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One location in Kalamazoo
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Reviews
9.6 Wonderful
Nov 2019
Cons:
There weren't any cars initially when I went to pickup my car because they were being cleaned. Shortly after checking in though, more cars became available.10.0 Wonderful
Nov 2019
Cons:
Avis at Kalamazoo Airport was great. Quick and friendly.7.6 Good
Sep 2019
Pros:
Pick up was easy8.8 Very good
Jul 2019
Cons:
The first guy I dealt with wasn't helpful and even if I initially made an earlier reservation, he said a vehicle wouldn't be ready for several hours.4.0 Mediocre
Mar 2019
Cons:
The number of vehicles available to choose from - it was two.10.0 Wonderful
Sep 2018
Pros:
So easy! Friendly fast and no line!!One location in Kalamazoo
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10.0 Wonderful
Jan 2024
6.0 Okay
Dec 2020
Pros:
Staff are very nice and cooperationCons:
The prices are little high5.6 Fair
Jul 2018
Pros:
The staff were very friendlyCons:
The car that we rented was turned around so quickly, that the cleaning crew missed an obvious spill in the back. As our trip went on & the car sat out in the sun, a rotten milk smell began to consume the car. When we arrived in Wisconsin, we went to an Enterprise there & the kind young man offered to deodorize the car & immediately discovered the spillage spot. He offered to trade the car out the following day, however, when we went back, there were no cars available. He contacted another Enterprise who had a car available, however, we opted to keep the car versus driving to the other rental office as we only had a couple of days left & the odor had decreased.10.0 Wonderful
Jun 2017
Cons:
I wish my car had an cruise control. Would have made my trip a lot easier.One location in Kalamazoo
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Reviews
4.0 Mediocre
Apr 2017
Cons:
Arrived at the airport on time. No one at the desk for at least 20 min. 9:30pm so was in the process of canceling and switching to Avis when he finally showed up. He left the airport to get something to eat......when he knew the flight was arriving. Not a smart move.9.2 Wonderful
Mar 2017
Pros:
It was convenient and I don't have to drop thru hoopsCons:
I order a car and they said I'll be getting a bigger car. I got a compact car very small8.4 Very good
Nov 2016
Pros:
AZO is a small airport, i.e. no shuttle needed which is good.Cons:
It was difficult to find the Hertz cars in the dark, so I had to go back to the rental office and a Hertz colleague showed me the position at the parking lot. Maybe it would be a good idea to have the Hertz signs higher up at the parking lot.