Basics
Accessibility and suitability
Services and conveniences
General
Bathroom
Laundry
Bedroom
Pool and spa
Media and entertainment
Family friendly
Dining
Things to do
Health and safety
Parking and transportation
Outdoor
Workspace
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Hotel Mura offers a variety of unique amenities, including a Turkish bath, complimentary breakfast, a ski storage, and a free shuttle service to the nearby Gondola Lift.
How is the quality of the beds at Hotel Mura?
Guests have reported that the beds at Hotel Mura are clean, warm, and comfortable, although some have mentioned issues with the sofa bed and pillows.
Is parking readily available at Hotel Mura?
While some guests have mentioned limited parking around the hotel, others have noted that parking across the river was not a significant issue in general.
What can guests expect from the hotel's food quality?
Guests can expect good food quality and a variety of breakfast choices, although some have suggested improvements in the quality of coffee and breakfast selection.
How is the cleanliness and customer service at Hotel Mura?
Guests have praised the hotel for being clean and warm, with friendly and helpful staff. However, some have mentioned concerns about the cleanliness of the room's carpet and the rudeness of some staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service to the Gondola Lift, making it convenient for guests to access the ski slopes without any hassle.
Consider Room Selection Carefully
Some guests reported issues with the temperature in their rooms. It might be wise to inquire about the heating situation or request a room with reliable heating to ensure a comfortable stay.
Explore Nearby Traditional Restaurants
The hotel is located near the old part of the city, where guests can find traditional restaurants offering local cuisine. It's a great opportunity to experience authentic Bulgarian dining.
Be Mindful of Noise Levels
A few guests mentioned that the hotel can be noisy at times. Light sleepers may want to consider bringing earplugs to ensure a peaceful night's rest.
Check the Mattress Comfort
Some guests found the mattresses uncomfortable, so it may be beneficial to inquire about mattress options or request a room with a more comfortable sleeping arrangement.
Utilize the Free Spa Facilities
The hotel offers complimentary access to a spa with a jacuzzi, sauna, and massage services. Take advantage of these facilities to relax after a day of skiing.
Plan for Breakfast and Shuttle Timing
Guests suggested that the hotel could consider offering earlier breakfast or shuttle times to accommodate those who want to hit the slopes before the crowds.
Inquire About Parking Options
Parking around the hotel is limited, and some areas may be paid zones. It's advisable to inquire about parking arrangements in advance to avoid any inconvenience.
Consider Language Barriers
Some guests noted that not all staff members are fluent in English. It might be helpful to have a translation app or basic Bulgarian phrases on hand for smoother communication.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | December |
Average price (weeknight) | $62 |
Average price (weekend night) | $157 |
Mura Hotel is located at 39 Glazne Str., 0.3 miles from the center of Bansko. Gondola Lift is the closest landmark to Mura Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Mura Hotel.
Yes, Mura Hotel offers free Wi-Fi.
Mura Hotel is 59.1 miles from Sofia. Mura Hotel is 72 miles from Plovdiv.
KAYAK scours the web for all room deals available at Mura Hotel in Bansko and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mura Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mura Hotel.
Value for money | 8.8 |
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Distance to city center | 0.3 mi |