Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
One location in Springfield
Filters
Reviews
2.0 Poor
May 2019
Cons:
Agent would not provide car. Stated none were available.9.6 Wonderful
Dec 2017
Pros:
They did't slam us with extra fees at pickup like some competitors do. Pickup was quick and easy. Staff was polite. Cars weren't too far from the terminal.Cons:
There's wasn't a great selection of cars at this location, we ended up with a bigger vehicle than expected, but it was clean and ran well so it's not a big issue.2.8 Poor
Mar 2017
Pros:
The customer service rep at the Springfield, IL airport was very helpful.Cons:
I had a hold on the account because of an issue that I was unaware of through Enterprise. I was renting this on a Sunday and the office that could have resolved this was closed. I am thankful that there was another car rental company available. It would have been helpful to have known about an issue before or as I was securing my reservation.4.4 Mediocre
Jan 2017
Cons:
I had to get a rental and be on the road at 12:30. So I scheduled the pick up for 12:00. At 12:30 the vehicle just showed up, I then had to wait for it to be inspected and cleaned. This made me late and having to hurry to catch a flight out. Was any apology or compensation offered, NO. Very surprising in a market w so many choices.2.0 Poor
Jan 2017
Pros:
The counter was closed when I arrived to pick up the car. I had a family emergency and needed to get home to Washington DC early band was unable to make my flight that evening. I will never rent from Alamo again.Cons:
Everything. And when I sent them an email about it they had the audacity to wish me a happy new year. They don't even deserve 1 star.6.8 Okay
Sep 2016
Pros:
Car and its maintenanceCons:
Why dont airport locations do pickup/drop offsOne location in Springfield
Filters
Reviews
10.0 Wonderful
Apr 2021
Pros:
Staff was friendly and check in/out was a breeze. Car was clean & good for the trip from Illinois to Florida & back!Cons:
Nothing2.0 Poor
Jan 2021
Cons:
The lack of confidence in what price should be applied, money off my account, then money off my account, still fighting about money.9.6 Wonderful
Jun 2020
Pros:
Staff was very friendly and process was quick6.8 Okay
Nov 2018
Cons:
Car had very strong pot smell.6.4 Okay
Jan 2018
Pros:
The car was really nice.Cons:
The service at the pick up location was not that good. They rented me a car with an expired sticker on the plates and proceeded to tell me it must of fell off. Well that doesn't stop me from being pulled over twice and feeling embarrassed and slow my trip down. Also told me that the rental insurance that I purchased online was a scam and he could sell me his insurance for 24.99 a day. No thanks.5.6 Fair
Nov 2017
Pros:
Close to where I was stayingCons:
They gave a very very hard time about my husband being on credit card and me being primary diver and not him..a horrible ordeal...One location in Springfield
One location in Springfield