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4 locations in Tempe
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Reviews
10.0 Wonderful
Apr 2020
Pros:
Service was wonderful.Cons:
Everything was great.2.0 Poor
Jan 2020
Pros:
Nothing! Worst interaction I’ve ever had with ANY business! After 4 hours of waiting for a pickup, they brought me to a location that only had trucks and mini-vans available when my reservation was for a small economy car. Then they had the nerve to get upset with me for being mad! Nobody ever apologized!Cons:
They could have been up front from the start and told me either that they didn’t have the type of car I reserved, or that they couldn’t provide pickup. Instead, they led me on a wild goose for 4 hours (!) and never delivered.10.0 Wonderful
Nov 2019
Pros:
The staff is friendly and helpful, we didn't have to wait at all and they found us a car that met all of our needs.10.0 Wonderful
Jan 2019
Cons:
Our experience was exceptional. The price quote was spot on & the service provided was very customer experience oriented. Told them that Enterprise will certainly eon our radar for car rental(s) in the future.5.6 Fair
Apr 2017
Pros:
Car was clean and comfortable.Cons:
Hour and a half wait. No instructions on where to go after check in. Charged $20 more than booking price (after tax and fees).5.2 Fair
Apr 2017
Pros:
Vehicle was clean.Cons:
Staff was not helpful in describing different types of insurance and felt pressured into buying insurance. Were charged extra to change the drop-off point to the Airport because our flight times were changed and we didn't have enough time to drop it off at our pick up location. Employee on the phone was also not very knowledgeable or helpful.One location in Tempe
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Reviews
10.0 Wonderful
Mar 2017
Pros:
Great car at a decent price on short notice...really nice rental agent10.0 Wonderful
Dec 2016
Pros:
Great car, great gas mileage. The man we rented from was very friendly, nice helpful, all around great guy.Cons:
There was no windshield washer fluid and windows were not clean enough inside or out.10.0 Wonderful
Oct 2016
Pros:
The value even with a round trip Uber ride was still hundreds less than less car at the airport. Service at the smaller desk was also better!10.0 Wonderful
Jan 2016
Pros:
The PRICE! The customer service at Abis was perfectOne location in Tempe
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Reviews
8.0 Very good
Oct 2022
10.0 Wonderful
Dec 2021
8.0 Very good
Dec 2021
2.0 Poor
Mar 2021
Pros:
Everything bad from A to Z . The worst experience ever10.0 Wonderful
Jul 2019
Pros:
Friendly staff! Great price! Nice car!Cons:
Cleaner car. Back Window had a grease spot on it from what look like hair productOne location in Tempe
One location in Tempe