How much is a Tesla car rental in West Hollywood?

My experience here was terrible. Had asked for car pickup at 8am and only got it at 9am. The car was not ready and was being cleaned in front of us as we were walked over to it for pickup. During that time the executive there talked us unto removing our existing insurance and getting insurance directly through them which is something that could have been done prior to our arrival there as part of their customer care services instead of inconveniencing us while we were standing outside - as part of COVID regulations they don't allow you inside their offices anymore so we are standing out in the heat doing all this. When we got to the car, in front of us, their executive turned it on to read the gas mileage and then handed us the keys. When we sat in the car, the tire pressure and two other alarms lit up on dashboard. The fact that the executive tried to give us that car with all those things lighting up seems extremely careless and rudimentary. We had to walk back and let them know to then have them offer us another car. Where was that car? In another garage that would take according to them 5 minutes to get there but considering we already had waited an hour to get the first car, we were in no position to believe that 5 minutes was a true estimate of time. We left and cancelled our rental with them. Extremely unprofessional service and will certainly not be heading here anytime or referring anyone for business there either. This was an hour and a half of time wasted on our outward journey that was completely unnecessary and shouldn't have occurred at all.

10.0 Wonderful

Feb 2019

Pros:

Seamless and fast

Cons:

Maybe a free day of rental - can’t complain about anything

10.0 Wonderful

Jan 2019

Pros:

Excellent price, good service and communication, what's not to like? Never knew I could get a pickup from them, and at such a great price, so it all started on a positive note, as they're the closest rental agency to where we live. When the person who had the truck before us was running late, the station called me to coordinate so there were no surprises (I was much happier sitting home for an extra hour rather than finding out when I got to their location and having to cool my heels there). Check in process was just as smooth, so all good.

Cons:

Nothing negative to report.

10.0 Wonderful

Sep 2018

Pros:

The employee who helped us out saw that we had big bags and gave us a larger car. He was very helpful and friendly. The car was perfect for our needs.

4.4 Mediocre

Mar 2017

Pros:

Friendly service during pickup and dropoff

Cons:

car gas meter was on empty at pickup, and despite the "match policy", it was an inconvenience Also, there was no wiper fluid in the tank, and the windshield was covered in filth

Sixt

7.5

Good

20 reviews

Cleanliness

9.2

Comfort

7.8

Pick-up/Drop-off

7.6

Value for money

7.4

One location in West Hollywood

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Locations in West Hollywood

8305 Sunset Boulevard, Unit B

+1 888 749 8227

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	09:00 - 17:00
Sunday	09:00 - 17:00

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10.0 Wonderful

Oct 2023

Nothing! Exelent

10.0 Wonderful

Nov 2022

Loved my experience!

3.6 Poor

May 2020

Pros:

Conveniently located.

Cons:

Staff was very rude.

10.0 Wonderful

Oct 2019

Cons:

Probably the best car rental experience ive ever had. I was gonna be late and they allowed me a bit of extra time to return the vehicle. Super nice people all around.

2.0 Poor

Aug 2019

Pros:

Customer service was absolutely terrible. Complete lack. Couldn’t get in contact with ANYONE.

10.0 Wonderful

Mar 2019

Pros:

Staff was very friendly. Phone help also friendly and knowledgeable.

Cons:

It would have been nice to have the option of dropping off at any sixt location for free.

Turo

8.0

Very good

49 reviews

Cheapest deal

from$44/day

Locations in West Hollywood

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10.0 Wonderful

Jun 2023

Excellent pick up and drop off better than regular car rental offices.

10.0 Wonderful

Apr 2023

Great experience! I would use his services again.

10.0 Wonderful

Sep 2022

I was able to choose the exact car I wanted and was even able to reserve a cooler and boogie board to use for the week. The car was in like-new condition. The free shuttle was convenient, fast and the drivers were nice. The location was a little bit further from the airport, but it wasn't a problem.

10.0 Wonderful

Aug 2022

Great experience! Much better service than rental companies. You know exactly what car you will be driving. No terms are in the web page. Personal service.

10.0 Wonderful

Jun 2022

The car was great. Easily carried our group of 6 adults. Plenty of milage was included. Peter was very accommodating. Would use his cars again.

6.0 Okay

Jun 2022

It was the first time we rented via Turo, so I don't have a good base reference to compare in general, and can only compare to car rental experiences with commercial fleets (like Budget or Enterprise). In general it was okay -- we made it to where we were going and back, with no major issues. It's doable. However, there were some "surprises" where things didn't quite got as we expected: * We made rental reservation with expectation that we're picking up at the airport. When we got there, it turned out that the car is not at the airport, and the address given to us turned out to be what seemed to be Portland's airport Fire Rescue Tower (where, obviously, we can't even walk to or be at). We called the owner, and turned out that the car is at some house that's "not far" from the airport, and gave us new address. So additional expense of taking Uber/Lyft to get to the car (and apparently that address exists in two neighboring towns, and somehow Uber/Lyft took us first to the wrong one, so we had to take another ride, but that's not a Turo issue, just more expense as a consequence of car not being at the airport as promised). * When we got there, we called the owner to get the keys: "-- Keys are under front door's floormat. -- Nope, they're not there. -- Then try mailbox? -- Yes, they're there." The owner wasn't there, which is okay to do this all remote, but would be nicer if owner was in general "on top of things" such as where the car is and where it is expected to be picked up, where exactly are its keys, etc. * Then owner requested that prior to return we take the car to be washed and cleaned inside and out. We neither planned on looking for car detailing places in Portland, nor for time that it would take away from sightseeing, nor for extra substantial expense it would be. We pushed back and the owner backed off saying that he'll let it go due to confusion with pickup location (and apparently he didn't send some email that he was supposed to send, or something along those lines). * And while the car wasn't too dirty, it wasn't clean to begin with (which made detailing request that more amusingly odd). Crumbs on floor and seats and luggage compartment. Worst part was that windshield was dirty on the inside that was minor unpleasant at daytime, but as driving progressed into night time, it was quite significant as it was blurring lights and affected visibility substantially. * We also added additional driver thru Turo and let the owner know. The owner requested that we send him picture of drivers license directly to him. We refused (as it didn't seem right, given that Turo is the one that manages that aspect) and he backed off. * Of course, additional expense of Uber/Lyft after return drop-off as we weren't dropping it off at the airport as originally planned. So all in all we probably spent additional $50-60 in Uber/Lyft for getting to and from cars location instead of it being in the airport, and lost about 3+ hours for dealing with additional unplanned travel. The rest was okay. Car drove fine and didn't give any problems.

Budget

No score available yet

Best rated

No locations in West Hollywood

from$77/day

Locations in West Hollywood

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2.0 Poor

Jun 2024

The agent at the desk at Budget at the KEFLAVÍK airport was so rude that we decided to rent from another company. Very rude and unhelpful after our long flight. It was 8:30 in the morning and our reservation wasn’t until 10am and he was acting like we were stupid for even coming to the desk a bit early, even though we were just checking to see if we could get something earlier. I was very disappointed.

2.0 Poor

Jun 2024

My experience with Budget was horrific. I waited 2 and half hours in line to pick up my car.

2.0 Poor

Jun 2024

Its was a horrible experience!

2.0 Poor

Jun 2024

They call me two hours before my pick up day to tell me they don't have the car available

10.0 Wonderful

Jun 2024

Good

2.0 Poor

Jun 2024

The line to get the car was absolutely ridiculous. Lack of staff is unacceptable especially when you KNOW how many reservations you have.

Hertz

No score available yet

Most popular agency	Hertz
Most popular model	Tesla Model 3
Average price	$86/day
Good deal	$82/day

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