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Rated entertainment as Mediocre as there were major problems with the Infotainment system that took probably a half hour for them to fix.

Delta crushed it. Flight attendant in first was attentive and just never stopped. Honestly one of the best domestic flights I’ve been on.

The 1st class male crew member was very pleasant - the short female with round glasses , maybe in 50’s had no personality- never spoke when delivering my food, drink, & never smiled the whole trip! In fact looked annoyed when the boarding proses was happening- I would never hire this woman - unfriendly . Have never dealt with a crew member like her-

Best airline! Always friendly and welcoming. Skyclub was great and loved the fast free wifi on board. I also love that you can pre-order your meal on the app!

Delayed due to an ill passenger after loading. Not preventable on Delta's part. Was in first class. The seats are becoming worn and detaching from their velcro attachments. Only got snacks on flight. The attendant was not the friendliest.

This flight was ridiculous. I had to have a connecting flight from New York to orlando Florida??? The flight left late and because it was a short flight there was no first class amenities. I had one alcohol drink. The flight crew was fine, but it sure did not feel like first class. Delta to me dropped the ball by giving me a connecting flight. By the time we got to Raleigh we would have missed the next flight. Lucky for me the flight never came so now I was stuck waiting for a later flight that came in late also.

I liked the ease of checking in, luggage check in, wheel chair assistance, boarding and flight.

Seats in first class on the E175 recline too far back. I was in 2A, and the man in 1A fully reclined almost the entire flight. It took 6-7 inches of space away from me and made it very difficult to work on my laptop.

The main person that was coordinating everything was a short white/light skin Spanish man and he was very rude. It honestly made me feel like it was everyone’s First day at work. His announcements were very not reasonable and they did not make sense. The stewardess on the flight that made the announcements she didn’t even know what she was talking about she sounded inebriated. There were no snacks or drinks on our flight there wasn’t even much turbulence. This flight was not enjoyable nor was it what a Delta flight should be and just this past week I flew with Delta 3 times.

Mario was great. Made a night flight on a small aircraft pleasant and memorable.

Flight was delayed until Next day as crew timed out

I was able to get on standby with relative ease

Got a much appreciated surprise upgrade to an exit row and the crew was very friendly and helpful.

I have not found it to be easy to set up on Wi-Fi with American Airlines. I don’t know if it is me or poor instructions.

Overall it was good. The plane was small and the flight attendants on the Clt to gso route were not that friendly

It was good. Flights were all on time to start and landed early. Connections were easy.

Nice clean modern plane no issues with the b flight

I had purchased a ticket that allowed one check bag yet I was still charged for my bag! the lady at the ticket counter was rude and condescending.

Delayed 4 hours from Charlotte to Nashville. Could have driven there faster. Information provided by AA was sparse.

We truly had not one problem. Nive enough to receive an upgrade. Flight attendants were extremely friendly and cheeful. Gladly will continue to fly American.