It was good until there was a 3 hour delay because there was not any pilots to fly the plane.
It was good until there was a 3 hour delay because there was not any pilots to fly the plane.
There was plenty of overhead room but half of the passengers were told they had to check their carryon bags. My partner and I checked in as early as possible and our seats were split across the aisle.
Friendly flight attendants. Comfort plus seats were very comfortable and had lots of leg room. 10A and 10 B.
Flew first class so everything was great. But maybe because the flights were red eye, no meals were served, just chips. I flew Alaska Air 1st class at 9PM (2 hour flight) and they served beef short rib sliders!
Had to change aircraft due to a faulty door. Surprisingly it only caused about an hour and a half of delay. Delta handled this situation as well as can be expected.
Awful. Flight was continuously getting delayed and gates kept changing without any reason. Flight was delayed for more then 3 hours
Paid premium for Delta only to be on safe but tired old 767 with ancient cabin in mediocre condition. Poor wifi and horrible inflight entertainment. Hardly a premium experience. Should have flown SW and had fun flight crew and no pretense
Our flight to Zurich was delayed by almost 3 hours, so we missed our next flight. There was no indication it would be delayed this much. We were told the gate had changed and then it apparently took over 2 hours to load the "catering" on the plane. We were not compensated in any way for the trouble.
Rated entertainment as Mediocre as there were major problems with the Infotainment system that took probably a half hour for them to fix.
Your crew could maybe answer the call bell at least one of the times I pressed it. I pressed it first time with 2.5 hours left in our flight bc my partner was hungry and wanted a sandwich. We finally got the sandwich with 40 mins left in the flight.
Overall fine but both ways for this trip was delayed.
I had back trouble prior to my flight and everyone was great about helping me.
My tv was broken on the flight which is disappointing when you pay for a seat and expect a service
Always delays from Boston to Salt lake but this time was very long. Don’t understand while they board the passengers and then make them sit in the plane
Service for food to our seat was a bit slow. Snack choices were just pretzels or baked chips. My seat cushion was not attached. Other than Barbie, video choice were not very good or current.
After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.
almost 4 hour delay as they over booked and had to wait for 8-10 volunteers to agree to travel next day.
Old plane. No outlets for laptop or phone. Seats worn out. Area around seat dirty.
I loved the flight and the crew. It was comfortable and smooth.
The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.
No lounge access with “United First” ticket. False alarm about late flight, jeopardizing connection. Wrong meal. Loose power socket would not hold plug, could not charge device. In-flight access to text messaging did not work. Toilet seat on plane would not stay up.
Surprisingly easy! I was hesitant to try this, but the cost swayed me. I actually felt like I had less stress than all the taxiing and possible delays that occur with short regional flights where you spend less time in the air than getting to and from the plane..
Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.
We waited to takeoff for about 1 hour delay for a 20 min flight.
Packed in like sardines, very uncomfortable. Sitting the aisle my shoulder was rammed into numerous times by rushing flight attendants. Also flight was very cold.
Your app is impossible to use. I couldn't load it. Then i couldn't open it. When i finally got both those things done -with much help -then i couldn't open the app to install a credit card. The upshot was 4 flights without access to food or drink. When i first tried to download united app some company called starlier opened instead and i would up signing up for some 49 dollar a month music service which i still have not been able to cancel.
Overall it was good. The flight was bumpy at times, but the pilot made us aware every time. As a result, no snacks/drinks were made available. Seats were tight but that’s okay as I had a window seat.
the head jack on my seat didn't work and the power outlet didn't work for my seat
That flight was smooth, and staff we courteous. it was a full flight so very tight. The boarding through security was not properly controlled. it was rushed and the scanning process for our bags, etc. was pilling up at the other end with no time to empty our belonging my personal items almost toppled over on the floor if i hadn't caught it rapidly. Was it just that time, or always like this - cant say. other than that all else was fine.
I liked that we arrived earlier, you could improve your snacks give away
Equipment swap led to 2+ hour delay on international flight. And to top it off, boarding took forever.
Wretched scheduling - they got themselves into a critical crew situation and didn’t try to address it until 15 minutes before they had to cancel my flight
They cancelled two flight and got us onto another airline, which was also delayed.
Nothing, terrible travel experience due to weather and maintenance delays and was left stranded in Austin.
My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!
28 hour delay at Fort Worth/Dallas airport, part due to weather which was unavoidable, but various other reasons - no pilot, no fa, mechanical problem, plane too small, too big, crew out of flying time, seat configuration problems.... endless and hourly updates with a different excuse. Finally told us about 3.00 am, that the flight was delayed to hours later.
Experience was bad. 3.5 hour delay for a 2.5 hour trip. There was no r Transparency about the reason for the delay and it was done 30 mins at a time.
Worst experience flying American Airlines. I fly with them often, so I was super disappointed in the service I received at gate 30 in LGA on May 24, mid-day. The flight was delayed twice. I was patiently waiting in the American Airlines lounge when I received the notice on my app that the plane was boarding 45 minutes before its newly re-scheduled take off of 4 pm (from the orginal 1:45 pm then 3:00 pm). It took me 5 min to travel from the lounge to the gate and when I arrived there at 3:20 flight gate attendant told me the flight had closed and that they announced for passengers multiple times. I showed them the notification on my app and they were really rude and unempathetic. The person who rescheduled my flight at customer service wasn't any happier but was at least helpful in getting me on the next flight.
delayed delayed delayed. was supposed to have a 2 hour layover and very nearly missed my connection.
Despite a bumpy flight the pilot was great. The rest of the crew on the other hand couldn’t care less if a passenger would colapse and die. Horrible service, robot like, lifeless…
I had no legroom, although I paid for extra legroom. I could barely put my bag in front of my feet and under the seat. The Wi-Fi was horrible. In fact the flight attendant said that they had to reboot it and see if it was going to work and never did.
Overall it was a miserable experience... I will never fly spirit for more than a 3 hour flight or overnight.
Flight attendants heavily pushed their affinity credit card. Very annoying
Very bad, delayed flight. I was offered 2 vouchers for inconvenience, but those vouchers aren’t usable. Spirit airlines is betraying people.
I like the price. I did not like the seats: very little space and not reclining.
We reached alomat 45 mins before but we were not allowed to checkin. I tried check in online 4 or 5 times but was always getting an error. The agents at Boston logan airport were very very rude and unwilling to help inspite of the fact that we were travelling with a small kid. Finally I was unable to checkin my bag and we ended up booking other airlines for Miami. Finally understood that we were unable to check in online coz we had a kid with us and we that when there is a kid, we have to check in at airport.
They're terrible. 3 to 4 hours delayed. Also they don't even offer you water in the flight. You have to purchase everything. The seats are so uncomfortable. Never again will flight with them.
4 hour delay and hardly attempt to make it up. I might be stranded in Vegas tonight.
It was the most smooth landing I have ever experienced (and I travel often). The crew was also very pleasant and the pilots kept us informed. Not even a drink unless a charge though is really bad!
My wife’s in a wheelchair excellent service from check-in to the gate on the plane off the excellent service all around excellent price