Kervansaray Thermal Hotel Convention Center & Spa

The hotel offers a Turkish bath, a spa, indoor and outdoor pools, a game room, a beauty salon, and a fitness center.

Yes, the hotel provides free parking and valet parking services.

The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and snack bar. Guests can enjoy a Turkish breakfast, as well as fruit and cereals. The breakfast is described as good with plenty of options.

Guests have reported that the rooms are clean and spacious, with professional and helpful staff. However, some guests have mentioned the need for renovations and deeper cleaning in certain areas.

The high season is in January, while the low season is in August. Visitors can expect a quiet area close to main attractions and historical sites.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests praised the Turkish bath experience, highlighting its relaxing and rejuvenating effects. It's a must-try during your stay.

Some guests reported that this room was not up to standard in terms of cleanliness and facilities. It may be best to avoid this room when making a reservation.

The hotel's central location provides easy access to historical sites and restaurants. Consider taking a short walk to explore the nearby Timsah Arena, Ataturk Museum, and Muradiye Külliyesi.

Some guests experienced challenges with language barriers, particularly with staff members who were not proficient in English. It may be helpful to use simple language and gestures to communicate effectively.

Several guests expressed dissatisfaction with the air conditioning, reporting that it was not effective in cooling the rooms. It's advisable to inquire about the air conditioning status before booking, especially during the summer months.

Guests appreciated the spa facilities, including the indoor and outdoor pools, sauna, and massage services. Consider indulging in these amenities for a relaxing experience.

Some guests encountered issues with room cleanliness and maintenance, such as broken lampshades and dusty areas. It's advisable to inspect the room upon arrival and request a change if necessary.

While some guests found the breakfast to be satisfactory, others suggested that the quality could be improved. However, the variety of options, including traditional Turkish breakfast items, fruit, and cereals, was generally appreciated.

Several guests praised the friendly and helpful nature of the staff, particularly highlighting individuals like Mohammed and Goksel at the reception. Don't hesitate to seek their assistance during your stay.