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Rent a Volkswagen in Cancún

Compare hundreds of deals and find the best Volkswagen car rental in Cancún

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Volkswagen and similar car rental deals in Cancún

With these partners, the actual make and model may vary
Volkswagen Polo
Volkswagen Polo
$5/day
or similar Economy
Volkswagen Gol
Volkswagen Gol
$5/day
or similar Economy
Volkswagen Virtus
Volkswagen Virtus
$5/day
or similar Standard
Volkswagen Vento
Volkswagen Vento
$5/day
or similar Standard
Volkswagen Voyage
Volkswagen Voyage
$7/day
or similar Intermediate
Volkswagen Taos
Volkswagen Taos
$19/day
or similar Intermediate SUV
Volkswagen Tiguan
Volkswagen Tiguan
$44/day
or similar Standard SUV
Volkswagen Atlas
Volkswagen Atlas
$114/day
or similar Full-size SUV

Companies that offer Volkswagen car rentals in Cancún 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

MEXRENTACAR

3.9

Poor

Read 998 reviews

Cleanliness

5.0

Comfort

4.9

Pick-up/Drop-off

3.9

Value for money

3.9

No locations in Cancún

from$9/day

Locations in Cancún

Filters

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Reviews

10.0 Wonderful

Anonymous, Nov 2024

Supplier choice

KAYAK
Check that the cars are clean before delivering them Just that

8.0 Very good

Anonymous, Nov 2024

Full-size SUV

KAYAK
Location is a little more difficult but otherwise all was good.

10.0 Wonderful

Prabha, Oct 2024

Economy

KAYAK
Nice

2.0 Poor

Anonymous, Oct 2024

Full-size

KAYAK
Worst experience I’ve EVER had with a rental car. Despite talking to them before I even left my departure airport, when I arrived in YVR and called them for a shuttle to get the car, they told me they didn’t have my reservation. I had prepaid for the car. I was told they didn’t have my reservation (even though they found it during the first call). The guy in the phone was beyond rude and told me that they wouldn’t do anything for me. They weren’t going to help.

2.0 Poor

Anonymous, Oct 2024

Intermediate SUV

KAYAK
never again

10.0 Wonderful

Tracy, Oct 2024

Economy

KAYAK
Very helpful desk agents

1 out of 333

Fox

3.1

Poor

Read 8753 reviews

Cleanliness

4.0

Comfort

3.7

Pick-up/Drop-off

3.3

Value for money

3.2

No locations in Cancún

from$8/day

Locations in Cancún

Filters

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Reviews

4.0 Mediocre

Dawn, Nov 2024

Standard SUV

KAYAK
No cars available when we arrived. Couldn't give us what I rented so we ended up with something else. No compensation for this Will never use them again

2.0 Poor

Anonymous, Nov 2024

Standard

KAYAK
Try and force you to buy extra stuff and lie about required extra insurance saying it’s a legal requirement when it’s not and I proved I had extra insurance from my personal vehicle insurance AND the credit card I used. They said it doesn’t can’t and I had to buy theirs. Liars and thieves.

8.0 Very good

Anonymous, Nov 2024

Standard SUV

KAYAK
Great price and car. Agents were good. Foreign renters needed more time to understand the process slowing the line down to rent. Drop off was fast friendly and efficient.

4.0 Mediocre

Anonymous, Nov 2024

Minivan

KAYAK
Vehicle was in need of a serious cleaning inside & out. Windows, doors, dash & steering wheel. Hard water spots on mirrors & windows. Wheels & rim were filthy and required air to be added upon pickup. Drop off was easy. They provided a shuttle to airport. Price was below average. Overall just OK.

2.0 Poor

Anonymous, Oct 2024

Premium

KAYAK
Very bad

10.0 Wonderful

Anonymous, Oct 2024

Supplier choice SUV

KAYAK
Everything was easy. The price was fantastic. The employees I encountered were amazing. I’d highly recommend them and will use them again next time I need to rent a car.

1 out of 2918

Economy Rent a Car

3.1

Poor

Read 2119 reviews

Cleanliness

3.9

Comfort

3.7

Pick-up/Drop-off

3.4

Value for money

3.1

No locations in Cancún

from$10/day

Locations in Cancún

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Reviews

2.0 Poor

Anonymous, Nov 2024

Compact SUV

KAYAK
When I landed, I called to pick up the rental car and was just told they had no cars left and that I needed to contact corporate to get a refund. The agent was very blunt and didn’t offer any real apology. I was left stranded with a 7 month old baby. We ended up having to pay $50 for a taxi to my hotel and the next morning got a rental car from enterprise costing us $280. My original reservation was meant to be $140 For the entire week. I will not risk booking a car again through Economy. I am now having to work with another agent from corporate for a refund and it has just been so much more work.

10.0 Wonderful

keith, Oct 2024

Intermediate

KAYAK
There was a significant backlog to pick up the car. Required a 30 min. wait.

6.0 Okay

Dora, Oct 2024

Full-size

KAYAK
Would have liked to have known that they do not have a shuttle waiting for passengers but they are on call only. It was cold, raining and windy and had to wait until I pulled up my email to call the customer service number and then be told going to be another 15 minutes before someone came for us.

2.0 Poor

Mike, Oct 2024

Intermediate SUV

KAYAK
There was little to no information on how I should find Economy. When I called, the man tells me that 'you know that we don't have your car' and it would take an hour to get my car. How would I know? But if you don't have my car, then I'll take another car from the lot. So I travel to the lot after an Uber takes us to their lot. He meant to say 'we have no cars right now, no idea when we'll get any cars, you may be 2nd on the waitlist, so if any cars do become available, they will be distributed first come - first serve, and I'll be happy to give you your money back now so you can find a rental car for the weekend' instead.

6.0 Okay

Anonymous, Oct 2024

Economy

KAYAK
I guess I should've known economy means cars not good, it got me around but I guess I got my wish but the car seemed rickety and about to fall apart, with approximately 71,000 miles what do I expect, but I really shouldn't bad mouth the company because hahaha I may use it again, sorry for telling the truth!!!!!

2.0 Poor

Natina, Oct 2024

Economy

KAYAK
Prepaid rental. Delay in pickup as their shuttle was caught in a traffic accident. They charge a fee if you are late but don't tell you, they just charge your card.

1 out of 707

GREEN MOTION

2.5

Poor

Read 1179 reviews

Cleanliness

3.3

Comfort

3.0

Pick-up/Drop-off

2.4

Value for money

2.5

No locations in Cancún

from$11/day

Locations in Cancún

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Reviews

2.0 Poor

Anonymous, Nov 2024

Intermediate

KAYAK
They charged allot of money for cleaning but gave a dirty car, the car was old and car play wasnt working, after they showed a scratch on one side and charged allot saying it need to paint the full side. They are unfair people and will never rent again.

10.0 Wonderful

Anonymous, Oct 2024

Standard

KAYAK
Couldn't get better

2.0 Poor

Anonymous, Oct 2024

Economy

KAYAK
Would not rent me the car as I didn’t have two form of proof of address for the address listed on my drivers license (I did have them for my rental address where I live). Only solution offered was to pay them a c. £200 up front fee as a waiver.

2.0 Poor

Andres, Oct 2024

Economy

KAYAK
I never received my car reservation, it's the only company that rents a vehicle with a pico y placa and wants to charge you more money than paid in the reservation, it's a scam.

2.0 Poor

Anonymous, Oct 2024

Passenger van

KAYAK
Terrible! I rented a Van with you for 7 tall guys… deliberately to avoid risks. We were given a car we did not fit in…. Honestly, this should not be possible in particular as I trust Kayak when I book…. 0 out of 10!

2.0 Poor

Anonymous, Oct 2024

Compact

KAYAK
I will never rent from this company again. They get you in the fine print with their insane insurance requirements, forcing you to purchase their coverage which is 3x the cost of the rental. They are also poorly located about 20 min from the rental car terminal at the airport. When they drop you off, they do not take you to the departures terminal, so you have to take another team.

1 out of 393

Payless

2.0

Poor

Read 3216 reviews

Cleanliness

2.4

Comfort

2.8

Pick-up/Drop-off

2.0

Value for money

2.8

No locations in Cancún

from$43/day

Locations in Cancún

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Reviews

10.0 Wonderful

Anonymous, Oct 2024

Luxury

KAYAK
Smooth & easy

2.0 Poor

ryan, Oct 2024

Supplier choice

KAYAK
They didn’t have any cars to give us, and their “system was down”. The only redeeming thing was that the location refunded me several days later after I called to cancel. But even that wasn’t a sure thing for several days.

6.0 Okay

William, Oct 2024

Intermediate

KAYAK
The Payless location is small (being remodeled so messy) and not too attractive. They will require you to show proper insurance coverage (both collision/damage and 3rd party accident "SLI" coverage) which I had and brought proof from my policy, or they will pressure you into taking their insurance (which can be quite expensive). Overall the process of getting a car was fairly quick and efficient, and early morning return was also fairly quick, although we had to wait about 20 minutes for the airport shuttle to arrive.

2.0 Poor

Charley, Oct 2024

Intermediate

KAYAK
The pickup experience was completely out of control, Apparently multiple workers had called out that day, but there were basically only two people working the counter, then three when the manager joined. I stood in line longer than it took for me to fly from NYC to Detroit. Then they sent me to an empty parking spot because they had lost control of where their stock was or wasn't. I ended up with a very different class of vehicle, and one that used significantly more gas than I expected to use. Check in was better, but the handheld system kept disconnecting from their wifi or satellite link, so again, a little delay. The staff, on the other hand, was always nice, pleasant, hard working and attendant; they just didn't have what they needed to offer an acceptable level of service.

2.0 Poor

Ian, Oct 2024

Intermediate

KAYAK
THE LINE WAS over 50 people long and there was one attendant working the desk. I cancelled the car but it required 45 min on the phone to get it cancelled. The line would have taken 2-3 hours from what I could discern.

10.0 Wonderful

Anonymous, Oct 2024

Luxury

KAYAK
Smooth and easy

1 out of 1072

Routes Car & Truck Rentals

2.0

Poor

Read 1458 reviews
Cheapest deal

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

No locations in Cancún

from$5/day

Locations in Cancún

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Reviews

2.0 Poor

Anonymous, Nov 2024

Supplier choice

KAYAK
They always finding something to take extra money almost without reason they charge money they are kinda scammers

8.0 Very good

Mike, Nov 2024

Minivan

KAYAK
Ease of pick up and drop off. Also quick shuttle service from the airport

2.0 Poor

TheGaming, Oct 2024

Pickup truck

KAYAK
Got there wasn't able to rent because they said I couldn't be a state resident to rent. Then the girls at counter started being very rude. Will never recommend.

2.0 Poor

Anonymous, Oct 2024

Pickup truck

KAYAK
Chaotic office. Long wait for car. Tried to claim preexisting damage was my fault

8.0 Very good

Anonymous, Oct 2024

Intermediate SUV

KAYAK
Wish I had known about international insurance. Otherwise everything went smoothly

10.0 Wonderful

Anonymous, Oct 2024

Supplier choice

KAYAK
The wait wasn't too long. Car was nice and clean. However you have to make sure you look around the car for any damages or dents or windshield ok. So when you return it all is the same.

1 out of 486

Alamo

5.1

Fair

Read 97 reviews
Best rated

Cleanliness

5.7

Comfort

5.6

Pick-up/Drop-off

5.2

Value for money

4.7

5 locations in Cancún

from$11/day

Locations in Cancún

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulcan Km 13, La Isla

+52 998 176 8137

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulcan Km9.5 Condominio

+52 998 883 3621

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Intl And Domestic Arrivals

+52 998 886 0100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Lot 4 Main Office.

+52 998 886 0101

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

8.0 Very good

Cem, Apr 2024

Standard SUV

KAYAK
The pickup is not at the airport but a 4-5 min shuttle away. The pickup is straightforward, they have enough staff to minimize wait times. They did not have our reserved childseats which made the trip unsafe but we managed. They also try to upsell insurance and other add ons, we stood firm and got what we agreed/paid for minus the carseats. Overall I'd give this experience a 6/10.

4.0 Mediocre

Anonymous, Feb 2024

Standard SUV

KAYAK
I rent the same time every year with them in Mexico - for an extended amount of time approx 24-30 days, this year it was an additional $1,000 more!!! I had them pull up last years and sure enough it showed it was less. I truly like the convenience of the location and service but to get stuck with double what I typically pay is not worth it. We use to rent from Hertz and there was a lawsuit for inflation I wonder if that’s the case here?

2.0 Poor

Anonymous, Dec 2023

Intermediate SUV

KAYAK
Their insurance cost was outrageous. Never will I use Alamo again.

4.0 Mediocre

Anonymous, Jun 2021

KAYAK

Pros:

Car was good

Cons:

Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.

Cons:

Uhm, maybe having a car available when you've booked one?

2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

Even though we had a reservation, there were no cars available when we arrived. We had to rent from another vendor for a much higher price.

Cons:

Honoring a reservation would have been the right thing to do.

NextCar

2.5

Poor

Read 772 reviews

Cleanliness

2.5

Comfort

2.5

Pick-up/Drop-off

3.2

Value for money

2.4

No locations in Cancún

from$11/day

Locations in Cancún

Filters

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Reviews

4.0 Mediocre

Imran, Nov 2024

Minivan

KAYAK
Airport shuttle took 40 mins I wished if I would have not chosen FOX And at the Rental place, 3 clerks with 50 customer which took another hour Never going back there again

6.0 Okay

Louis, Oct 2024

Premium

KAYAK
The ad said in terminal. It’s not.

4.0 Mediocre

john, Oct 2024

Intermediate

KAYAK
the windscreen was dirty (inside) so it was difficult to see in the sun or headlights. windscreen washer was low. very difficult to get through to the location via phone.

8.0 Very good

Anonymous, Oct 2024

Compact

KAYAK
My original rental experience was great. However, my plans had changed and I wanted to extend my rental. When I contacted an agent, she told me the charge to extend my rental would have been $500/day. I questioned her a number of times because I thought I misheard her. She confirmed that $500/day was the correct amount I would be charged if I kept the rental. I never got a good reason for this. Very disappointed.

2.0 Poor

Anonymous, Oct 2024

Compact SUV

KAYAK
Rude employs. Bait and switch pricing. I will never use NextCar or Expedia again.

2.0 Poor

Anonymous, Oct 2024

Premium

KAYAK
Had to wait over 45 minutes for the shuttle that was suppose to run every 15 minutes. It never ran and we had to call an Uber and almost missed our plane.

Firefly

2.5

Poor

Read 92 reviews

Cleanliness

4.2

Comfort

4.2

Pick-up/Drop-off

2.5

Value for money

2.6

No locations in Cancún

from$21/day

Locations in Cancún

Filters

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Reviews

2.0 Poor

Anonymous, Oct 2024

Economy

KAYAK
It literally doesn't even exist...

2.0 Poor

Anonymous, Aug 2024

Economy

KAYAK
They promised me total CAD $ 166.00 to rent a car. Now I see you charged my credit card CAD& 345.41 It is fraud!

2.0 Poor

A, Aug 2024

Intermediate SUV

KAYAK
The worse experience ever.

10.0 Wonderful

Thomas, Jun 2024

Mini

KAYAK
Both Valentina and her other assistant at the Hertz office are some of the nicest and most welcoming Hertz Representatives I have ever met. Thank you, Herrz!

2.0 Poor

Emma, May 2024

Mini

KAYAK
It doesn’t exist in David Panamá So kayak made me waste my time

10.0 Wonderful

Anonymous, Apr 2024

Mini

KAYAK
Great price, easy pick-up and drop off, very clean inside, no complaints.

Priceless

2.0

Poor

Read 89 reviews

Cleanliness

3.3

Comfort

4.6

Pick-up/Drop-off

2.0

Value for money

2.0

No locations in Cancún

from$11/day

Locations in Cancún

Filters

Reviews

2.0 Poor

Anonymous, Nov 2024

Economy

KAYAK
The whole $10 per day rental is a scam! I stayed in the city of Fort Lauderdale and I was forced to pay a toll charge of $14.99 per day or I was not allowed to rent the car. I presented the required auto insurance liability coverage of 100k/300k, but it was not honored because description on my insurance was different than required by JC Car Rental. The car was over 9K miles required maintenance with very concerning noise while driving. I found a surgical pad soaked with blood under the passenger seat after unidentified smell in a car for two days. When I reported it when returning car, the clerk said that he will put a note in the system. No apologies, no concerns to renting me a car with biological hazard! Or maybe the clerk giving me the car just put it there because I was complaining about hidden and forced charges upon me! This place should never be offered at any site!

2.0 Poor

Anonymous, Oct 2024

Intermediate

KAYAK
False advertising by Expedia as price $29 per day. Had to pay another $29 per day at pickup. Only after I paid in full apparently as directed did I get a receipt showing $29 more per day owing. Kayak is allowing this to happen and I will never use them again. I rented 6 different times in Europe in the last 2 months and all were as advertised and honest dealers thru different aggregators other than kayak. I just got conned and am warning people to be careful and not use kayak or Expedia.

10.0 Wonderful

Anonymous, Oct 2024

Economy

KAYAK
Excellent service, smooth rental pickup, highly recommend, five stars!

2.0 Poor

Anonymous, Oct 2024

Intermediate

KAYAK
I booked a car rental via Priceless in Fort Lauderdale at the advice of a friend who said there are a lot of rental car companies in Florida that seem odd/sketchy, but end up being okay. This establishment isn’t one of those. Upon arriving at the establishment, I was asked to pay several hundred more dollars than I originally had to when reserving my rental car. The origin of these charges and my right to decline them was not explained. When I asked questions, I received an attitude and/or poor explanation from the woman helping me. In addition to this woman raising her voice at me when I asked questions about the extra charges and took some time to think through all of the information that was thrown at me regarding these extra charges, one of her male coworkers chimed in and raised his voice at me as well - from across the room. In front of a room full of other customers. Which was incredibly unnecessary and unprofessional, as I was calm when I asked these questions. After asking for my deposit, I was asked to sign and initial the card reader, so I assumed that this signature & initials were related to the card payment I had just made. Wrong. My initials were taken and electronically applied them to various statements on the contract for the rental car that were never actually explained to me, verbally or otherwise, so it appears as though I initialed/consented to each of their policies when that is not at all the case. In addition, I was charged $60 for “SunPass Activation” which was supposedly for them to keep the SunPass in the car active (thereby saving customers from having to pay the tolls when driving). However, when I went through a toll in FL, the attendant told me that the SunPass was not working and proceeded to charge me $3.75 for the toll. What was the $60 “SunPass Activation” fee for, if I was going to have to pay tolls IN ADDITION to this fee? I noticed in the contract that there is an administrative fee for any outstanding tolls that customers accrue while driving the car, which will be charged to the credit card on file when Priceless receives the toll invoice. Given that I paid for the SunPass activation, I will be reporting any “admin fees” for outstanding tolls that are charged to my credit card by Priceless as fraudulent (it’s not my fault that the SunPass was not working properly!). Kayak, please stop recommending this place to your customers!!

2.0 Poor

Anonymous, Oct 2024

Mini

KAYAK
They scammed me i want my money back

2.0 Poor

Joe, Oct 2024

Intermediate

KAYAK
The address listed was not their actual address, I wasted more than an hour finding the place. The price they charged was different than my booking. The car was dirty

Avis

5.0

Fair

Read 21 reviews

Cleanliness

6.6

Comfort

5.9

Pick-up/Drop-off

5.3

Value for money

5.4

11 locations in Cancún

Locations in Cancún

Aeropuerto Intl Cancun

+52 998 886 0221

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Blvd Kukulcan Km 14

+52 998 848 9400

Monday08:00 - 17:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0015:00 - 18:00

Blvd Kukulcan Km 16.5

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulcan Km 8.5

+52 998 848 7600

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0015:00 - 18:00

Blvd Kukulcan Km. 12.4

+52 998 883 1436

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulkan,km 16.5

+52 998 885 1449

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Federal Libre 307

+52 998 283 3600

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00

Km 16.5 Blvd. Kukulcan

+52 998 885 1449

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Km 4.6 Blvd.Kukulcan

+52 998 883 1436

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Lote 1-03, Manzana 12

+52 998 881 5333

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00

Playa Mujeres Rth 7

+52 998 283 3600

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00

Filters

Reviews

2.0 Poor

Anonymous, Mar 2024

Passenger van

KAYAK
We waited more then an hour for the vehicle. Then when we finally recieved it was dirty and smelled really bad. Overall a terrible exprience

10.0 Wonderful

Anonymous, Feb 2024

Economy

KAYAK
Good

10.0 Wonderful

Anonymous, Jan 2024

Passenger van

KAYAK
Nice staffs and good service. I recommend.

2.0 Poor

Anonymous, Jan 2024

Passenger van

KAYAK
The car has a roof cargo carrier butt they'd lost the keys. These carriers use a lot of gas and made it difficult to park some places. And we barely had room for luggage in the car.

2.0 Poor

Anonymous, Dec 2023

Passenger van

KAYAK
Everything about our experience was awful.

2.0 Poor

Dorothy, Oct 2022

KAYAK
The fees charged by Avis for the vehicle were extremely high!! Avis in Mexico needs a better system for explaining the fees and why customers are charged an airport fee, rental phone fee ( which was never mentioned and not used by me), The fee for the small scratch on the vehicle was outrageous.

Europcar

3.9

Poor

Read 78 reviews

Cleanliness

5.7

Comfort

5.2

Pick-up/Drop-off

4.2

Value for money

3.7

5 locations in Cancún

from$20/day

Locations in Cancún

Av Bonamak Y Cazon

+52 998 892 8952

Opening times not available

Av. Lopez Portillo

+52 998 188 3778

Opening times not available

Blvd Kukulcan Km13.5 Zona Hotelera

+52 998 885 0483

Opening times not available

Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Opening times not available

Carretera Cancun - Chetumal Km 22

+52 998 886 0063

Opening times not available

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Reviews

2.0 Poor

Anonymous, Oct 2024

Intermediate SUV

KAYAK
Terrible. Was overcharged at pickup. Poor customer service. The car received smelled like a smoker’s lungs. And calling Europe car whilst abroad for help was useless.

2.0 Poor

Patrick, Aug 2024

Standard

KAYAK
We didn't got the car! They refused to fulfill the contract!

2.0 Poor

Anonymous, Jul 2024

Intermediate

KAYAK
I have a very old car (more than 10 years), dirty, very used tires and be asked to pay for an insurance or make a 5kUSD deposit. Very disappointed for that. Never I’ll choose Europcar again

2.0 Poor

Anonymous, Mar 2023

Economy

KAYAK
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

4.0 Mediocre

Anonymous, May 2021

KAYAK

Pros:

Drop off was super easy and streamlined

Cons:

Europcar in Cancun refused to accept my CDW, collusion damage waiver. Even though i had all the correct paperwork and even called the company who handled the coverage. Apparently even though it states they will accept CDW, they will not and they will give you a huge runaround as to why which isn't true, but when you are there, you basically have no choice but to accept whatever they charge for the extra coverage. My rental was $94, they charged an additional $250. This should just be charged up front to avoid all the hassle

4.0 Mediocre

Anonymous, Mar 2021

KAYAK

Cons:

The price was total bate and switch charged me a lot extra even though I had proof my insurance and credit cards covered me in Mexico. We will never use them again.

Hertz

3.7

Poor

Read 31 reviews
Most popular

Cleanliness

5.7

Comfort

5.2

Pick-up/Drop-off

3.9

Value for money

3.4

10 locations in Cancún

from$22/day

Locations in Cancún

Av Leyes De Reforma

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Av.xcaret Lt2 Mz2 Smz 21

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Costa Mujeres

+52 800 709 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulcan Km 3.5

+52 800 409 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd Kukulkan Km 11.5

+52 55 9128 9000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Blvd Kukulkan Km 12

+52 998 176 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Blvd.kukulcan Km 8.5 Zona

+52 998 883 0573

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carr Cancun-pto Morelos Km21

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Intl Airport Of Cancun

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

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Reviews

2.0 Poor

Anonymous, Dec 2021

KAYAK
Poor service.

2.0 Poor

Omar, Nov 2021

KAYAK
insurance values ​​are theft

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Car worked fine

Cons:

2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.

2.0 Poor

Nechemia, May 2021

KAYAK

Pros:

The friendliness

Cons:

The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming people

2.0 Poor

Jessica, Apr 2021

KAYAK

Cons:

This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.

2.0 Poor

Anonymous, Mar 2021

KAYAK

Cons:

The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great day

Enterprise Rent-A-Car

5.5

Fair

Read 4 reviews

Cleanliness

6.3

Comfort

5.7

Pick-up/Drop-off

5.9

Value for money

5.1

2 locations in Cancún

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

International Airport

+52 998 881 8767

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

10.0 Wonderful

Victoria, Oct 2024

Full-size

KAYAK
The team was so very helpful and did their best to provide the best car for our family. We highly recommend this staff and company.

6.0 Okay

Anonymous, Feb 2021

KAYAK

Cons:

First car would not lock and had a previously patched tire that blew out on us half way on our trip. Replacement car was excellent.

National

5.2

Fair

Read 13 reviews

Cleanliness

5.9

Comfort

5.9

Pick-up/Drop-off

5.5

Value for money

4.8

2 locations in Cancún

Locations in Cancún

Av Acanceh Local No 2

+52 998 885 3526

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

International Airport

+52 998 881 8767

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

8.0 Very good

Miguel, Jun 2021

KAYAK

Pros:

Staff service was great. Rental and dropoff was easy.

Cons:

Cars are a little worn out and need some cleaning.

4.0 Mediocre

Robert, May 2021

KAYAK

Pros:

The staff was amazing. It was very easy to pick up and drop off

Cons:

I was quoted 22 dollars a day. I ended up paying more than double that. I didn’t even pay for the insurance and I still payed more than double. It would be nice if the quote told you about fees instead of misleading you to think you’re getting a great deal.

2.0 Poor

Anonymous, Apr 2021

KAYAK

Cons:

Bad service, you’re obligated to buy an insurance, car broke down and they didn’t take responsibility. Bad experience!

10.0 Wonderful

Jan, Feb 2021

KAYAK

Cons:

Price

10.0 Wonderful

Scott, Jan 2021

KAYAK

Pros:

Friendly employees--very helpful. Car was clean and in good shape.

Cons:

The car we thought we were getting would have been a little roomier. Wish they would say the actual car model when booking. Insurance was a bit high.

Budget

4.4

Mediocre

Read 20 reviews

Cleanliness

4.9

Comfort

4.9

Pick-up/Drop-off

4.5

Value for money

4.5

2 locations in Cancún

from$9/day

Locations in Cancún

Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
This company has a counter on the airport without any personnel. They only have a paper on the counter that said to call a number for a representative assistance, but when you call, no one answer. So this makes everything useless. This Cancun office is the worts I have ever seen from this company.

8.0 Very good

Anonymous, Oct 2023

Standard SUV

KAYAK
The car was in regular condition but drives, the personal was helpful and respectful, the overall was good.

4.4 Mediocre

Sam, Dec 2019

KAYAK

Cons:

We were given a car that was much, much smaller than what was reserved. We arrived late due to delayed flight but that’s no excuse to give away our car and offer us something half the size of what I booked. Never will rent from Budget again.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

Nothing

Cons:

I booked my car from USA when I went there the personal told me that they don’t have Jeep and said his friend will take care of me I don’t speak Spanish and I needed up with Firefly by Herrz as it seems like that there is guy at airport who get commission from rental car company and other rental car companies employees give him business I needed up paying 140 more because budget can’t keep their part of bargain I will never use third party site and budget ever again

8.8 Very good

Lawrence, Dec 2019

KAYAK

Cons:

Everything was great but we were given a price of $72.01 for 5 days including taxes. In reality, it costs us over $400 by adding the no fault insurance. There has to be a happy medium where good coverage does not cost an arm and a leg !

2.8 Poor

Anonymous, Dec 2019

KAYAK

Pros:

After I complained they changed me the vehicle for another brand, and cleaner, not perfectly clean but cleaner.

Cons:

Don't show photos of cars the rental hasn't in stock, and don't offer things that will never be true, I choosed Budget because of the photo (A Jeep Wrangler) and the price $35 (When I payed more than $400).

Sixt

4.1

Mediocre

Read 10 reviews

Cleanliness

4.9

Comfort

4.1

Pick-up/Drop-off

3.6

Value for money

4.4

2 locations in Cancún

Locations in Cancún

Carretera A Aeropuerto Cancun

+52 998 886 2427

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Cancun-Tulum KM 17

+52 998 886 2427

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Oct 2022

KAYAK
When I arrived they tried to charge me $2000 for a deposit on a $200 reservation, citing that it’s Mexican law to charge for a deposit of 20% of the value of the vehicle if you don’t get an extra $400 insurance plan (outside of “full coverage” included in my reservation). That’s a total lie, I’ve rented from Cancun Hertz multiple times and never paid more than $200 for a deposit. I left and went to Hertz and immediately got the same deal for a better car with only a $200 deposit.

6.0 Okay

Chad, Jun 2022

KAYAK
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.

America Car Rental

3.8

Poor

Read 6 reviews

Cleanliness

5.4

Comfort

4.0

Pick-up/Drop-off

4.4

Value for money

4.0

3 locations in Cancún

from$6/day

Locations in Cancún

Av. Tulum SM 05 Mza 01 Lte 13 Local 02

+52 998 886 2025

Opening times not available

Blvd. Kukulcan, Km. 11.5 Loc. 101-B

+52 998 883 0160

Opening times not available

Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1

+52 998 253 6100

Opening times not available

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Reviews

4.0 Mediocre

MAURICIO, Sep 2024

Economy

KAYAK
Good service at the counter but excessive insurance costs for a very poor quality vehicle.

2.0 Poor

Max, Jul 2024

Passenger van

KAYAK
Bad experience overall. They make customers sign a contract that is not applicable in a lot of cases and use that to extract more money from people renting. The issue evolves around insurance; they ask for a huge deposit if you have a 3rd party insurance or ask that you take an insurance with them but you have to fight to get the insurance to apply in case of damage, and will most likely lose like us. We’re not renting with them ever again.

4.0 Mediocre

Cameron, Jun 2024

Intermediate SUV

KAYAK
Car had ZERO fuel in it when we picked up. The low fuel warning light was on and the distance estimate on the dash read “0 Km”. Washer fluid was empty @ the beginning of rainy season in Yucatán. Dash had a loud annoying rattle from the display screen.

2.0 Poor

Anonymous, Jun 2024

Economy

KAYAK
Hidden fees, manipulation on what we got. Felt like a scam.

2.0 Poor

Anonymous, May 2024

Economy

KAYAK
I got involved in a car accident on Friday. However, I got insurance via this company. The agent was trying to send me to jail if I don’t pay bribe to him and the police

2.0 Poor

Anonymous, May 2024

Economy

KAYAK
Awful rules and service. They charge extremely high insurance or extremely high deposit, so they can bill you or insurance company for scratches and dents that they would always ‘find’.

Dollar

3.0

Poor

Read 11 reviews

Cleanliness

5.2

Comfort

4.3

Pick-up/Drop-off

3.2

Value for money

2.9

6 locations in Cancún

from$26/day

Locations in Cancún

Av Leyes De Reforma

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Km 12

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Cancun-Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Show reviews that mention

Reviews

2.0 Poor

Bit, May 2021

KAYAK

Cons:

I got different car than I requested. It was twice the price as it has been told on the internet. Never again!

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing was easy, I was over charged, forced to drop off a day late bc hertz/dollar service is terrible. No contact possible with any actual location, the list goes on

Cons:

Everything!! Precise billing prior to pick up and drop off. No scam charges, very dissapointed all around with the rental experience

4.0 Mediocre

Anonymous, Feb 2021

KAYAK

Pros:

Van was clean

Cons:

Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!

4.0 Mediocre

Brazilian jiu jitsu, Dec 2020

KAYAK

Pros:

The staff was friendly but they always try to sell something that i did not ask for and I do not need, even after you decline the offer the keep pushing things like hotes, packages and the car insurance which is 3x the price of the rental car.

Cons:

The drop off was pretty bad. The free shuttle drop us off in the wrong terminal and left such in a hurry that when I try to talk to the driver to take me to the right terminal he had already left and we almost lost our fly.

3.2 Poor

Anonymous, Mar 2020

KAYAK

Cons:

Cambiaron las condiciones de renta ,el costo del seguro sobrepasaba el alquiler en otras empresas de renta car. Las ofertas de la página no sirvieron para la renta al final tengamos con la empresa directamente. No aparecio nunca la oficina que decía la página de kayak

2.0 Poor

Jinna, Jan 2020

KAYAK

Pros:

Nothing, bad service. They tell lies and do not comply with reservations and prices

Cons:

first of all they should comply with what they offer

Thrifty

2.5

Poor

Read 4 reviews

Cleanliness

4.3

Comfort

4.0

Pick-up/Drop-off

3.0

Value for money

2.4

5 locations in Cancún

from$14/day

Locations in Cancún

Av.xcaret Lt2 Mz2 Smz 21

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Km 12

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Carr, Cancun Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Presidente Intercontinental Hotel

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

2.0 Poor

Anonymous, Jan 2021

KAYAK

Pros:

Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.

Cons:

Terrible experience from start to finish.

2.0 Poor

Vladislav, Jan 2021

KAYAK

Pros:

everything

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company

Rent-A-Wreck

2.0

Poor

Read 21 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

No locations in Cancún

from$8/day

Locations in Cancún

Filters

Reviews

2.0 Poor

Luis, Oct 2024

Intermediate SUV

KAYAK
No option for the vehicle. Vehicle delivered with only 3/8 of gas. The rear safety belt buckle are missing. I need to remove the back seat to put my baby car seat and for my mother safety belt. After take the highway the vehicle with more than 70k miles vibrate at 50mph. I call for a car change and they don't have alternative for me. Today eight days later the deposit of my $200 continue in hold and the recepcionist told me she only made appointments and i need to made a claiim via email for the refund. Poor customer service.

2.0 Poor

Anonymous, Oct 2024

Compact

KAYAK
I was not able to get the car due to misleading information from your site. I was told that that wrack a rent was located at MCO airport. It was off site. Upon arrival ,I was told that toll payment information was given to me upon renting. That was not so. I WILL NEVER USE YOUR SITE AGAIN , AND WILL INFORM ALL MY FRIENDS AND FAMILY of your poor business practice.

2.0 Poor

Anonymous, Oct 2024

Intermediate SUV

KAYAK
AVOID AT ALL COSTS. TERRIBLE. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. From the start our reservation seemed off as I had been careful to select rental companies that were in the terminal at MCO but then after I booked I got an email that notified me this would require a 10min shuttle ride. I went along with it anyway. Then we get to the rental site and it's not even a Wrent A Wreck, they are actually called APM Car Rental. This was another red flag. Since we'd already booked we proceeded though. We were then charged a ton of extra fees. We were supposed to pay another $50usd on arrival to complete our booking (we'd already paid the bulk at time of reservation). We ended up being charged another $319 usd to get a car! This isn't even the worst if it. After spending a long time in the office and spending much more money than we had planned, we finally left with our car. We then drove about 10 minutes down the road and the car broke down. We called back the rental and they were extremely rude but said they would send somebody. We waited almost 2 hours in Florida heat with an infant baby and the whole time they would say somebody was on their way every time we called. That was obviously not the case since their office was not even 10 minutes away. When they finally came they had to jump the battery because it was dead even though they had been claiming we had done something to the car, they clearly gave us a car with a bad battery and finally replaced it with another car of the exact same model. Over the course of the few days that we had this car it broke down again and we had to jump the battery because they would not come help us or replace the car. The tire also blew out shortly after they gave it to us which we also had to change ourselves because they would not help even though they gave us a bad car. The rental company admitted that they had not inspected the second car they gave us since they were in a hurry to replace the first. If that is the case we should not be held responsible for the issues that were existing with the second car, but we were. Overall a terrible rental experience and we barely drove the car for the remainder of our trip because it was so unreliable and we had to rely on family members to give us rides. The company was very rude and refused to give us a credit for these issues. After we returned the car we thought that our issues with this company were behind us, we were wrong. In the week that followed, we were charged extra fees instead of getting credits back. First we were charged an additional fee a few days after drop off of car, then that fee expanded into a larger amount that we found on our credit card bill with no notification or explanation from the rental company. We have since been chasing them for answers and to try and get our money back with no response. We have now spent more on this car rental than our plane tickets! We have now been charged 5 times what we booked. This company is truly terrible, they trick people into thinking they are Rent A Wreck but actually they are another company completely and they offer terrible service and many extra charges. I have never had such a bad travel or customer service experience in my life.

2.0 Poor

Vadim, Sep 2024

Intermediate

KAYAK
Avoid them. It’s a scam, fraud

2.0 Poor

Anonymous, Sep 2024

Compact

KAYAK
The price on kayak was 100 dollars. I got hit with fees of up to 200 dollars when I got there. My rental was 300 not 100 like I reserved on the app.

2.0 Poor

Anonymous, Aug 2024

Intermediate SUV

KAYAK
You book online, it says total final price but in fact you pay 3x more at the office. The car breaks in the middle of journey (after first week) and you wait for car replacement for 6 hours (with inside baby in the car) while they keep of lying to you that they arrive in 2 hours.

U-Save

5.6

Fair

One location in Cancún

Locations in Cancún

Blvd Luis Donaldo Colosio KM 15 Carr.

Opening times not available

Filters

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23287 travelers who rented a car in Cancún gave the car agency they used an average rating of 4.0

Good to know

Most popular agency

Hertz

Most popular model

Volkswagen Jetta

Average price

$16/day

Good deal

$13/day

Top tips for renting a Volkswagen car in Cancún

  • 25% of our users found Volkswagen rental cars in Cancún for $13 per day or less
  • Renting a Volkswagen T-Cross is around 14% cheaper than renting other Volkswagen car models in Cancún, such as the Volkswagen Polo, Volkswagen Gol, Volkswagen Vento, Volkswagen Voyage, Volkswagen Virtus, Volkswagen Tiguan, Volkswagen Jetta and Volkswagen Taos.

FAQs about renting a Volkswagen car in Cancún

  • How much is a Volkswagen car rental in Cancún?

    On average, renting a Volkswagen car in Cancún costs $16 per day.

  • Which Volkswagen car models are available to rent in Cancún?

    You can rent Volkswagen Gol, Volkswagen Jetta, Volkswagen Polo, Volkswagen T-Cross, Volkswagen Taos, Volkswagen Tiguan, Volkswagen Vento, Volkswagen Virtus and Volkswagen Voyage in Cancún.

  • Which companies rent Volkswagen cars in Cancún?

    Car rental companies in Cancún that rent Volkswagen cars include Alamo, America Car Rental, Budget, Dollar, Economy Rent a Car, Europcar, Firefly, Fox, GREEN MOTION , Hertz, MEXRENTACAR , NextCar, Payless, Priceless, Rent-A-Wreck, Routes Car & Truck Rentals and Thrifty.

  • How much is a Volkswagen Jetta rental in Cancún?

    Renting a Volkswagen Jetta car in Cancún costs, on average, $20 per day.

  • How much is a Volkswagen Vento rental in Cancún?

    Renting a Volkswagen Vento car in Cancún costs, on average, $11 per day.

  • How much is a Volkswagen Polo rental in Cancún?

    Renting a Volkswagen Polo car in Cancún costs, on average, $10 per day.

  • What is the cheapest Volkswagen car model to rent in Cancún?

    In the past 2 weeks, the cheapest Volkswagen car rental model to rent in Cancún was the Volkswagen Taos ($41/day), followed by Volkswagen Vento ($27/day) and Volkswagen Jetta ($18/day).

  • What is the most popular Volkswagen car model to rent in Cancún?

    The Volkswagen Jetta is the most frequently booked Volkswagen car rental in Cancún.

  • How much does it cost to rent a Volkswagen for a week in Cancún?

    On average, renting a Volkswagen car in Cancún costs $109 per week ($16 per day).

Everything you need to know for your Volkswagen rental in Cancún

Car rental at airports serving Cancún

Car rental Cancun Airport
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