Services and conveniences
Basics
Bathroom
Pool and spa
General
Accessibility and suitability
Parking and transportation
Bedroom
Dining
Media and entertainment
Laundry
Things to do
Family friendly
Outdoor
Workspace
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Pros. Friendly cleaning service staff
Cons. More towels in general
Pros. I loved the fact that this hotel was very safe and well staffed. The breakfast is very good above what I expected. The gym is a nice addition to the hotel. It has a very secure feel to it. It was my first time in Caracas and if I had to return I'd definitely choose this hotel.
Cons. One of the things i didn't like was the fact that all rooms are couple rooms no rooms with 2 separate beds so if your going with a friend you're either paying another room or sleeping on the same bed. Also the shower is next to the see through glass so dont expect much privacy when showering.
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What can I expect from the hotel's location?
The hotel is located near CCS downtown and Jose Gregorio Hernandez Church, La Candelaria, with easy walking access to the old town square and the Bolivar museum. There are also plenty of stores, shopping, and nearby attractions such as the Children's Museum of Caracas and the Birth Place of Simón Bolívar.
How is the hotel's cleanliness and hygiene maintained?
The hotel follows strict cleanliness protocols, with daily housekeeping, contactless check-in/check-out, and physical distancing rules. Additionally, there are measures in place to ensure the health and safety of guests, such as hand sanitizer in guest accommodation, sanitized tableware, and staff following safety protocols directed by local authorities.
What are the dining options like at the hotel?
The hotel offers a restaurant and bar/lounge with good food, and food can be delivered to guest accommodation. Guests can also enjoy the rooftop pool, terrace, and evening entertainment, providing different environments to enjoy, have dinner, and have some drinks.
Is there anything to be aware of regarding the hotel's amenities?
While the hotel offers a great location and amenities like a small swimming pool at the top floor, a spa, and a fitness center, some guests have mentioned issues with the cleanliness of the rooms and the need for an uplift refurbishment.
What practical services are available at the hotel?
The hotel provides practical services such as room service, tour desk, safety deposit box, laundry facilities, and an ATM on-site. Additionally, there is an airport shuttle available for a surcharge and private parking for guests' convenience.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the great views from the rooms, especially those facing the city or mountains. Consider requesting a room with a view for a more enjoyable stay.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Plaza Bolivar, Caracas Museum of Contemporary Art, and Children's Museum of Caracas makes it convenient for guests to explore the area on foot.
Be Mindful of Surroundings
Some guests advised being cautious when venturing out after sunset, suggesting that it may be safer to stay within the hotel premises during the evening.
Check Room Amenities
Prior to settling in, guests recommended checking the room amenities, as a few mentioned receiving only one bath towel per day for two people, which may not be sufficient for some guests.
Consider High Season Visits
If planning a visit, consider the high season in November for potentially better weather and a livelier atmosphere, as suggested by the hotel's seasonality information.
Enjoy the Rooftop Facilities
Guests appreciated the rooftop pool, terrace, and bar, recommending these areas for relaxation, dining, and enjoying the city views.
Verify Reservation and Payment
Some guests reported issues with reservations and payments, so it's advisable to double-check reservations upon arrival and ensure that the payment matches the initial booking.
Take Advantage of the Hotel's Services
Guests highlighted the helpfulness of the staff, the good service at the Terrace during dinner, and the value for money in the hotel's central location, indicating that the hotel's services are worth utilizing.
Be Aware of Wi-Fi Connectivity
Several guests mentioned issues with slow or dropping internet connection, particularly in some rooms and on the terrace, so it may be helpful to manage expectations regarding Wi-Fi reliability.
Consider Nearby Dining Options
With numerous restaurants and stores in the vicinity, guests recommended exploring the central location for dining and shopping experiences beyond the hotel's offerings.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | June |
Average price (weeknight) | $61 |
Average price (weekend night) | $64 |
Hotel Alex is located at Esquina Ferrenquin A La Cruz Avenida Este 0,sn, 1.7 miles from the center of Caracas. Children's Musem of Caracas is the closest landmark to Hotel Alex.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Alex.
Yes, Hotel Alex offers free Wi-Fi.
Hotel Alex is 9.1 miles from Caracas Simon Bolivar. Hotel Alex is 73.2 miles from Valencia.
Yes, Hotel Alex has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Alex in Caracas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Alex and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Alex.
Value for money | 7.9 |
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Distance to city center | 1.7 mi |
Nearest Airport | Caracas Simon Bolivar |
Distance to airport | 9.1 mi |