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One location in Medford
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Reviews
2.0 Poor
Oct 2022
8.0 Very good
May 2021
Cons:
When I picked up the car no one was in the office. I rang the bell, but had to wait several minutes before I got any response. Drop off and the shuttle ride to the airport were super smooth10.0 Wonderful
Apr 2021
Cons:
TY8.0 Very good
Apr 2021
Cons:
N/A10.0 Wonderful
Mar 2021
Pros:
I called and the shuttle came quick.Cons:
I had a great experience and no recommendations.9.6 Wonderful
Oct 2020
Pros:
Super quick pickup/dropoff and received a nicer car than we were expecting.Cons:
The shuttle from the airport was a little bit of an unexpected inconvenience but they were super quick to pick up after calling. Could see how it would be a big pain if you were picking up/returning after hours.2 locations in Medford
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Reviews
5.2 Fair
Dec 2019
Cons:
We were caught in a major rainstorm and were 30 minutes past our drop off time. We were charged an extra day.5.6 Fair
Nov 2019
Pros:
Nice upgrade to a premium 4WDCons:
Vehicles were not available. Myself and 6+ others had to wait almost two hours to receive keys. I spent $300 more on a air ticket to arrive early, woke up at 3:30AM for that flight, then had to wait 2 hours to get a pre-booked rental car.... They dropped the price $40, but it was a trainwreck.10.0 Wonderful
Sep 2019
Pros:
Pickup and drop off were easy. The vehicle was an upgrade. The price was excellent.Cons:
The vehicle had a high tech system built into the dashboard to link with my mobile phone. Unfortunately, it was too comp licated to be intuitively obvious. I had to unlink my phone. There were no instructions. They were probably in the glove box, which was locked. The car key wouldn't open it.6.8 Okay
Aug 2019
Pros:
PriceCons:
The more fuel efficient car I reserved was unavailable. The upgrade/alternate got much poorer MPG. A phone number not affiliated with me was read back to me at check-in the person behind the counter wouldn’t remove it.10.0 Wonderful
Jan 2019
Pros:
The customer service in Medford was outstanding!8.4 Very good
Aug 2017
Pros:
convenient; helpful friendly staff. Inside of car was very clean.Cons:
car was unwashed outside and had bird poop on it when I picked it up.One location in Medford