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3 locations in Glasgow
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Reviews
10.0 Wonderful
Apr 2024
One location in Glasgow
Filters
Reviews
3.6 Poor
Mar 2020
Pros:
Staff was dishonest with gas prices, check their word against the receipt. Also any tiny unnoticeable ding on the hubcap will be changed to you. Scotland is the worst place I ever rent cars.Cons:
Service.6.4 Okay
Jun 2019
Pros:
I called Hertz 2x before I picked up the car, the 1st time to let them know that my flight was delayed 12 hours, and I was told they would still have my car available. The 2nd time I called to extend my rental a day, and they were very helpful, and extended the reservation at very little cost.Cons:
Economy Car was not held for me, despite me having called beforehand to confirm it would be. No real effort was made to provide a smaller car when I expressed concern over the huge replacement vehicle I was given (Scotland has tiny roads and they gave me a Volkswagon Caddy). No personnel at drop-off10.0 Wonderful
Jun 2019
Pros:
The staff member who helped me with pickup was so kind and helpful! I really appreciate her patience. (I think her name was Anne, but I don't remember.) Thank you for the free upgrade!!!Cons:
I wish the Oxford office had been open when I arrived. I felt a little nervous leaving the car.9.6 Wonderful
May 2019
Pros:
The car, a brand we had never even heard of (a Seat Leon), was comfortable, compact, thoughtfully designed, quiet, and a pleasure to drive.Cons:
They could have given us a manual or instructions on the Infotainment system. It was not easy to work out what all the functions were and how to use them, and we didn't even find the CD player (in the glove compartment) until near the end of our trip.6.0 Okay
Sep 2018
Pros:
Kieran was really friendly and helpfulCons:
Extra fees at the time of pick up. Felt really shady2.0 Poor
Jul 2018
Cons:
I never received the car. The airport wouldn’t give it to me. I spent 360GBP for a taxi from Glasgow international to Inverness.One location in Glasgow