuracy.
Consider Alternative Breakfast Options
Some guests found the breakfast buffet expensive and not very good. Consider exploring nearby breakfast options for a more satisfying morning meal.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
---|---|
High season | July |
Average price (weeknight) | $107 |
Average price (weekend night) | $138 |
Hilton Garden Inn Cleveland Downtown is located at 1100 Carnegie Avenue in Downtown, 0.7 miles from the center of Cleveland. Progressive Field is the closest landmark to Hilton Garden Inn Cleveland Downtown.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Cleveland Downtown.
Yes, Hilton Garden Inn Cleveland Downtown offers free Wi-Fi.
Hilton Garden Inn Cleveland Downtown is 10.5 miles from Cleveland Hopkins Intl. Hilton Garden Inn Cleveland Downtown is 10.9 miles from Cleveland Cuyahoga County.
Yes, Hilton Garden Inn Cleveland Downtown has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Cleveland Downtown in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Cleveland Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Cleveland Downtown.
Value for money | 6.5 |
---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 10.5 mi |