Cheapest flight | $196 |
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Flight was changed twice. Original flight was scheduled at 5:30pm. Weeks before flight, flight was changed to 7:00pm. On the date of flight, flight was delayed and departed at 9:00pm. This caused many problems and significantly affected our schedule at our destination.
Flight was changed twice. Original flight was scheduled at 5:30pm. Weeks before flight, flight was changed to 7:00pm. On the date of flight, flight was delayed and departed at 9:00pm. This caused many problems and significantly affected our schedule at our destination.
They canceled my flight going back to SF after I was at the airport. Wanted me to take a flight 14 hours later. Not a happy camper.
I didn’t like not knowing my seat till I got to the airport - and my boarding group was F (last).
Clean plane, relatively spacious in Main Cabin. One experience: I'm 79, with torn rotator cuff (R shoulder). I asked for help getting my carryon into the overhead bin and was told that the staff "does not help with this" (or some such phrase. On previous flights, help has been offered (and accepted). I prevailed on a fellow passenger for this. Also, why not board back to front?? Would this not help in the speed of boarding?
No tv, movies for a 6 hour flight! Worst airline I have ever travelled!
Ground crew was great in Austin, flight crew left a lot to be desired. Not particularly friendly, helpful or nice.
Like South West(2 check in baggage free) if Alaskan Airlines could give at least one check in baggage free then it would be great.
Staff great. Tight seating. Pretzels and drink same as any other airline.
Horrible. I likely will have to spend several thousand dollars to rebook my international flights, due to their delays, plus a hotel in SF. I can’t wait to never fly them again!
The messaging about the change in flight destination and options for getting to SFO was poor. There should have been frequent updates. When I spoke to the boarding agent moment before we were supposed to board, he was flippant and offered no help before the announcement was made that transportation would be arranged. It was as poor of an experience that I've ever had.
There was a loud squeaky sound the whole time we were flying.
Had a broken tray in business class. Crew just shrugged it off.
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
Great experience overall. Check in at Austin was congested as they only have about 6 check in kiosks, one was broken, and there was a lot of Spring Break travelers.
Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
Flight diverted in SD. Later take off in Seattle by 1.3hrs
Crew was not friendly when I went to request a seat change.
Really impressive staff at airport and on plane, especially given how busy it was
Was a great smooth flight from Detroit to San Diego.
Juneau (undefined)United States
San Francisco (SFO)United States