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Absolutely horrible. The fight member crew or not very friendly and the food was horrible.

It would be better if flight crew can clearly communicate in english. But they are kind and accommodating. Food is good, especially the sandwiches on the self-serving snack trays. They are better than the ones served. Boarding was organized.

So far one of the good one , whenever I go to Korea , I always use Korean airline .

They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.

They could have had more up to date movies/better choice of music.

Terrible experience will never fly Delta again. Delayed flight with total disorganization and inept crew who wouldn’t communicate.

Will try never to fly Delta international again. Flight delayed and staff completely inept in dealing with it. Would not communicate, rude, completely disorganized. Once we reached Seoul the staff there had no idea what to do with us and led us around the airport from one pointless line to another. They were clearly not told how to manage the situation even though they had hours to make a plan. Never again.

They texted me my gate number and then they texted me again it’s now boarding but in different gate, and the gate was so far from the gate they texted me earlier. I have to run just to get to my flight. They always do that.

The crew and my luggage was still pretty good after a long flight. They take good care of the luggage.

Really good! I like all the crew, they were so nice and very efficient.

Boarding was good. It will be nice to have beer anytime. I asked for a beer at tea time & I was refused. Quite disappointed

It was a good flight. I would highly recommend it to family and friends.

The employees were professional and efficient. I consider myself a traveler but have trouble with the international fare served on airplanes. I admit Americans buy their food in the supermarket and we typically don’t eat the ligaments and cartilage. I know that is whiny but as I age, I dislike it more. At least things weren’t covered in cheese. The desserts are terrible! My neighbor didn’t eat her bread so I asked if I could have it. First time for everything but had been traveling a total of 27 hours and was hungry.

Amazing crew, excellent food, business class seats seem a bit dated but are super comfy even for a very tall person. If continuing onto Taipei, the stopover in Bangkok is a bit annoying (queue at security) though the lounge is decent.

The night flight was only 2/3 full, which is always a plus. Room to stretch out for sleeping. Gracious stewardesses, attentive, and slim/attractive (which is rare these days). Good food, and curtesy wine.with meals. Comfortable seats and decent leg room (economy class)

On time service. Seat comfort and the crew service very good .

Only one Hindi movie from LA to Taipei and same movie from Taipei to Singapore Why we call it entertainment when I have to watch one movie for 18 hours flying ?

Only one Hindi movie from LAvto Taipei and same movie from Taipei to Singapore Really horrible and we call it entertainment???

Food was ok. Could have been better. Entertainment was limited, especially for kids.

The flight from Taipei to LAX was the first time we encountered rudeness from the crew. From the gate agents to the in flight crew. We had received such wonderful service going to Bali and on our Bali to Taipei flight that it shocked us when the gate agent was rude and then the rudeness continued on the flight to LAX.

We purchased premium economy seats 9 months ago and got bumped to economy when we tried to board the plane. It was a huge fiasco while they struggled to find us seats. I tried reaching out to Kayak to see how we can get refunded for the extra money we spent on premium but have heard nothing back. It was a 14 hour flight and were disappointed that we lost our seats after selecting them 9 months ago.

Flight was overall OK: lovely staff and smooth travelling. The only downside was no food was available on a 3.5 hour flight over lunchtime. Luckily we had realised this in advance and brought our own bento.

The whole flight in Economy was great, the crew were just amazing and the food was great as well

They did not have vegetarian options, but the staff did their best to accommodate me and hand wrote an apology and the number to call 24 hours before I get on the flight next time.

Crew went out of their way for me, not often

Lots of legroom for a small flight. There was in flight entertainment even though it is a short duration. We waited on one passenger to board for a long time after everyone else was on.

Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.

Easy if you are a United States Citizen, when you go to US Border & Customs, bring your Passport if you arrive Internationally. Remember to pick up your check baggage before moving into domestic flights, as they will check the tag for the plane you are boarding in. (They will check your baggage again). Bring your ID/DL (Real-ID COMPLIANT) with you to pass security/TSA, passport works too. SFO is pretty strict as well as LAX. Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.

The seats are too small for international flights. I felt like cattle.

At Fukuoka, check in counter stuff was no experience , took long time and took out our preserved sheets to change to emergency exit seats without asking. The flight was late and we missed the flight to go back to SF. My luggage was broken. I had a terrible experience.

Great service and comfortable seats. The first meal was excellent but the second meal was only satisfactory

The staffs are very accomodating!!! The foods are good!!! The entertainment from manila to incheon was miserable because we need to use our own cellphones or own ipads.

Typical Asian airline - flight attendants like robots - start food orders at first row and get to the last row right aisle last - no food selections left. 30 minutes before landing demanding everyone put seats back into upright position, window shades open and God forbid you might have to use the restroom a full 30 minutes left into a 1 hour 45 minute flight. At least the flight was cheap - but that’s the best I can say about it.

Check in agent very rude, no greeting “Hi” or “ Thank you. Doesn’t direct where to go for gate info. In flight crew staff not friendly. Very disappointed ☹️

My favorite airline to fly across the Pacific. The Business class lounge is fantastic, the wonderful flight attendants are helpful and professional. Great comfort while flying.

Very comfortable seats, delicious meals, and friendly and helpful staff

The flight was delayed for 2 hours, however, we flew home safely.

Everything is good, the only issue is the aircraft need to be upgraded

I recently had the pleasure of flying with Asiana Airlines, and I can confidently say it was an outstanding experience. From the moment I checked in, the staff demonstrated exceptional professionalism and warmth. The boarding process was seamless and well-organized, ensuring a stress-free start to my journey. Onboard, the flight attendants were attentive, courteous, and went above and beyond to cater to passengers' needs. The seats were comfortable, with ample legroom, and the in-flight entertainment options were diverse and up-to-date, making the flight enjoyable and relaxing. Additionally, the meals served were delicious and well-presented, reflecting a high standard of culinary quality. The airline's commitment to safety was evident throughout the flight, with clear announcements and a reassuring presence from the crew. Overall, Asiana Airlines provided a top-tier travel experience, and I would highly recommend them to anyone seeking comfort, quality service, and a memorable journey.

I’m glad to comeback after 7 years. Flight from LAX-ICN was excellent

Underpricer was terrible. They wanted to charge me $150 for a seat asignment. Kayak is responsible for letting this happen. Please let me know if this is going to happen in the future. If it is i will not use kayak in the future.

Checking in was hard because we had to enter our middle name with our first name and wasn’t told to. The representative from underpricer investigated it and called me back. We were very appreciative for him.

Food was excellent, the crew was exceptionally friendly, and the seats were comfortable. Bathroom were also kept very clean and odor free.

I loved Ryuichi Sakamoto's OPUS in the movie choice.

Too bad the plane didn't work after we taxied out to get in line for take-off. We went back to the gate and waited for almost 90 minutes for them to find a plane that worked. Waited another hour to board. When we got to Rochester we waited for over an hour for our bags to appear. The agent said they only had three people working to load and unload baggage. A one hour flight took an extra four hours. It would have been faster to rent a car at JFK and drive to Rochester.

One of the best economy flights I’ve ever taken .

Good legroom. Front seatback has best compartmentalization, netted pockets on sides of tv monitor for eyeglasses, water bottles etc. For Economy, best food across the Pacific. JAL doesn't skimp on quality to squeeze out more profit. No prepackaged items in plastic wrap. Cocktail service first with nibbles, Wine in your own 2 glass bottle. Later dinner service, more wine! Lastly, breakfast-lunch, more wine if you choose. Lastly, the friendliest most smiling crew across the Pacific.

Good, not excellent. We’re not informed about mattress pads in business class. My partner ordered food and didn’t get it

It was great, but the wifi service was very hard to pay and I barely could use it during my trip. The seats are also a bit tough for tall people (economy area). Other than that, it was a pleasant experience.

The flight was canceled, and the airlines stated that they don't know when they can put me on another flight. I had to purchase another flight from a different airline. I am now having issues requesting a refund. What a nightmare experience, I will not refer anyone to this airline.